Kinship Care Help Line — Parent Support Services Society of BC

Kinship Care Help Line — Parent Support Services Society of BC: Free, by phone or online or by video.

Categories: Caregiver Support, Family

More Caregiver Support in Kelowna

Quick Facts

How to access
Phone, Virtual, Email, Chat
Location
Kelowna
Cost
Free
Delivery
Virtual / online (no physical location to visit)
Information last updated
October 7, 2026

Support, advocacy and information for grandparents and other relatives raising a family member's child. Two advocates trained in social work, family law and child welfare services help callers from across BC. The service is confidential and ongoing. ▸ They can help you • Navigate systems like the Ministry of Children and Family Development • Find answers, help and resources • Find benefits and services for the whole family • Understand legal processes and financial help (legal information, not legal advice) ▸ How to reach them: phone, Zoom, or Messenger chat. To arrange a time outside Help Line hours, email or call.

Contact Information

Address
Phone service - Province-wide
Phone
604-558-4740 / 1-855-474-9777 (toll-free)
Email
kinshipcare@parentsupportbc.ca
Website
https://parentsupportbc.ca/support-line/
Hours
Monday-Tuesday 10:00 AM - 2:00 PM; Thursday-Friday 10:00 AM - 2:00 PM (closed statutory holidays)
Cost
Free
Access
Phone, Virtual, Email, Chat
Service Area
Anywhere in BC

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Related Resources

HelpKelowna

Community resources for Kelowna & West Kelowna