BC Evacuee Helpline: ESS Registration: Free, by phone or online. Who it's for: People on an evacuation order who don't have insurance, or who need help to meet their basic needs.
Categories: Emergency Services & Reporting, Wildfire Supports
Emergency Support Services (ESS) gives short-term basic support to people who have been evacuated — like accommodation, food, clothing and other temporary supports. Who can get it? ▸ You must be on an evacuation order. ▸ It is for people without home or tenant's insurance, or who need help to meet basic needs. Check your insurance first — most cover living costs during an evacuation. How to get help: 1. Create a profile with the Evacuee Registration and Assistance (ERA) tool at ess.gov.bc.ca. 2. You will get instructions to get support online, by phone, or in person at a reception centre, if you are eligible. 3. Help with your ERA profile: call the BC Evacuee Helpline at 1-800-387-4258, 7:30 AM – 5:00 PM. ▸ Help in over 220 languages and by Telephone Device for the Deaf (TDD).
Also known as: bc evacuee helpline ess emergency support services 1-800-387-4258 register ERA evacuee registration assistance accommodation food clothing wildfire evacuated order
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