BC Drug and Poison Information Centre (Poison Control)

BC Drug and Poison Information Centre (Poison Control) is a crisis-support resource in Kelowna, indexed on HelpKelowna for fast access. Below: how to reach the service right now, who they help, and what to expect.

Categories: Crisis, Emergency Services & Reporting

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Quick Facts

How to access

Phone

Location

Kelowna

Availability

Open 24/7

Delivery

Virtual / online (no physical location to visit)

Information last updated

October 6, 2026

If someone is unconscious, having a seizure, having trouble breathing or has chest pain, call 9-1-1 right away. If you think someone has been poisoned by a medicine, chemical or other substance, call the 24-hour Poison Information Line at 1-800-567-8911 or 604-682-5050. Phone interpreters are available in over 150 languages.

Contact Information

Address

Phone service - BC-wide

Phone

1-800-567-8911 or 604-682-5050

Website

https://www.dpic.org

Hours

24/7

Access

Phone

Service Area

Anywhere in BC

Also known as: poison control, DPIC, BC poison centre, overdose, swallowed

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