Ministry of Social Development & Poverty Reduction - West Kelowna

Ministry of Social Development & Poverty Reduction - West Kelowna: Free, walk in or by phone, at 3685 Hoskins Rd., West Kelowna, BC.

Categories: Financial Aid

More from Ministry of Social Development and Poverty Reduction

More Financial Aid in West Kelowna

Quick Facts

Who it's for
Adult
How to access
Walk-in, Phone, Online
Location
West Kelowna
Cost
Free
Information last updated
October 6, 2026

If you need money for basic needs, or you have a disability, this BC government office can help. You can apply for income assistance or disability assistance. The office also handles the Senior's Supplement and the BC Bus Pass. ▸ What you get • Income assistance (sometimes called welfare) • Disability assistance for people with Persons with Disabilities (PWD) approval • Senior's Supplement: monthly payments for low-income seniors • BC Bus Pass: a reduced-cost yearly bus pass for low-income seniors and people on disability assistance ▸ How to apply 1. Apply online at My Self Serve (myselfserve.gov.bc.ca). It is open 24 hours a day. 2. Or call the toll-free line. 3. Or visit the West Kelowna office at 3685 Hoskins Rd. ▸ Good to know • Offices close for lunch from 12 to 1 pm. • Offices are closed on statutory holidays, Easter Monday and Boxing Day. • On My Self Serve you can also send your monthly report and check your next payment.

Contact Information

Address
3685 Hoskins Rd., West Kelowna, BC
Phone
1-866-866-0800
Website
https://www2.gov.bc.ca/gov/content/family-social-supports/income-assistance/access-services
Hours
Monday-Friday 9:00 AM - 4:00 PM (closed 12:00 PM - 1:00 PM; closed statutory holidays, Easter Monday and Boxing Day)
Cost
Free
Access
Walk-in, Phone, Online
Service Area
West Kelowna

Also known as: welfare income assistance disability assistance PWD BCEA ministry office MSDPR social assistance West Kelowna Westbank seniors supplement bus pass My Self Serve MySS, BC Ministry of Social Development and Poverty Reduction

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