Employment Insurance (EI) — Service Canada

Temporary income support for people who have lost their job through no fault of their own, or cannot work due to illness, caregiving, or parental leave. EI Regular Benefits provide up to 55% of insured earnings (max $668/week in 2025) for 14-45 weeks depending on regional unemployment rate and hours worked. Other types include EI Sickness (15 weeks), EI Maternity (15 weeks), EI Parental (standard 35 weeks or extended 61 weeks), and EI Caregiving (15-26 weeks). Apply online at canada.ca within 4 weeks of your last day of work. You need a Record of Employment (ROE) from your employer.

Contact Information

Address
Service Canada Centre, 471 Queensway Ave Suite 106, Kelowna, BC
Phone
1-800-206-7218
Website
https://www.canada.ca/en/services/benefits/ei.html
Hours
Phone: Mon-Fri 8:30 AM - 4:30 PM. Online applications: 24/7.
Cost
Free
Service Area
Canada-wide

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