Call Centre (legal aid applications) — Legal Aid BC

Call Centre (legal aid applications) — Legal Aid BC provides legal information or representation in the Central Okanagan, indexed on HelpKelowna. Below: areas covered, who qualifies, and how to access help.

Categories: Legal

More Legal in the Central Okanagan

Quick Facts

How to access
Phone, Online
Delivery
Virtual / online (no physical location to visit)
Information last updated
October 7, 2026

Legal Aid BC gives legal help to people in BC who can't afford a lawyer, if their legal problem is covered. Call the Call Centre to apply for legal aid. You can also apply online or at a local legal aid location. ▸ How to apply: • Phone: 1-866-577-2525 (elsewhere in BC), 604-408-2172 (Greater Vancouver) • Online: legalaid.bc.ca/apply-online A staff member will ask you questions to see if you qualify. ▸ Call Centre hours (Pacific Time): • Monday, Tuesday, Thursday and Friday: 9:00 am to 3:30 pm • Wednesday: 9:00 am to 2:30 pm The busiest time is around 12:00 pm. It is less busy around 3:00 pm. ▸ What to have ready: • Proof of income, like two recent pay stubs, a recent welfare stub, or a recent tax return or bank records if you are self-employed • Proof of the value of your assets • Your court information ▸ Language help: Services are in English. Tell the staff person what language you speak and they will get a phone interpreter. Interpreters are available for more than 100 languages.

Contact Information

Address
Kelowna, BC
Phone
1-866-577-2525
Website
https://legalaid.bc.ca/contact
Hours
Monday, Tuesday, Thursday, Friday 9:00 AM - 3:30 PM; Wednesday 9:00 AM - 2:30 PM
Access
Phone, Online
Service Area
Anywhere in BC

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