First Nations Virtual Substance Use and Psychiatry Service

First Nations Virtual Substance Use and Psychiatry Service: Free, by referral. Who it's for: First Nations people and their families living in BC.

Categories: Health, Mental Health, Substance Use

More Health in Kelowna

Quick Facts

Who it's for
Indigenous-specific
How to access
Referral required
Location
Kelowna
Cost
Free
Delivery
Virtual / online (no physical location to visit)
Information last updated
October 8, 2026

Virtual care at no cost for First Nations people and their families living in BC. You can see specialists in addictions medicine and psychiatry, plus mental health and allied health professionals. The team works with cultural safety and humility and gives trauma-informed care. ▸ What they help with • Addictions medicine: harm reduction support, relapse prevention planning, learning about treatment centres (and referrals if possible), treatment planning with you • Psychiatry: help with diagnosis, medication review, treatment planning with you ▸ How to get a referral This is a referral-based service. Ask your health and wellness provider (for example your doctor, nurse, addictions or wellness worker, mental health counsellor, community health rep or treatment centre staff). Knowledge Keepers and Elders can also refer. No provider? Call the First Nations Virtual Doctor of the Day at 1-855-344-3800. The virtual doctor can refer you after an assessment. ▸ For health and wellness providers To make a referral or get help, call 1-833-456-7655. This line is for providers, not for clients. ▸ Hours (Monday to Friday) • Addictions medicine: 9:30 AM to 3:30 PM • Psychiatry: 9:30 AM to 3:00 PM • Phone lines: 8:30 AM to 4:30 PM

Contact Information

Address
Phone / virtual — province-wide
Phone
1-833-456-7655
Website
https://fnha.ca/services-and-support/access-and-support/health-and-virtual-services/virtual-substance-use-and-psychiatry-service/
Hours
Monday-Friday 8:30 AM - 4:30 PM (phone line; addictions clinic 9:30 AM - 3:30 PM; psychiatry 9:30 AM - 3:00 PM)
Cost
Free
Access
Referral required
Service Area
Anywhere in BC

Also known as: FNHA virtual addictions, virtual psychiatry First Nations, substance use and psychiatry service

Browse all categories | View map | Search resources

Related Resources

HelpKelowna

Community resources for Kelowna & West Kelowna