BC Residential Tenancy Branch

Information for renters and landlords about their rights and responsibilities, from move-in to move-out. Find tools, forms, and help for tenancy disputes.

Contact Information

Address

Phone service - Province-wide

Phone

1-800-665-8779

Email

HSRTO@gov.bc.ca

Website

https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies

Hours

Monday-Friday 9:00 AM - 4:00 PM (last Wednesday of each month: 11:00 AM - 4:00 PM)

Cost

Free

Access

Phone

Service Area

Province-wide

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