BC Pet Damage Deposit Supplement — Income & Disability Assistance

BC Pet Damage Deposit Supplement — Income & Disability Assistance: Repayable — ministry pays the deposit; you pay it back ($20 a month from your assistance), walk in or by phone. Who it's for: Family unit eligible for income, disability, or hardship assistance; deposit is needed to rent the home; you agree in writing to repay; no….

Categories: Financial Aid, Housing & Shelters, Pets & Animals

More Financial Aid in the Central Okanagan

Quick Facts

How to access
Walk-in, Phone, Online, Mail
Cost
Repayable — ministry pays the deposit; you pay it back ($20 a month from your assistance)
Delivery
Virtual / online (no physical location to visit)

If you get income, disability, or hardship assistance in BC and a landlord asks for a pet damage deposit, the ministry can pay it. You pay it back a little at a time. ▸ What you get: • Up to half of one month's rent • You sign an agreement to pay it back • $20 a month comes off your assistance, starting with your second payment after the deposit ▸ Limits: • Since December 1, 2025 you can have only two unpaid pet damage deposits at a time • Exceptions can apply — for example if you are fleeing abuse, experiencing homelessness, moving into subsidized or supportive housing, your home becomes unlivable, or to keep or reunite your family ▸ How to ask: 1. Online: My Self Serve (open 24 hours a day) 2. Phone: 1-866-866-0800 3. By mail or in person at a ministry or Service BC office (Kelowna: 405 Highway 33 West; West Kelowna: 3685 Hoskins Rd)

Contact Information

Address
Ask through your income or disability assistance file — provincial program
Phone
1-866-866-0800
Website
https://www2.gov.bc.ca/gov/content/governments/policies-for-government/bcea-policy-and-procedure-manual/general-supplements-and-programs/pet-damage-deposits
Hours
Phone: Monday-Friday 9:00 AM - 4:00 PM. Offices: Monday-Friday 9:00 AM - 12:00 PM, 1:00 PM - 4:00 PM. Closed statutory holidays. My Self Serve online 24 hours a day.
Cost
Repayable — ministry pays the deposit; you pay it back ($20 a month from your assistance)
Access
Walk-in, Phone, Online, Mail
Service Area
Anywhere in BC

Also known as: pet deposit pet damage deposit dog cat rent landlord income assistance welfare pwd ministry social development

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HelpKelowna

Community resources for Kelowna & West Kelowna