Help Lines — S.U.C.C.E.S.S.

Help Lines — S.U.C.C.E.S.S. is a crisis-support resource in Kelowna, indexed on HelpKelowna for fast access. Below: how to reach the service right now, who they help, and what to expect.

Categories: Crisis, Mental Health, Newcomers

More Crisis in Kelowna

Quick Facts

How to access: Phone
Location: Kelowna
Delivery: Virtual / online (no physical location to visit)
Information last updated: October 6, 2026

Confidential help lines for people who do not speak English. Trained volunteers give emotional support and referrals to community resources for a wide range of life issues. ▸ How to get help Call 1-888-721-0596 and choose: • Ext. 1 Mandarin — every day, 10 AM to 10 PM • Ext. 2 Cantonese — every day, 10 AM to 10 PM • Ext. 3 Korean — Monday to Friday 10 AM to 8 PM; weekends 10 AM to 5 PM • Ext. 4 Farsi-Dari — Monday to Friday 10 AM to 8 PM; weekends 10 AM to 5 PM • Ext. 5 Ukrainian — Monday to Friday 10 AM to 8 PM; weekends 10 AM to 5 PM

Contact Information

Address: Phone service - Province-wide
Phone: 1-888-721-0596
Website: https://successbc.ca/counselling-crisis-support/services/help-lines/
Hours: Monday-Sunday 10:00 AM - 10:00 PM (Mandarin and Cantonese lines; Korean, Farsi-Dari and Ukrainian lines: Monday-Friday 10:00 AM - 8:00 PM, Saturday-Sunday 10:00 AM - 5:00 PM)
Access: Phone
Service Area: Anywhere in BC

Also known as: SUCCESS help line, Chinese help line, Mandarin crisis line, Cantonese help line

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