At Home Program Medical Benefits — Kelowna Pilot Area

At Home Program Medical Benefits — Kelowna Pilot Area: Free, online. Who it's for: Children and youth with complex health needs who live in or around Kelowna (pilot area).

Categories: Disability, Health

More from Province of British Columbia

More Disability in Kelowna

Quick Facts

Who it's for
Children and youth with support needs and complex health needs
How to access
Online, Mail
Location
Kelowna
Cost
Free
Delivery
Virtual / online (no physical location to visit)
Information last updated
October 6, 2026

Medical benefits for children and youth with complex health needs, through the At Home Program. Benefits can include medical equipment, supplies and therapy. If you live in or around Kelowna, there is a different way to apply because Kelowna is a pilot area. ▸ How to apply in the Kelowna area 1. Go to a family connections centre (FCC) to talk about your child's need for equipment, supplies or therapy. The FCC will assess your child. 2. With help from a doctor or other medical professional, fill in the At Home Program Application. 3. Bring the completed application back to the FCC with proof of where you live and ID for you and your child. The FCC sends it in for you. 4. You get a letter with the decision. If eligible, you are invited to an orientation session. ▸ What you need • Completed At Home Program Application • Proof of residency • ID for you and your child ▸ Good to know • Families getting School-Aged Extended Therapies (SAET) move to the new Disability Benefit starting April 2026. New families can still apply for SAET until March 2027. At Home Program Medical Benefits stay. • Questions or complaints about Medical Benefits: 1-888-613-3232 (toll-free) or 250-387-9649.

Contact Information

Address
Kelowna, BC
Phone
1-888-613-3232
Website
https://www2.gov.bc.ca/gov/content/health/managing-your-health/child-behaviour-development/support-needs/complex-health-needs/at-home-program/medical-benefits-in-the-pilot-area
Cost
Free
Access
Online, Mail
Service Area
Kelowna

Also known as: At Home Program, medical benefits children, SAET, family connections centre, CYSN

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Related Resources

HelpKelowna

Community resources for Kelowna & West Kelowna