211 British Columbia — United Way BC

211 British Columbia — United Way BC: Free, by phone or online.

Categories: Emergency Services & Reporting

More Emergency Services & Reporting in Kelowna

Quick Facts

Who it's for
Adult,Youth,Senior
How to access
Phone, Online, Email, Text, Chat
Location
Kelowna
Cost
Free
Delivery
Virtual / online (no physical location to visit)
Information last updated
October 6, 2026

Free, confidential help finding community, social and government services in BC. A Resource Navigator gives you information and referrals. ▸ They can help with: • Basic needs like food and shelter • Mental health and addictions support • Legal and financial help • Supports for seniors, newcomers and more ▸ How to reach them: • Call or text 2-1-1 • Web chat or email 211-info@uwbc.ca • Search services yourself at bc.211.ca ▸ Hours: Monday to Friday, 9 AM–9 PM. Closed statutory holidays. ▸ Interpretation in over 240 languages by phone.

Contact Information

Address
Phone, text, live chat, or email - available anywhere
Phone
211
Email
211-info@uwbc.ca
Website
https://uwbc.ca/helpline-services/
Hours
Monday-Friday 9:00 AM - 9:00 PM. Closed weekends and statutory holidays.
Cost
Free
Access
Phone, Online, Email, Text, Chat
Service Area
Anywhere in BC

Also known as: 211, BC211, bc211, 2-1-1, United Way helpline, community resource line

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HelpKelowna

Community resources for Kelowna & West Kelowna