BC Ombudsperson — Complaints About Unfair Public Services: Free, by phone or online.
Categories: Legal
If you think a provincial or local public sector organization in BC treated you unfairly, the BC Ombudsperson can look into your complaint. This includes ministries, health authorities and hospitals, public schools, universities and colleges, and local governments. The service is free, independent and confidential. ▸ Before you complain • Try to fix the problem with the organization first. Use the Complaint Checker on their website to see if they can help. ▸ How to complain • Online form, by mail, in person in Victoria, or by phone: 1-800-567-3247. • Phone hours: Monday to Friday 9 AM - 4 PM; Wednesdays 9 AM - 12:30 PM only. • They do not accept complaints by email. • Fax: 250-387-0198 ▸ They cannot help with • Federal government, BC Ferries, police, courts and judges.
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