Report Child Abuse or Neglect — Provincial Centralized Screening (MCFD)

Report Child Abuse or Neglect — Provincial Centralized Screening (MCFD): Free, by phone.

Categories: Crisis, Family, Victim Services

More Crisis in Kelowna

• Indigenous Women's Program — Battered Women's Support Services (BWSS)
• VictimLink BC
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• AG House (Alexandra Gardner Women and Children Safe Centre) — NOW Canada

Quick Facts

How to access

Phone

Location

Kelowna

Cost

Free

Availability

Open 24/7

Delivery

Virtual / online (no physical location to visit)

Information last updated

October 6, 2026

If a child or youth is in immediate danger, call 9-1-1 or your local police first. If you think a child or youth is being abused or neglected, call anytime, 24 hours a day, 365 days a year. You do not need to be sure. Just share what you know. You do not have to give your name. If you are a child or youth and you or someone you know is unsafe, call the Helpline for Children at 1-877-631-8282 anytime. It is free and you do not have to give your name.

Contact Information

Address

Phone service — BC-wide

Phone

1-800-663-9122

Website

https://www2.gov.bc.ca/gov/content/safety/public-safety/protecting-children/reporting-child-abuse

Hours

24/7

Cost

Free

Access

Phone

Service Area

Anywhere in BC

Also known as: PCS, child protection report line, duty to report, Helpline for Children

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Related Resources

• Be Brave Ranch by Little Warriors
• Black Youth Helpline
• Canadian Human Trafficking Hotline
• Central Okanagan RCMP Victim Services
• Child and Youth Advocacy Centre (CYAC) of Kelowna
• Crisis and Intake Line — Battered Women's Support Services (BWSS)