Veterans Affairs Canada — Medical Supplies (Program of Choice 7 / POC 7)

Veterans Affairs Canada — Medical Supplies (Program of Choice 7 / POC 7): Free, by appointment or by phone. Who it's for: Veterans and others who meet VAC's Eligible Client Groups criteria for health care programs; item must be prescribed by a health….

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Quick Facts

How to access
Appointment, Phone, Online
Cost
Free
Delivery
Virtual / online (no physical location to visit)
Information last updated
October 8, 2026

If you are a Veteran who qualifies for VAC health benefits, Veterans Affairs Canada (VAC) can pay for medical supplies you need. This program is called POC 7 (Program of Choice 7, Medical Supplies). ▸ What can be covered? Supplies that you need to monitor or treat an illness or injury. Examples VAC lists: • Equipment for home use, like glucose meters, TENS units and nebulizer compressors • Disposable supplies, like bandages, disposable gloves, diabetic test strips, colostomy bags, catheters and catheter supplies, syringes and needles, splints and slings ▸ Who can get this? • You must meet VAC's rules for its health care programs (called "Eligible Client Groups") • Call VAC to check if you qualify ▸ How to get supplies 1. Ask your health professional for a prescription for what you need. 2. If the item is on VAC's benefit list, the prescription is usually enough for VAC to approve it. 3. Items not on the list can still be approved if a health professional prescribes them and they are essential to monitor or treat your illness or injury. ▸ Contact VAC • Call toll-free 1-866-522-2122 (TDD/TTY 1-833-921-0071), Monday to Friday 8:30 to 4:30 local time. • Send a secure message through My VAC Account. • In-person services are by appointment only. • Email information@veterans.gc.ca, but do not email personal or confidential information. • VAC Assistance Service (free, confidential psychological support, 24 hours a day): 1-800-268-7708 (TDD/TTY 1-800-567-5803).

Contact Information

Address
Federal program — apply via My VAC Account, your case manager, or by phone
Phone
1-866-522-2122 (toll-free) / TDD / TTY 1-833-921-0071
Email
information@veterans.gc.ca
Website
https://www.veterans.gc.ca/en/about-vac/reports-policies-and-legislation/policies/medical-supplies-general-poc-7
Hours
Monday-Friday 8:30 AM - 4:30 PM, local time
Cost
Free
Access
Appointment, Phone, Online
Service Area
Anywhere in Canada

Also known as: VAC POC 7 veterans medical supplies incontinence catheter bladder bowel supplies diabetic supplies

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