Alcohol & Drug Information and Referral Service (ADIRS) — United Way BC

Alcohol & Drug Information and Referral Service (ADIRS) — United Way BC: Free, by phone.

Categories: Mental Health, Substance Use

More Mental Health in Kelowna

• 310-MHSU — Access Mental Health & Substance Use Services (Interior Health)
• Access Mental Health & Substance Use Services (MHSU) - Interior Health
• Addictions Counselling - Ki-Low-Na Friendship Society
• Addictions Counselling — Westbank First Nation Health & Wellness

Quick Facts

How to access

Phone

Location

Kelowna

Cost

Free

Delivery

Virtual / online (no physical location to visit)

Information last updated

October 6, 2026

Free, confidential phone line for anyone in BC worried about alcohol or drug use — for yourself or someone you care about. ▸ What you get: • Information, options and support • Referral to counselling and treatment services across BC ▸ How to reach them: • Call 1-800-663-1441 (604-660-9382 in the Lower Mainland) • Monday to Friday, 9 AM - 5 PM, closed statutory holidays • Interpretation in over 240 languages

Contact Information

Address

Phone service - BC-wide

Phone

1-800-663-1441 (elsewhere in BC) / 604-660-9382 (Lower Mainland)

Website

https://uwbc.ca/helpline-services/

Hours

Monday-Friday, 9:00 AM - 5:00 PM (closed statutory holidays)

Cost

Free

Access

Phone

Service Area

Anywhere in BC

Also known as: ADIRS

Browse all categories | View map | Search resources

Related Resources

• Concurrent School Based Program — ARC Programs
• Crisis Response — Kelowna Mental Health & Substance Use (Interior Health)
• Crisis Response, Community Led (CRCL) — CMHA Kelowna
• Essentials Program - NOW Canada
• First Nations Virtual Substance Use and Psychiatry Service
• Foundry Kelowna — CMHA Kelowna