Information and Referral Line — Office of the Seniors Advocate BC

Information and Referral Line — Office of the Seniors Advocate BC: Free, by phone.

Categories: Caregiver Support, Seniors

More Caregiver Support in Kelowna

Quick Facts

Who it's for
Senior
How to access
Phone, Email
Location
Kelowna
Cost
Free
Delivery
Virtual / online (no physical location to visit)
Information last updated
October 7, 2026

The Office of the Seniors Advocate is an independent office of the BC government. It works for seniors and their caregivers. Its toll-free information and referral line is staffed by seniors' services specialists. They help seniors and family caregivers connect with local, provincial and federal programs and services. ▸ They can help with: • Referrals to government and community services • Finding your way in the health care system • How to raise a concern to the right place • Answers to questions The office also tracks callers' concerns and studies seniors' services in health care, housing, income support, community support and transportation. It makes recommendations to government. ▸ Contact: • Phone: 1-877-952-3181 (toll-free) or 250-952-3181 (Victoria) • Email: info@seniorsadvocatebc.ca • Monday to Friday, 8:30 AM to 4:30 PM

Contact Information

Address
PO Box 9651, STN PROV GOV, Victoria, BC V8W 9P4
Phone
1-877-952-3181 (toll-free) / 250-952-3181 (Victoria)
Email
info@seniorsadvocatebc.ca
Website
https://www.seniorsadvocatebc.ca/osa-information-and-referral-line/
Hours
Monday-Friday 8:30 AM - 4:30 PM
Cost
Free
Access
Phone, Email
Service Area
Anywhere in BC

Also known as: Office of the Seniors Advocate BC

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