Find Free Newcomer Services Near You — IRCC

Find Free Newcomer Services Near You — IRCC supports newcomers in the Central Okanagan and is part of the HelpKelowna settlement directory. The page below covers eligibility, what's offered, and how to get started.

Categories: Newcomers

More from Government of Canada

More Newcomers in the Central Okanagan

Quick Facts

How to access
Online
Delivery
Virtual / online (no physical location to visit)
Information last updated
October 7, 2026

Immigration, Refugees and Citizenship Canada (IRCC) pays for free settlement services to help newcomers adapt to life in Canada. Use IRCC's online finder to see services near you. ▸ Who can use these services? • Permanent residents, including resettled refugees • People approved in principle for permanent residence (you got an approval letter from IRCC) • Protected persons with a positive decision from the Immigration and Refugee Board • Some temporary residents in certain programs (for example, the Rural and Northern Immigration Program) • People approved under certain special pathways Starting April 1, 2026, economic class permanent residents can use these services for a limited time only. ▸ What you can find: • Help finding a job, and help getting a licence for a regulated job • Language assessment and English or French classes (LINC) • Help making a settlement plan • Help preparing for the citizenship test • Connecting with your local community • Services for children, youth, women, seniors, families, refugees, 2SLGBTQI+ people, people with disabilities, and people experiencing gender-based violence ▸ How to use it: 1. Go to ircc.canada.ca/english/newcomers/services/ 2. Enter your postal code or city 3. Filter by the services you need 4. Call or email the provider before you go in person ▸ Questions about immigration: IRCC Client Support Centre: 1-888-242-2100 (Monday to Friday, 8 am to 4 pm local time; closed on statutory holidays).

Contact Information

Address
Kelowna, BC
Phone
1-888-242-2100
Website
https://ircc.canada.ca/english/newcomers/services/index.asp
Access
Online
Service Area
Anywhere in Canada

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HelpKelowna

Community resources for Kelowna & West Kelowna