Emergency contacts for Kelowna, West Kelowna, Peachland, and Lake Country — hospital, fire, RCMP, Red Cross disaster response, and downtown safety patrol.
When disaster strikes — wildfire, flood, or other emergencies — the Red Cross provides emergency shelter, food, clothing, and personal support (not ongoing homeless shelter services). Also offers...
This is the regional emergency coordination hub for the Central Okanagan. During wildfires, floods, and other disasters, they manage evacuation alerts, reception centres, and Emergency Support...
Free emotional support for victims of crime or tragedy, whether or not you reported it to police. Help includes information about your rights, court support, Crime Victim Assistance Program...
Report bylaw issues in Kelowna like noise, parking, property standards, business licensing, and animal control. Not for emergencies.
Report bylaw issues in West Kelowna like noise, parking, property maintenance, animal control, and business licensing.
Safety patrol and escort service in downtown Kelowna. They can walk with you or respond to emergencies downtown. Hours vary by season — call to check.
If you or someone near you is in a mental health or substance use crisis, call the Interior Crisis Line at 1-888-353-2273 (24/7). They can send a local mobile team to you in person. For non-crisis...
Open 24 hours for emergencies and trauma. After 8pm, use the main Centennial Building entrance.
Police services for Kelowna, Westside, Peachland, Lake Country, and Big White. Community Policing Offices in Mission, Rutland, and Glenmore.
Police services for West Kelowna, Peachland, Highway 97C/Okanagan Connector to Sunset Main, rural areas on the east side of Okanagan Lake including Big White, Ellison, and Joe Rich. Three officers...
Report dog attacks, loose dogs, or off-leash dogs to Regional District dog control. There's an after-hours emergency line for urgent situations.
Call or text 9-8-8 if you or someone you know is struggling with thoughts of suicide or is having a hard time coping. A trained person will listen, help, and point you to more support.
Free helpline that connects you to community, social, and government services (not for emergencies). Talk to someone 9am-9pm weekdays. For emergencies, call 911. Available by phone, text 211, live...
Call 24/7 if someone has been exposed to a poison, medication, or harmful chemical. They will tell you what to do and whether you need to go to the hospital. Phone: 1-800-567-8911.
If you've been displaced by a fire, flood, earthquake, or other emergency, this provincial program can help with food, clothing, a place to stay, and transportation in the short term. Register...
Call this 24-hour line if you see a downed power line or any electrical emergency. Stay at least 10 metres away from fallen power lines. Report outages here too.
Free, confidential 24/7 crisis and suicide prevention support for anyone in BC. Call 1-800-784-2433 (1-800-SUICIDE) or 310-6789 (no area code needed). You can also call or text 9-8-8. Trained...
If you see an animal being abused or neglected, report it here. BC SPCA special constables investigate complaints and can lay charges under the Prevention of Cruelty to Animals Act.
See a wildfire or someone doing something that could start one? Call this 24/7 provincial reporting line. From a cell phone, dial *5555. Calls go to the Provincial Wildfire Reporting Centre in...
Report fraud, scams, identity theft, or cybercrime here. They also give advice on how to protect yourself. Report online or by phone.
Report crime anonymously. You never have to give your name and you may get a cash reward. Submit tips online, by phone, or through the P3 Tips app.
Found a discarded needle in a park, on a sidewalk, or in a public space? Call the non-emergency Fire Department line and select "needle collection." Staff will come pick it up or tell you how to...
Call this line for water main breaks, sewer backups, and related emergencies in Kelowna. During business hours: 250-469-8600. After hours, weekends, and holidays: 250-469-8801.
File complaints about businesses, contracts, scams, or shady practices in BC. Covers door-to-door sales, gym memberships, travel services, funeral services, payday loans, and debt collection. They...
Community-led mobile crisis team for mental health and substance use emergencies. Trained responders with lived experience come to you and help with de-escalation, safety planning, and connecting...
If you smell natural gas, leave the area immediately and call this 24-hour emergency line from a safe location. Do not use light switches, phones, or anything that could create a spark near the leak.
Call 811 anytime to talk to a health professional for free. Registered nurses are available 24/7. You can also reach a dietitian, pharmacist, or exercise professional during their hours....
Free, confidential 24/7 crisis and suicide prevention support for the BC Interior. Call anytime to talk with a trained volunteer who will listen, help you stay safe, and connect you with local help.
Fire Department general inquiries — this is for non-emergency questions only.
Free, confidential 24/7 crisis support for Indigenous people across BC. Culturally safe help for First Nations, Metis, and Inuit communities. Toll-free: 1-800-588-8717. Child/Youth Line:...
Fire protection and emergency response for the District of Lake Country. For emergencies, call 911. For non-emergency inquiries, contact the District of Lake Country at 250-766-5650.
Provides emergency response to crisis calls related to mental health situations in partnership with the RCMP and Interior Health. A uniformed RCMP member and a clinical nurse specializing in...
Peachland Fire & Rescue provides fire protection, emergency response, wildfire prevention (FireSmart), and fire safety education for the District of Peachland. For emergencies, call 911. For...
Police services for Lake Country. Non-emergency: 250-766-2288. Community Policing: 250-766-5400. Office hours Monday-Friday 8 AM-4 PM. For emergencies, call 911. Online crime reporting available...
Report poaching, illegal hunting or fishing, pollution, or environmental violations. You can report anonymously. Conservation officers will investigate.
Free, confidential 24/7 help for victims of crime in BC and Yukon. Immediate crisis support for victims of family violence, sexual violence, and human trafficking. They will listen, give you...
Westbank First Nation law enforcement officers enforce WFN laws on Westbank Lands. For non-emergency reports and complaints. For emergencies, call 911 or West Kelowna RCMP at 250-768-2880.
Fire Rescue general inquiries, permits, and inspections — non-emergency only.
If someone is lost or injured in the backcountry, call 911 — RCMP will activate this volunteer search and rescue team. For non-emergency questions, reach out through their website.
Canada's national tipline for reporting online child sexual exploitation, including child pornography, online luring, and child trafficking.
Safety app that calls 911 if you become unresponsive while using substances alone. Activate it before you use — after 50 seconds an alarm sounds, and if you don't dismiss it within 75 seconds, 911...
Non-emergency community policing office serving Peachland. For non-urgent police matters and community safety concerns. For emergencies, call 911. Policing in Peachland is provided by the West...
Report non-emergency crimes online — things like theft, mischief, hit and run, and lost property. For emergencies, always call 911.
Report hate crimes or hate incidents in BC. You can report anonymously online or contact your local police.
HelpKelowna
Community resources for Kelowna & West Kelowna