Kelowna Community Resources - Settlement Services

Kelowna Community Resources - Settlement Services: Free, by appointment, at 618 & 654 Bernard Avenue, Kelowna, BC V1Y 6P3. Who it's for: Permanent Residents, Protected Persons (section 95 of IRPA), people selected to become Permanent Residents, and CUAET visa holders.

Categories: Newcomers

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Quick Facts

How to access
Appointment
Location
Kelowna
Cost
Free
Information last updated
October 7, 2026

If you are new to Canada, a KCR Settlement Worker can help you work out what you need and what is in your way. They give you information, options and referrals to services in the community. They can also help with your Canadian citizenship application. ▸ Who can get this? • Permanent Residents of Canada • Protected Persons (section 95 of the Immigration and Refugee Protection Act) • People selected by IRCC to become Permanent Residents • CUAET visa holders Visitors are not eligible. ▸ Languages: English, French, Spanish, Arabic, Farsi, Dari, Mandarin, Korean, Tagalog, Russian, Ukrainian, German and more. ▸ How to access: Contact KCR to book an appointment with a Settlement Worker.

Contact Information

Address
618 & 654 Bernard Avenue, Kelowna, BC V1Y 6P3
Phone
250-763-8008 ext. 1
Email
immigrantservices@kcr.ca
Website
https://kcr.ca/immigrant-services/settlement-integration-services/
Hours
Monday-Friday 8:30 AM - 4:30 PM; Closed stat holidays; Closed Dec 25 - Jan 1
Cost
Free
Access
Appointment
Service Area
Kelowna
Accessibility
wheelchair-accessible entrance, wheelchair-accessible parking, wheelchair-accessible restroom, wheelchair-accessible seating

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