58 free and low-cost listings. Emergency contacts and non-emergency reporting for the Central Okanagan. Call 911 for immediate danger. Find crisis lines…
The Red Cross office in Kelowna. Services at this office: ▸ Emergency and disaster services. ▸ Short-term health equipment loans (Health Equipment Loan Program). ▸ Advanced health equipment...
Free emotional support and practical help for victims, witnesses and families affected by crime or trauma. You can get help whether or not you reported to police. ▸ Help includes: • Emotional,...
Report bylaw issues in Kelowna like noise, parking, property standards, business licensing, and animal control. Not for emergencies.
Report bylaw issues in West Kelowna like noise, parking, and property maintenance. You can report online, by phone, by email, in person, or by letter. For dog control and licensing, call the...
A community police office in Peachland run by volunteers. You can call or drop in Monday to Friday, 1:00 PM to 4:00 PM. Volunteers answer phone and in-person questions, take in lost items that are...
A mobile, in-person mental health crisis team for people 13 and older in Kelowna. CRCL (say "circle") is confidential, voluntary and consent-based. It is not a police or emergency medical service....
Crisis Response Teams help when you are having an acute mental health or substance use crisis. They assess you and link you to community and hospital resources. ▸ Where: Kelowna Mental Health &...
An on-street team in Downtown Kelowna that helps with safety concerns. Call them if you see a safety concern, find a needle, or see unwanted behaviour downtown. ▸ Call: 250-470-9058 ▸ Hours: 7...
Kelowna General Hospital has 24-hour emergency and trauma services. If you are visiting a patient after 8 p.m., use the main Centennial Building entrance (open 24/7) and sign in with Security.
Kelowna's main hospital. It has a 24-hour emergency department and trauma services, plus many specialty services. ▸ What you can get: • Emergency and trauma care, 24 hours a day. • Intensive...
Police services for the City of Kelowna, provided by the RCMP. ▸ Main police office: 1190 Richter Street, downtown. No appointment needed. ▸ Community policing office in Rutland: 115 McIntosh Rd,...
Police services for Lake Country. Non-emergency: 250-766-2288. Community Policing: 250-766-5400. Office hours Monday-Friday 8 AM-4 PM. For emergencies, call 911. Online crime reporting available...
Report dog attacks, dogs at large, or off-leash dogs to Regional District of Central Okanagan Dog Control. Call 250-469-6284 or submit a service request online. ▸ After-hours emergencies The...
Westbank First Nation Law Enforcement Officers handle non-emergency reports and complaints about WFN laws on WFN Lands. This includes graffiti and petty vandalism, domestic animal control,...
West Kelowna Fire Rescue general questions, burning permits and fireworks licences. Non-emergency only. ▸ Call 778-797-3200, Monday to Friday, 8 AM to noon and 1 PM to 4 PM. ▸ To report illegal...
Police services for West Kelowna, Peachland, the Central Okanagan West Electoral Area, Okanagan Lake from Peachland to Lake Okanagan Resort, and Highway 97C/Okanagan Connector to Sunset Main....
Free, confidential help finding community, social and government services in BC. A Resource Navigator gives you information and referrals. ▸ They can help with: • Basic needs like food and...
A 24/7 crisis line from Métis Nation BC. Get the support you need at any time. ▸ How to access: Call 1-833-638-4722 (1-833-Metis-BC), any time. The line is answered by KUU-US Crisis Line Society...
24-hour crisis support for Indigenous communities across British Columbia. A responder listens without judgment, helps you problem-solve and can connect you with other resources. ▸ Lines: •...
Call or text 9-8-8 if you or someone you know is thinking about suicide or having a hard time. It is free and open 24 hours a day, 365 days a year, anywhere in Canada. ▸ What happens: • You...
ALERT (Animal Lifeline Emergency Response Team) is a volunteer charity. It helps evacuate, rescue and shelter pets and livestock during disasters. Volunteers go out when local or provincial...
If someone is unconscious, having a seizure, having trouble breathing or has chest pain, call 9-1-1 right away. If you think someone has been poisoned by a medicine, chemical or other substance,...
If you have been evacuated by a fire, flood or other disaster, Emergency Support Services (ESS) can give short-term basic help, like a place to stay, food, clothing and other temporary supports....
Emergency Support Services (ESS) gives short-term basic support to people who have been evacuated — like accommodation, food, clothing and other temporary supports. Who can get it? ▸ You must be...
If you see an animal being abused or neglected, report it by calling the BC SPCA Animal Helpline at 1-855-622-7722. The BC SPCA does not accept reports by email or social media. Animal Protection...
Crisis responders are available around the clock, every day of the year, for anyone in BC. ▸ Lines: • Having thoughts of suicide? Call 1-800-784-2433 (1-800-SUICIDE), or call or text 9-8-8 •...
Report fraud, scams, identity theft or cybercrime, whether you are a victim or a witness. ▸ Report online at reportcyberandfraud.canada.ca. You can report anonymously. ▸ Phone: 1-888-495-8501,...
Samaritan's Purse Canada sends staff, equipment and volunteers to help Canadians hurt by disasters like wildfires, floods and storms. It is a Christian organization. ▸ What they do • Emergency...
Report crime anonymously. You do not have to give personal details. ▸ Call 1-800-222-TIPS (8477) or submit a tip online. ▸ If your tip leads to an arrest or charges, you may get a cash reward of...
Central Okanagan Emergency Management (COEM) gives official emergency information for Kelowna, West Kelowna, Lake Country, Peachland, Westbank First Nation and the Regional District of Central...
Canada's national tipline for reporting online sexual exploitation of children, including child sexual abuse material, online luring and sextortion. ▸ Report online with the Cybertip.ca report...
If you smell rotten eggs, it could be a natural gas leak. Stop what you are doing. Go outside first. Then call the FortisBC Emergency Line at 1-800-663-9911 (24 hours), or dial 911.
Confidential support for all Indigenous people across Canada, 24 hours a day, 7 days a week, by phone or online chat. ▸ How to reach them: • Call 1-855-242-3310 • Chat online at...
Confidential crisis and suicide prevention support for people in the Interior Region of BC, 24 hours a day, 365 days a year. ▸ How to reach them: • Call 1-888-353-2273 (1-888-353-CARE), any time...
Fire Department general questions. This line is for non-emergency questions only. ▸ Active fire in city limits: call 9-1-1. ▸ Smoke or fire in a park: call 1-800-663-5555, or *5555 from a cell...
Free, confidential support for kids, teens and young adults across Canada. ▸ Call 1-800-668-6868 any time, 24/7, to talk with a professional counsellor. ▸ Text CONNECT to 686868 to reach a trained...
Fire protection and emergency response for the District of Lake Country. For emergencies, call 9-1-1. ▸ Non-emergency Fire Department administration is at Station 71, 11063 Okanagan Centre Road...
A 24/7 crisis line run by the Indian Residential School Survivors Society (IRSSS). It gives urgent emotional support to Survivors, families, and Indigenous communities across British Columbia and...
24-hour crisis support for former Indian Residential School students and their families. Call toll-free 1-866-925-4419. Through this line you can get emotional crisis referral services and...
Peachland Fire & Rescue provides 24-hour fire and emergency response for the District of Peachland. It also runs the FireSmart program, works with the Province on wildfire prevention, and offers...
Report poaching, illegal hunting or fishing, pollution, or other environmental violations. ▸ Call the RAPP line 1-877-952-7277 (toll-free in BC), available 24/7. ▸ Or report online if it is not an...
Did you find a used needle in a park, on a sidewalk, or in another public space in Kelowna? You can ask the City to pick it up. Or, if you feel comfortable, you can pick it up yourself and drop it...
Toll-free, confidential help for victims of crime and trauma in B.C. and Yukon, 24 hours a day, 7 days a week. ▸ They can: • Give information and referrals to victim services, transition houses...
Sign up for free emergency alerts for the Central Okanagan through Alertable. You can get alerts by app, text, email or phone call. This is the official sign-up page from Central Okanagan...
A downed or damaged power line is an emergency. Stay back 10 metres and call 911. To report a power outage that is not shown on BC Hydro's outage map, call 1 800 BC HYDRO (1 800 224 9376).
When an emergency or disaster happens, the Canadian Red Cross may work with first responders and emergency officials to help people. ▸ What you may get • Emergency food and clothing •...
If someone needs to be rescued, call 911 and Search and Rescue will be activated. COSAR is a volunteer team trained for emergencies in both urban and backcountry settings. They serve about 5,000...
If a disaster like a flood damages your home, business or farm in BC, Disaster Financial Assistance (DFA) may help pay for losses insurance cannot cover. DFA only opens when the province...
A last-minute checklist for protecting your home and property from wildfire. This official FireSmart BC downloadable poster walks you through what to do with your home and yard if wildfire is...
A phone app for people who use substances alone. Start the "Use Alone" timer before you use. After 50 seconds the app sounds an alarm. If you do not stop the alarm or extend the timer, a call goes...
HelpKelowna lists emergency services & reporting resources serving Kelowna, West Kelowna, Lake Country, and Peachland. Each listing includes contact details, location, and hours where available — free to browse, with no account required.
No. HelpKelowna is a free community resource navigation tool with no account, no sign-up, and no tracking. Any eligibility requirements are shown on each resource's own page.
HelpKelowna focuses on free and low-cost services. Each listing shows its cost and any eligibility details so you can find what fits your situation.
Open a listing for its phone number, address, and hours when those are on file. Call the organization to confirm before you go — details can change. If you are in immediate danger, call 911. For suicide support in Canada, call or text 9-8-8.
HelpKelowna
Community resources for Kelowna & West Kelowna