First Link® Dementia Helpline — Alzheimer Society of BC and Yukon

First Link® Dementia Helpline — Alzheimer Society of BC and Yukon supports family caregivers in the Central Okanagan, listed on HelpKelowna. The page below covers what's offered, eligibility, and how to connect.

Categories: Caregiver Support, Health

More Caregiver Support in the Central Okanagan

Quick Facts

How to access
Phone, Virtual
Delivery
Virtual / online (no physical location to visit)
Information last updated
October 8, 2026

The First Link® Dementia Helpline is for anyone affected by dementia, personally or through their work. Every call is confidential. Calling the helpline has all the benefits of a referral from your health-care provider. ▸ You can learn about: • General information about dementia • Getting a diagnosis • How the disease changes over time, including communication and behaviour • Personal planning and staying independent • Giving care and support • Resources in your community, like support groups and education workshops ▸ Call 1-800-936-6033 (toll-free), Monday to Friday: • English: 9 AM – 8 PM • Punjabi, Hindi, Urdu, Cantonese and Mandarin: 9 AM – 4 PM Run by the Alzheimer Society of BC and Yukon.

Contact Information

Address
Phone — BC-wide
Phone
1-800-936-6033
Email
info@alzheimerbc.org
Website
https://alzheimer.ca/bc/en/help-support/find-support-bc/first-link-dementia-helpline
Hours
Monday-Friday 9:00 AM - 8:00 PM (English; Punjabi, Hindi, Urdu, Cantonese, Mandarin 9:00 AM - 4:00 PM)
Access
Phone, Virtual
Service Area
Anywhere in BC

Also known as: First Link, dementia helpline, Alzheimer helpline, Alzheimer Society BC, memory loss help

Browse all categories | View map | Search resources

Related Resources

HelpKelowna

Community resources for Kelowna & West Kelowna