At Home Program Medical Benefits — Kelowna (apply through the Central Okanagan Family Connection Centre)

At Home Program Medical Benefits — Kelowna (apply through the Central Okanagan Family Connection Centre): walk in or by phone, at Unit #120 - 1835 Gordon Drive, Kelowna, BC V1Y 3H4. Who it's for: Children and youth with severe disabilities and complex health care needs who meet At Home Program eligibility.

Categories: Caregiver Support, Disability, Medical Equipment & Assistive Devices, Youth

More from Province of British Columbia (applications through arc programs Central Okanagan Family Connection Centre)

More Caregiver Support in Kelowna

Quick Facts

Who it's for
Youth, Disability-specific
How to access
Walk-in, Phone, Online, Email
Location
Kelowna
Information last updated
October 7, 2026

The At Home Program is a BC government program for children and youth with severe disabilities and complex health care needs. It gives a range of medical equipment and services to children who are eligible. If you live in or around Kelowna, you apply for At Home Program Medical Benefits through the Central Okanagan Family Connection Centre (FCC), run by arc programs. ▸ How to apply: 1. Go to the FCC to talk about your child's need for medical equipment, supplies or therapy. The FCC will do functional assessments with your child. 2. With help from a doctor or other medical professional, fill out the At Home Program Application. 3. Bring the completed application back to the FCC, with proof of residency and ID for you and your child. The FCC sends it in for you. 4. You get a letter with the decision. If eligible, you are invited to an orientation session. ▸ Note: At Home Program Medical Benefits are continuing. ▸ Contact the FCC: • Phone: 778-760-1445 or toll-free 1-844-944-1445 • Fax: 236-420-1932 • Email: kelownafcc@arcprograms.com • Office: The Capri Centre Mall, Unit #120 - 1835 Gordon Drive, Kelowna, BC V1Y 3H4 • Hours: Monday, Friday and Saturday 8:30 AM to 4:30 PM; Tuesday to Thursday 8:30 AM to 6:30 PM. Closed Sundays, statutory holidays and Saturdays of long weekends. ▸ Medical Benefits complaints and appeals (province): 1-888-613-3232 (toll-free)

Contact Information

Address
Unit #120 - 1835 Gordon Drive, Kelowna, BC V1Y 3H4
Phone
778-760-1445
Email
kelownafcc@arcprograms.com
Website
https://www2.gov.bc.ca/gov/content/health/managing-your-health/child-behaviour-development/support-needs/complex-health-needs/at-home-program/medical-benefits-in-the-pilot-area
Hours
Monday 8:30 AM - 4:30 PM; Tuesday 8:30 AM - 6:30 PM; Wednesday 8:30 AM - 6:30 PM; Thursday 8:30 AM - 6:30 PM; Friday 8:30 AM - 4:30 PM; Saturday 8:30 AM - 4:30 PM (closed statutory holidays and Saturdays of long weekends)
Access
Walk-in, Phone, Online, Email
Service Area
Kelowna

Also known as: ARC Programs Ltd.

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