BC Housing Stability Supplement — Keep Your Home During a Temporary Absence or Death

BC Housing Stability Supplement — Keep Your Home During a Temporary Absence or Death: Free — paid by the ministry, walk in or by phone. Who it's for: Family unit eligible for income, disability, or hardship assistance with actual shelter costs to maintain while a member is temporarily….

Categories: Financial Aid, Housing & Shelters

More Financial Aid in the Central Okanagan

Quick Facts

How to access
Walk-in, Phone, Online
Cost
Free — paid by the ministry
Availability
Open 24/7
Delivery
Virtual / online (no physical location to visit)

If you get income, disability, or hardship assistance in BC, this supplement can help you keep paying for your home when someone in your family is away for a while or has died. ▸ When it can help (usually up to 3 months, sometimes up to 6): • A family member is in a treatment or special care facility (for example alcohol and drug treatment) • A family member is in a private hospital or in hospital for extended care • A family member is in jail for a short time • A family member has died • Your child is temporarily in care and you are working to bring them home (no time limit, reviewed every 6 months) ▸ Good to know: • You must ask for it — it is not automatic • The amount is based on your actual housing costs and what your assistance was before • If the person will be away more than 6 months, it does not apply ▸ How to ask: My Self Serve online, call 1-866-866-0800, or visit a ministry office (Kelowna: 405 Highway 33 West; West Kelowna: 3685 Hoskins Rd).

Contact Information

Address
Ask through your income or disability assistance file — provincial program
Phone
1-866-866-0800
Website
https://www2.gov.bc.ca/gov/content/governments/policies-for-government/bcea-policy-and-procedure-manual/general-supplements-and-programs/housing-stability-supplement
Hours
Phone: Monday-Friday 9:00 AM - 4:00 PM. Offices: Monday-Friday 9:00 AM - 12:00 PM, 1:00 PM - 4:00 PM. Closed statutory holidays. My Self Serve online 24 hours a day.
Cost
Free — paid by the ministry
Access
Walk-in, Phone, Online
Service Area
Anywhere in BC

Also known as: housing stability supplement hss keep my home rent treatment jail incarcerated hospital death spouse child in care income assistance welfare pwd

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HelpKelowna

Community resources for Kelowna & West Kelowna