# HelpKelowna — Full Resource Directory > Find community resources in Kelowna and West Kelowna. Food support, housing, health services, legal support, crisis support, and more. Generated: 2026-03-26T21:12:40.837Z Total resources: 863 Total categories: 32 ## Youth (53 resources) Programs and support for young people URL: https://www.helpkelowna.com/category/youth ### ARC Programs - Autism Behavioural Support Program Help for children and youth with autism who have challenging behaviours, at home, school, or in the community. Can include in-home visits, behaviour plans, social skills training, parent coaching, and family support. Address: 513 Bernard Avenue, Kelowna, BC V1Y 6N9 Phone: 250-763-2977 Website: https://helpstartshere.gov.bc.ca/resource/autism-behavioural-support-program Hours: By appointment - referral may be required Details: https://www.helpkelowna.com/resource/336 ### ARC Programs - Counselling Services Counselling for youth in School District 23 who are dealing with both mental health and substance use issues. Address: 513 Bernard Ave, Kelowna, BC Phone: 250-763-2977 Website: http://arcprograms.com Hours: By appointment Details: https://www.helpkelowna.com/resource/452 ### ARC Programs - Specialized Care Homes and Support Services (SHSS) Staffed group homes for children and youth aged 9-18 with complex needs. Staff help with daily life, behaviour support, and building life skills. Typically need a referral through the Ministry of Children and Family Development (MCFD). Address: 513 Bernard Avenue, Kelowna, BC V1Y 6N9 Phone: 250-763-2977 Website: https://arcprograms.com/central-okanagan-services Hours: 24/7 residential - referral required Details: https://www.helpkelowna.com/resource/334 ### BGC Okanagan - Downtown Youth Centre (Club 180) Drop-in centre for youth ages 13-24 who are homeless or at risk. Free hot meals, showers, laundry, recreation, and life skills programs. Address: 1633 Richter St, Kelowna, BC V1Y 9T7 Phone: 250-868-8541 Website: https://www.bgco.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/508 ### BGC Okanagan - Kelowna Runs after-school programs, youth centres, early childhood programs, family support, and mental health counselling across Kelowna. The Downtown Youth Centre on Richter Street is a drop-in for youth ages 13-18 who are homeless or at risk, offering meals, showers, laundry, and counselling. Call 250-762-3914 for program info. Address: 1434 Graham Street, Kelowna, BC V1Y 3A8 Phone: 250-762-3914 Website: https://www.bgco.ca/contact-us/ Hours: Monday-Friday 2:00 PM - 6:00 PM (after-school), Summer: 7:00 AM - 6:00 PM Details: https://www.helpkelowna.com/resource/34 ### BGC Okanagan - West Kelowna Drop-in centre with recreational activities. Open gym, video games, movies, basketball, floor hockey. Address: 2829 Inverness Rd, West Kelowna, BC V4T 1J5 Phone: 250-768-3049 Website: https://www.bgco.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/512 ### BGC Okanagan - West Kelowna Youth Programs Free and low-cost youth programs in West Kelowna — after-school activities, summer camps, mentorship, and leadership development for ages 6-18. Address: 2466 Main St, West Kelowna, BC V4T 1Z1 Phone: 250-768-3049 Website: https://www.bgco.ca Hours: Call for program schedules and locations Details: https://www.helpkelowna.com/resource/283 ### BGC Okanagan Youth Shelter (Richter Street) Emergency overnight shelter for youth mainly ages 13-19 (ages 19-24 may be accepted depending on capacity). About 10 beds. Open 8 PM - 7 AM, 7 days a week. Meals, showers, laundry, and connections to other supports. Not open during the day — call BGC or The Bridge Youth Services for daytime help. Address: 1633 Richter St., Kelowna, BC Phone: 250-868-8541 Website: https://www.bgco.ca Hours: Daily 8:00 PM - 7:00 AM Details: https://www.helpkelowna.com/resource/287 ### Central Okanagan School District Wellness & Inclusion Services Health, inclusion, and wellbeing supports for students in School District 23, including help with attendance, behaviour, and learning needs. Free. Address: 1940 Underhill St, Kelowna, BC V1X 1X2 Phone: 250-470-3250 Website: https://www.sd23.bc.ca Hours: School hours Details: https://www.helpkelowna.com/resource/760 ### Children & Youth Programs - YMCA Okanagan Programs for kids and youth 18 and under: playtime for infants and toddlers, arts and adventure clubs, swim nights, yoga, karate, babysitter training, spring break camps, and more. Free for members; drop-in fee for non-members; financial help available. Address: 375 Hartman Rd, Kelowna, BC V1X 2M9 Phone: 250-765-5916 Website: https://www.ymcasibc.ca Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/507 ### Child & Youth Mental Health (CYMH) Services - West Kelowna Free mental health assessment and therapy for children and youth up to age 18. Run by the Ministry of Children and Family Development. Address: 15-2484 Main Street, West Kelowna, BC V4T 2G2 Phone: 250-707-2732 Website: https://www2.gov.bc.ca/gov/content/family-social-supports/data-monitoring-quality-assurance/find-services-for-children-teens-families/sda-kelowna-west Hours: Intake: Tuesdays 9:00 AM - 11:00 AM and 1:00 PM - 3:00 PM. Office: Monday-Friday 9:00 AM - 12:00 PM and 1:00 PM - 4:00 PM Details: https://www.helpkelowna.com/resource/327 ### CMHA Kelowna - Youth Mental Health Services Free mental health support for youth and young adults. You can access counselling, peer support, and mental health resources. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com Hours: Monday-Friday 9:00 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/280 ### Elevation Outdoors Free outdoor sports for youth ages 12-18 — snowboarding, mountain biking, rock climbing, hiking, sailing, and leadership development. All equipment, instruction, mentorship, and transportation provided at no cost. Programs run evenings and weekends during the season. Address: Programs meet at various Kelowna locations — equipment and transportation provided Phone: 250-870-9094 Website: https://elevationoutdoors.ca Hours: Evenings and occasionally weekends Details: https://www.helpkelowna.com/resource/443 ### Foundry Kelowna - LGBTQ+ Youth Support Free, confidential support for LGBTQ+ youth ages 12-24. Includes counselling, peer support groups, health services, and a safe, affirming space. Address: 100-1815 Kirschner Rd, Kelowna, BC V1Y 4N7 Phone: 236-420-2803 Website: https://foundrybc.ca/kelowna Hours: Walk-in: Monday, Tuesday, Wednesday, Friday 10:00 AM - 5:00 PM; Thursday 10:00 AM - 7:00 PM Details: https://www.helpkelowna.com/resource/291 ### Foundry West Kelowna - Youth Wellness Satellite Foundry services in West Kelowna for ages 12-24, inside the CYMH office. Drop-in single-session counselling, brief therapy, and help for youth and families. Run by CMHA Kelowna. Call Foundry Kelowna at 236-420-2803 to book. Address: 15-2484 Main St, West Kelowna, BC Phone: 236-420-2803 Website: https://foundrybc.ca/centre/kelowna/ Hours: Monday & Friday 9:00 AM - 4:00 PM. Call 236-420-2803 to book. Details: https://www.helpkelowna.com/resource/902 ### Interior Health Child & Youth Mental Health (CYMH) – Kelowna Free mental health assessment and treatment for children and youth in Kelowna. Address: 505 Doyle Ave, Kelowna, BC V1Y 6V8 Phone: 250-469-7070 Website: https://www.interiorhealth.ca/health-and-wellness/mental-health-and-substance-use Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/726 ### Interior Health - Youth Mental Health & Substance Use Free mental health and substance use services for youth under 19 and their families. Includes assessment, counselling, treatment planning, and connections to specialized programs. Address: 505 Doyle Avenue, Kelowna, BC V1Y 0C5 Phone: 250-469-7070 Website: https://www.interiorhealth.ca/locations/kelowna-mental-health-substance-use Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/278 ### KCR Community Resources - Youth Employment Services Free job help for youth ages 15-30. Includes job search support, resume writing, interview skills, and connections to training programs. Address: 620 Leon Avenue, Kelowna, BC V1Y 9T2 Phone: 250-763-8008 Website: https://kcr.ca Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/285 ### KidSport Kelowna Grants for kids and teens ages 6-18 whose families cannot afford sport registration fees. One application per child per calendar year, for one sport. Apply before or during the sport season. Address: 645 Dodd Rd, Kelowna, BC V1X 5H1 Phone: 250-469-8852 Website: https://www.kidsportcanada.ca Hours: Call for application process Details: https://www.helpkelowna.com/resource/511 ### MCFD Child & Family Services Office - Kelowna Child protection, family support, youth justice, and help for children and youth with special needs and developmental disabilities in Kelowna. Address: 1340 Ellis Street, Kelowna, BC V1Y 9N1 Phone: 1-778-699-2272 Website: https://www2.gov.bc.ca/gov/content/family-social-supports/data-monitoring-quality-assurance/find-services-for-children-teens-families/sda-kelowna Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/349 ### Rutland Boys and Girls Club Programs for kids and families: daycare (ages 3-5), Family Playtime (infant-5 with parent), drop-in (ages 5-12), before-school program, and after-school care (ages 6-12). Address: 355 Hartman Rd, Kelowna, BC V1X 2M9 Phone: 250-765-3345 Website: https://www.bgco.ca/ Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/478 ### The Bridge Youth & Family Services Free services for youth ages 13-24 and their families, including addiction support, mental health counselling, housing help, and family services. Address: 2604 Enterprise Way #8, Kelowna, BC V1X 7Y5 Phone: 250-763-0456 Website: https://thebridgeservices.ca Hours: Monday-Friday 9:00 AM - 5:00 PM Details: https://www.helpkelowna.com/resource/281 ### The Bridge Youth & Family Services - Youth Housing Support Free housing support for youth ages 13-24. Help finding housing, housing subsidies, life skills training, and support if you're experiencing or at risk of homelessness. Address: 2604 Enterprise Way #8, Kelowna, BC V1X 7Y5 Phone: 250-763-0456 Website: https://thebridgeservices.ca Hours: Monday-Friday 9:00 AM - 5:00 PM Details: https://www.helpkelowna.com/resource/286 ### Third Space Life Charity - Student Care Program Counselling for UBCO students, run in partnership with the UBCSUO. Address: UBC Okanagan Campus, Kelowna, BC Phone: 250-800-0720 Website: https://thirdspacecanada.org Hours: Call for hours Details: https://www.helpkelowna.com/resource/470 ### UBCO Counselling Services Free counselling for UBCO students — whether you're struggling with school, relationships, anxiety, depression, addiction, or a personal crisis. In-person and virtual appointments available. $30 cancellation fee if not cancelled 24 hours in advance. Address: UBC Okanagan Campus, Kelowna, BC Phone: 250-807-9270 Website: https://students.ok.ubc.ca/health-wellness/counselling-mental-health/ Hours: Monday-Friday 9:00 AM - 4:00 PM (closed 12:30 PM - 1:30 PM). Some evening appointments available by appointment only. Closed for all statutory holidays and during December holiday. Details: https://www.helpkelowna.com/resource/451 ### WorkBC Youth Services - Kelowna Free job help for youth ages 15-30. Includes job search support, resume writing, interview prep, skills training, and connections to employers. Financial help may be available for training programs. Address: 107-1835 Gordon Drive, Kelowna, BC V1Y 3A4 Phone: 778-738-0225 Website: https://workbccentre-kelowna.ca/contact-us/ Hours: Monday-Thursday: 8:00 AM - 6:00 PM; Friday: 9:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/284 ### YLW Youth Advocates Support and advocacy for youth in government care and those aging out of care. Mentorship, life skills training, housing help, and connections to resources. Call KCR Community Resources to connect. Address: 120-1735 Dolphin Ave, Kelowna, BC V1Y 8A6 Phone: 250-763-8008 Website: https://kcr.ca/ Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/85 ### YMCA Okanagan - Youth Leadership Programs Youth leadership development, volunteer opportunities, and community engagement programs for ages 12-18. Financial assistance available. Address: 375 Hartman Rd, Kelowna, BC V1X 2M9 Phone: 250-491-9622 Website: https://www.ymcasibc.ca Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/295 ### YMCA Youth Programs Recreation, leadership development, and youth programs at the YMCA. Financial assistance available if cost is a concern. Address: 375 Hartman Rd, Kelowna, BC V1X 2M9 Phone: 250-491-9622 Website: https://www.ymcasibc.ca/Locations/Kelowna-Family-Y Hours: See website for hours and program schedules Details: https://www.helpkelowna.com/resource/87 ### ARC Programs - Family Based Treatment (FBT) In-home counselling and education for families with children ages 7-18 dealing with mental health challenges. Aims to improve emotional stability and parenting skills. You need a referral from MCFD Child & Youth Mental Health in Kelowna, West Kelowna, Penticton, or Oliver. Address: 513 Bernard Avenue, Kelowna, BC V1Y 6N9 Phone: 250-763-2977 Hours: By appointment - referral required Details: https://www.helpkelowna.com/resource/330 ### BC Schizophrenia Society Youth Programs and workshops for kids and teens aged 8-18 who have a family member with a mental illness. Includes Kids in Control (KIC), Tweens in Control (TwIC), and Teens in Control (TIC) — helping young people learn self-care and understand what their family member is going through. Address: Provincial Office - contact for Kelowna area support Phone: 604-270-7841 Website: https://bcssyouth.org Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/440 ### Big Brothers Big Sisters of the Okanagan Free one-to-one mentoring for youth ages 6-18 plus school-based mentoring for ages 6-16. Matches young people with adult mentors for friendship and support. Programs in Kelowna and West Kelowna. Address: 102-151 Commercial Dr, Kelowna, BC V1X 7W2 Phone: 250-765-2661 Hours: By appointment only Details: https://www.helpkelowna.com/resource/294 ### Big Brothers Big Sisters Okanagan - Youth Mentorship Free one-to-one mentoring for youth ages 6-18. You get matched with an adult mentor for friendship, support, and positive role modeling. Programs available in Kelowna and West Kelowna. Address: #102-151 Commercial Drive, Kelowna, BC V1X 7W2 Phone: 250-765-2661 Hours: By appointment only Details: https://www.helpkelowna.com/resource/426 ### BrainTrust Canada - BISEY (Brain Injury and Substance Use Education for Youth) Free program that teaches young people how drugs and alcohol actually affect your brain and body. Interactive, community-based, and focused on harm reduction to help prevent substance-related brain injuries. Address: #100-215 Lawrence Ave, Kelowna, BC V1Y 6L2 Phone: 250-762-3233 Website: https://braintrustcanada.com/bisey/ Details: https://www.helpkelowna.com/resource/898 ### City of Kelowna - Youth Recreation Programs Low-cost and free recreation for youth in Kelowna — sports, arts, fitness, and community activities. If cost is a barrier, ask about the Leisure Access Program. Address: Various locations in Kelowna Phone: 250-469-8800 Website: https://www.kelowna.ca/recreation Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/292 ### District of West Kelowna - Youth Programs Recreation programs and activities for youth in West Kelowna — sports, arts, community events, and drop-in programs. Financial assistance available if you need it. Address: Various locations in West Kelowna Phone: 250-768-0222 Website: https://www.westkelownacity.ca Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/293 ### Etcetera - The Bridge Youth & Family Services Weekly drop-in for youth ages 11-18 who identify as 2SLGBTQIA+ and their allies. Hang out with supportive peers, join activities, and attend special events in a safe space. Address: 630 Cadder Avenue, Kelowna, BC Phone: 250-763-0456 Hours: Thursdays: 4:30 PM - 5:30 PM (ages 11-14), 6:00 PM - 7:00 PM (ages 15-18) Details: https://www.helpkelowna.com/resource/444 ### Foundry Kelowna - Wellness on Wheels Mobile health and mental health care for youth aged 12-24 in West Kelowna, Westbank First Nation, and Lake Country. Drop in or call to schedule. West Kelowna: Tuesdays 1-6 PM at Salvation Army (101-3531 Old Okanagan Hwy), Thursdays 1-6 PM at West Kelowna Lions Community Hall (2466 Main St), Fridays 9 AM-4 PM at CYMH Services (15-2484 Main St). Address: Mobile service - West Kelowna & Westbank First Nation Phone: 236-420-2803 Website: https://www.cmhakelowna.com/programs-supports/wellness-on-wheels Hours: Westbank First Nation: Wednesdays 1:00 PM - 6:00 PM at Youth Centre, 1880 Quail Lane; West Kelowna: Tuesdays 1:00 PM - 6:00 PM at Salvation Army (101-3531 Old Okanagan Hwy); Thursdays 1:00 PM - 6:00 PM at West Kelowna Lions Community Hall (2466 Main St, access off Brown Rd); Fridays 9:00 AM - 4:00 PM at CYMH Services (15-2484 Main St). Details: https://www.helpkelowna.com/resource/328 ### Girl's United - Elizabeth Fry Society Central Okanagan Small-group program for girls ages 12-17 that builds self-esteem and personal safety skills. Through hands-on activities, girls explore attitudes and values while building skills for wellness, safety, and healthy relationships. Address: 649 Leon Avenue, Kelowna, BC V1Y 9S3 Phone: 250-763-4613 Hours: Call for program schedule Details: https://www.helpkelowna.com/resource/600 ### Helpline for Children in BC Free, confidential helpline for children and youth who need help or want to report abuse or neglect. Available 24/7. Address: Phone service - Province-wide Phone: 310-1234 Website: https://www2.gov.bc.ca/gov/content/safety/public-safety/protecting-children/reporting-child-abuse Hours: 24/7 Details: https://www.helpkelowna.com/resource/416 ### Here2Talk Free, confidential counselling for BC post-secondary students. Available 24/7 in multiple languages by app, phone, or web. Address: Phone/Online service - BC-wide Phone: 1-877-857-3397 Website: https://here2talk.ca Hours: 24/7 Details: https://www.helpkelowna.com/resource/469 ### In-School 1:1 Mentoring Program - Big Brothers Big Sisters Okanagan Pairs kids ages 7-12 with an adult mentor who visits them at school for one hour a week. Helps build confidence, healthy relationships, and decision-making skills. Address: 102-151 Commercial Dr, Kelowna, BC V1X 7W2 Phone: 250-765-2661 Hours: Call for hours Details: https://www.helpkelowna.com/resource/557 ### Legal Aid BC - Youth Services Free legal advice and representation for youth under 19. Help with criminal matters, family law, child protection, and other legal issues. Address: Phone service and office locations - call for nearest office Phone: 1-866-577-2525 Website: https://legalaid.bc.ca/contact/call-us Hours: Mon, Tue, Thu, Fri 9:00 AM - 3:30 PM; Wed 9:00 AM - 2:30 PM Details: https://www.helpkelowna.com/resource/288 ### Teen Mentoring - Big Brothers Big Sisters Okanagan Teen volunteers (ages 15-18) mentor kids ages 7-12 at school for 1 hour a week throughout the school year. Address: 102-151 Commercial Dr, Kelowna, BC V1X 7W2 Phone: 250-765-2661 Hours: Call for hours Details: https://www.helpkelowna.com/resource/559 ### Therapy 4 Kids Okanagan One-on-one and small group therapy for children and youth, including ADHD assessments, autism assessments, and myofunctional therapy. In-home and virtual sessions available. Address: Kelowna, BC - in-home and virtual services available Phone: 250-258-2721 Website: https://therapy4kidsokanagan.com Hours: By appointment Details: https://www.helpkelowna.com/resource/338 ### Westside Youth Centre (West Kelowna) Free drop-in support, social connection, and programming for teens and young adults (roughly ages 12-24) in West Kelowna. Address: 2466 Main St, West Kelowna, BC V4T 1P7 Phone: 250-768-3575 Hours: Varies (check calendar) Details: https://www.helpkelowna.com/resource/388 ### Youth Against Violence Line - 24/7 Support & Information Free, confidential 24/7 support for youth dealing with or witnessing violence. They help with crisis support, safety planning, and connecting you to other services. Address: Phone service - Province-wide Phone: 1-800-680-4264 Website: https://www.healthlinkbc.ca/find-care/find-health-services/program/youth-against-violence-line Hours: 24/7 Details: https://www.helpkelowna.com/resource/415 ### Youth in BC Distress Line - 24/7 emotional support Free 24/7 emotional support for youth ages 10-24 across BC. You can call, text, or live chat. Toll-free: 1-866-872-0113 (outside Lower Mainland). Live chat at youthinbc.com. Address: Phone service - Province-wide Phone: 604-872-3311 Website: https://youthinbc.com Hours: 24/7 Details: https://www.helpkelowna.com/resource/404 ### Covenant House Vancouver Outreach Help for homeless and at-risk youth across BC. 24/7 crisis line, plus connections to housing and youth programs. Based in Vancouver but phone support is available province-wide. Address: Phone service available Phone: 1-800-999-9915 Website: https://www.covenanthousebc.org Details: https://www.helpkelowna.com/resource/37 ### Interior Health Children's Assessment Network (IHCAN) Assessment and diagnosis for children and youth with autism, fetal alcohol spectrum disorder, and other complex developmental conditions. Team includes pediatricians, psychologists, speech-language pathologists, occupational therapists, and social workers. A doctor referral is needed. Address: Kelowna, BC - call for location Phone: 250-862-4000 Hours: By appointment - referral required Details: https://www.helpkelowna.com/resource/331 ### YouthinBC - Online Chat Support Free, confidential online chat support for youth. Talk to a professional counsellor about mental health, relationships, school, or whatever is on your mind. Available evenings. Address: Online chat service Website: https://www.youthinbc.com Hours: Evenings (check website for current hours) Details: https://www.helpkelowna.com/resource/297 ### Youth Transition to Adulthood Services (16–25) Free help for youth ages 16-25 transitioning out of government care or from school to adult health and social services. Address: Kelowna (multiple agencies) Phone: 250-469-7070 Hours: Program schedules vary Details: https://www.helpkelowna.com/resource/768 ### Youth Unlimited Okanagan After-school programs, life skills training, and mentorship for at-risk youth in Kelowna. Call to learn about programs and locations. Address: Multiple locations in Kelowna - call for details Phone: 250-869-9237 Website: https://yfc.ca/okanagan/ Details: https://www.helpkelowna.com/resource/36 ## Employment (18 resources) Job search and training help URL: https://www.helpkelowna.com/category/employment ### Breakthrough Employment Program - The Salvation Army Employment program combining classroom learning, mentoring, work readiness, and job training to help you get and keep a job. Address: 1480 Sutherland Ave, Kelowna, BC V1Y 5Y5 Phone: 250-860-2329 Website: https://okanagancentralsalvationarmy.ca/ Hours: Call for program schedule Details: https://www.helpkelowna.com/resource/583 ### CMHA Kelowna - Link to Employment Free help finding and keeping a job if you have mental health challenges. Includes job search help, skills training, and workplace support. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/programs-supports/links-to-employment Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/232 ### Kelowna Community Resources – Employment Services Free employment help including job readiness, skills training, newcomer job support, youth employment, and support for people with diverse abilities. Part of KCR Community Resources. Address: 620 Leon Avenue, Kelowna, BC V1Y 9T2 Phone: 250-763-8008 Website: https://kcr.ca/employment-services Hours: Mon–Fri 8:30 AM – 4:30 PM Details: https://www.helpkelowna.com/resource/775 ### Kelowna SHARE Society - D.R.I.P. (Details of Retail Introductory Program) Hands-on retail training to help you build work experience and skills for getting back into the workforce. Learn retail operations, customer service, and workplace skills. Address: 581 Gaston Avenue, Kelowna, BC V1Y 7E6 Phone: 250-763-8117 Website: https://www.kelownasharesociety.ca Hours: Call for program information Details: https://www.helpkelowna.com/resource/202 ### Kelowna SHARE Society - Re:Up Studio Learn upcycling, sewing, and sustainable design through weekly classes, monthly workshops, and daily drop-in sessions. Builds real skills for employment while connecting you with community. Address: 581 Gaston Avenue, Kelowna, BC V1Y 7E6 Phone: 250-763-8117 Website: https://www.kelownasharesociety.ca Hours: Monday-Saturday 10:00 AM - 4:30 PM (call for class schedules) Details: https://www.helpkelowna.com/resource/203 ### Kelowna SHARE Society - T.E.P. (Transition to Employment Program) In-store job training with close support to help you build skills for regular employment. Practical work experience in a supportive retail setting. Address: 581 Gaston Avenue, Kelowna, BC V1Y 7E6 Phone: 250-763-8117 Website: https://www.kelownasharesociety.ca Hours: Call for program information Details: https://www.helpkelowna.com/resource/204 ### Okanagan College - Careers Hub Career services for Okanagan College students and alumni. Includes job search help, resume and interview prep, networking events, career readiness programs, and co-op placements. Address: 1000 KLO Rd, Kelowna, BC V1Y 4X8 Phone: 250-862-5454 Website: https://www.okanagancollege.ca/careers-hub Hours: Monday-Friday 8:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/22 ### Piers Partners (Westside Office) West Kelowna office offering housing and financial management support, including Housing First, help keeping your housing, and life-stability services. Address: #3-2411 Drought Rd, West Kelowna, BC V4T 1P6 Phone: 250-878-2740 Website: https://pierspartners.ca Hours: Mon-Fri 9:00 AM-4:00 PM; Shelter Hub: Mon 9:00 AM-12:00 PM Details: https://www.helpkelowna.com/resource/654 ### WorkBC Centre – Kelowna Free government-funded job centre. Help with job searching, career planning, skills training, wage subsidies, and connecting with employers. Address: #107-1835 Gordon Drive, Kelowna, BC V1Y 3H4 Phone: 778-738-0225 Website: https://workbccentre-kelowna.ca Hours: Mon–Thu 8:00 AM – 6:00 PM; Fri 9:00 AM – 4:00 PM; Sat–Sun Closed Details: https://www.helpkelowna.com/resource/770 ### WorkBC Centre – West Kelowna Full-service WorkBC employment centre in West Kelowna. Free job search help, workshops, training referrals, one-on-one support, and employer connections. Address: 111-3011 Louie Drive, West Kelowna, BC V4T 3E3 Phone: 778-741-0155 Website: https://workbccentre-westkelowna.ca Hours: Mon–Thu 8:00 AM – 6:00 PM; Fri 9:00 AM – 4:00 PM; Sat–Sun Closed Details: https://www.helpkelowna.com/resource/771 ### WorkBC – Indigenous Skills & Employment Training (ISET) Free employment supports, training funding, and job search help designed specifically for Indigenous people, including the Indigenous Skills and Employment Training Programs. Address: 107-1835 Gordon Drive, Kelowna, BC V1Y 3A4 Phone: 778-738-0225 Website: https://workbccentre-kelowna.ca/contact-us/ Hours: Monday-Thursday: 8:00 AM - 6:00 PM; Friday: 9:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/386 ### Youth Transitions - The Bridge Youth & Family Services Helps young people ages 15-19 build skills for adulthood. You get a counsellor while you are parenting, in treatment, in school, in a job-readiness program, or actively looking for work. Address: 760 Hwy 33 W, Kelowna, BC V1X 1Y4 Phone: 250-763-0456 Website: https://thebridgeservices.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/617 ### BikeWays (Pathways Abilities Society) Employs people with diverse abilities to fix up used bicycles for resale. Also runs the City of Kelowna's lost and stolen bike recovery program ($25 reclaim fee with proof of ownership). Address: 1216 St. Paul Street, Kelowna, BC Phone: 250-763-4837 ext. 3 Website: https://www.bikeways.ca Details: https://www.helpkelowna.com/resource/900 ### CAN-STEP Autism Employment Program Job training program for autistic individuals. Includes classroom learning, job readiness skills, certifications, and supported work placements. Address: Kelowna (multiple locations) Phone: 604-685-4049 Website: https://canucksautism.ca/program/skills-training-employment-program Hours: Program-specific (varies by intake) Details: https://www.helpkelowna.com/resource/776 ### Community Living BC – Employment Supports Job support for adults who qualify for Community Living BC services. Includes help exploring jobs, connecting with employers, and coaching on the job. Address: Local services coordinated through CLBC Okanagan office Phone: 250-712-2200 Website: https://www.communitylivingbc.ca Hours: Mon–Fri business hours Details: https://www.helpkelowna.com/resource/774 ### Dress for Success Kelowna Free professional clothing and career support for women entering or returning to work. First visit: one interview outfit. Once you get a job: more work clothes. Also offers career coaching, mentoring, and a Professional Women's Group. By appointment. Address: 1272 St Paul Street, Kelowna, BC V1Y 2C9 Phone: 250-899-0936 Website: https://dfskelowna.org Hours: Tue-Thu 9:30 AM - 3:30 PM Details: https://www.helpkelowna.com/resource/866 ### WorkBC – Disability Employment Supports Customized employment supports if you have a disability — job matching, employer accommodations, assistive technology, and wage subsidy programs. Address: Accessed through local WorkBC Centres Phone: 778-738-0225 Website: https://www.workbc.ca/plan-career/resources/people-disabilities Hours: WorkBC centre hours Details: https://www.helpkelowna.com/resource/773 ### WorkBC – Employment Readiness Services Helps people dealing with mental health challenges, housing instability, trauma, substance use, or disability get ready for work through skills building and structured support. [Phone note: West Kelowna 778-741-0155] Address: Accessed through local WorkBC Centres Phone: 778-738-0225 Website: https://www.workbc.ca/discover-employment-services/workbc-centres Hours: WorkBC centre hours Details: https://www.helpkelowna.com/resource/772 ## Affordable Clothing & Household Items (10 resources) Second-hand stores for affordable clothing, furniture, and personal items URL: https://www.helpkelowna.com/category/thrift-stores ### Frock & Fellow Curated consignment fashion store offering unique pieces, mixing vintage, current, and classic styles. Address: 441 Bernard Avenue, Kelowna, BC V1Y 6N8 Phone: 250-763-6645 Website: https://www.frockandfellow.ca/ Hours: Monday-Sunday 10:00 AM - 6:00 PM; Holidays 12:00 PM - 4:00 PM Details: https://www.helpkelowna.com/resource/86 ### Habitat for Humanity ReStore - Kelowna Nonprofit home improvement store selling donated furniture, building materials, appliances, and home goods. All proceeds support Habitat for Humanity Okanagan's home-building program. Address: 800-2092 Enterprise Way, Kelowna, BC V1Y 6H7 Phone: 778-755-4346 Website: https://www.habitatforhumanityokanagan.ca/restore/ Hours: Monday-Saturday 9:30 AM - 5:00 PM Details: https://www.helpkelowna.com/resource/868 ### Habitat for Humanity ReStore - West Kelowna Nonprofit home improvement store in West Kelowna selling donated furniture, building materials, appliances, and home goods. Proceeds support Habitat for Humanity. Address: 1793 Ross Road, West Kelowna, BC V1Z 3E7 Phone: 778-755-4346 Website: https://www.habitatforhumanityokanagan.ca/restore/ Hours: Monday-Saturday 9:30 AM - 5:00 PM Details: https://www.helpkelowna.com/resource/869 ### Kelowna SHARE Society - Thrift Store Thrift store with affordable clothing, household items, furniture, and more. All proceeds support SHARE Society's programs. Members get extra discounts and access to members-only sales. Membership is $2. Open Monday to Saturday. Address: 581 Gaston Avenue, Kelowna, BC V1Y 7E6 Phone: 250-763-8117 Website: https://www.kelownasharesociety.ca Hours: Monday-Saturday 10:00 AM - 4:30 PM; Sunday Closed Details: https://www.helpkelowna.com/resource/206 ### Kelowna Women's Shelter Thrift Store Thrift store with clothing, housewares, small appliances, jewelry, and household decor. All proceeds support the Kelowna Women's Shelter. Vouchers are available for shelter clients and others in need, so you can get what you need at no cost. Does not accept furniture or children's clothing donations. Address: 102-1021 Ellis Street, Kelowna, BC V1Y 1Z3 Phone: 250-762-8561 Website: https://www.kelownawomensshelter.com/thrift-store Hours: Mon-Sat 10:00 AM - 4:30 PM; Closed Sundays & statutory holidays Details: https://www.helpkelowna.com/resource/83 ### KGM Community Thrift – Kelowna Affordable clothing, furniture, bedding, linens, kitchen and household items, toys, and books. All proceeds support Kelowna Gospel Mission community programs. Address: 125 Roxby Road, Kelowna, BC V1X 8A4 Phone: 778-753-2210 Website: https://kelownagospelmission.ca/thrift-store/ Hours: Mon-Sat 9:00 AM - 5:00 PM; Sun Closed Details: https://www.helpkelowna.com/resource/78 ### MCC Thrift Shop Quality used goods at low prices. Proceeds go to Mennonite Central Committee to support relief work around the world. Address: 155 Rutland Road S, Kelowna, BC V1X 2Z3 Phone: 250-765-7838 Website: https://mccbc.ca/thrift Hours: Monday-Saturday 10:00 AM - 5:00 PM Details: https://www.helpkelowna.com/resource/80 ### Mission Thrift Store Kelowna Nonprofit thrift store with donated clothing, household items, books, and furniture. Operated by Bibles for Missions. Seniors get 25% off every Tuesday. Address: 120-1889 Springfield Road, Kelowna, BC V1Y 5V5 Phone: 250-860-4791 Website: https://missionthriftstore.com/stores/mission-thrift-store-kelowna/ Hours: Monday-Friday 10:00 AM - 5:00 PM; Saturday 10:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/870 ### Second Tyme Around & LC Fashions Consignment clothing store with a wide range of sizes and styles for the whole family, including activewear, coats, dresses, and more. Address: #100 & 120 - 2000 Spall Road, Kelowna, BC V1Y 9P6 Phone: 250-762-9341 Website: https://www.secondtymearound.ca Hours: Mon-Sat 10:00 AM - 5:00 PM; Sun & holidays 12:00 PM - 4:30 PM Details: https://www.helpkelowna.com/resource/84 ### Value Village Kelowna Large thrift department store with clothing, furniture, and household items. Address: 190 Aurora Crescent, Kelowna, BC V1X 7M3 Phone: 250-491-1356 Website: https://stores.savers.com/bc/kelowna/valuevillage-thrift-store-2004.html Hours: Mon-Sat 9:00 AM - 9:00 PM; Sun 10:00 AM - 7:00 PM Details: https://www.helpkelowna.com/resource/81 ## Legal (18 resources) Legal aid and advocacy URL: https://www.helpkelowna.com/category/legal ### Legal Aid BC - Kelowna Free legal information, advice, and representation if you qualify. A good first call if you need legal help and can't afford a lawyer. Address: 228-1355 Water Street, Kelowna, BC V1Y 9R3 Phone: 250-763-8613 Website: https://legalaid.bc.ca Hours: Mon-Thu 9:00 AM - 12:00 PM, 1:00 PM - 4:00 PM; Fri 9:00 AM - 12:00 PM Details: https://www.helpkelowna.com/resource/2 ### Mamas for Mamas - Family Court Support Program Helps families going through the court system. Provides support, guidance, and for complex cases, legal advocacy during court proceedings. Address: Unit 120, 1735 Dolphin Avenue, Kelowna, BC V1Y 8A6 Phone: 877-535-2432 Website: https://www.mamasformamas.org Hours: Call for appointment Details: https://www.helpkelowna.com/resource/266 ### Medical-Legal Advocacy – Community Legal Clinic Kelowna Free legal help with health-related issues like disability benefits, consent, and keeping your housing. For people with low income in Kelowna. Address: 1535 Sutherland Ave, Kelowna, BC V1Y 5Y3 Phone: 250-762-5451 Website: https://www.accessprobono.ca Hours: Clinic hours vary Details: https://www.helpkelowna.com/resource/764 ### Youth Restorative Justice Program - Okanagan Boys and Girls Clubs An alternative to court for youth aged 12-17 who commit minor offences. Youth take responsibility, learn how their actions affected others, and work to repair the harm. Referred by RCMP. Address: 1633 Richter St, Kelowna, BC V1Y 9T7 Phone: 250-762-3914 Website: https://www.bgco.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/491 ### Access Pro Bono Free legal advice and help for people with low income. Covers family law, housing, employment, and other civil matters. Call to find a clinic near you and book an appointment. Address: Phone service - BC-wide Phone: 1-877-762-6664 Website: https://www.accessprobono.ca Hours: Call for appointment Details: https://www.helpkelowna.com/resource/6 ### BC Residential Tenancy Branch Information for renters and landlords about their rights and responsibilities, from move-in to move-out. Find tools, forms, and help for tenancy disputes. Address: Phone service - Province-wide Phone: 1-800-665-8779 Website: https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies Hours: Call for hours Details: https://www.helpkelowna.com/resource/628 ### BrainTrust Canada - Crime Prevention and Reduction Program One-on-one support for people with a brain injury who are involved in the justice system. Helps with rehab, connects you to community partners, and advocates on your behalf. Address: #100-215 Lawrence Ave, Kelowna, BC V1Y 6L2 Phone: 250-762-3233 Website: https://braintrustcanada.com/services/crime-prevention-program/ Details: https://www.helpkelowna.com/resource/897 ### Community Legal Assistance Society (CLAS) - Virtual Legal Clinic Free legal advice on housing, income, worker's rights, mental health law, human rights, sexual assault, and intimate images. For anyone in BC who is struggling or facing discrimination. Virtual clinic available. Toll free: 1-888-685-6222. Address: 300-1140 West Pender Street, Vancouver, BC V6E 4G1 Phone: 1-888-685-6222 Website: https://clasbc.net/get-legal-help Hours: Call for hours Details: https://www.helpkelowna.com/resource/488 ### Disability Alliance BC - Law Clinic Free legal help for people with disabilities in BC. Assistance with disability benefits appeals, human rights complaints, and other disability-related legal issues. Intake available online or by phone. Toll-free: 1-800-663-1278. Address: BC-wide service (phone/virtual) Phone: 236-427-1108 Website: https://disabilityalliancebc.org/program/disability-law-clinic/ Hours: Leave voicemail; staff will return calls Details: https://www.helpkelowna.com/resource/803 ### Legal Aid BC Free legal help for people with low income. Covers criminal charges, mental health issues, serious family problems, child protection, and immigration. Apply in person at the Kelowna Legal Aid office or call the Call Centre. Address: Phone service - Province-wide Phone: 1-866-577-2525 Website: https://legalaid.bc.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/490 ### Ministry of Labour - Employment Standards Need information about your workplace rights, employment standards, or labour relations? This is the provincial resource for that. Address: 102-1690 Powick Rd., Kelowna, BC Phone: 1-800-663-3316 Website: https://www.gov.bc.ca/employmentstandards Hours: Call for hours Details: https://www.helpkelowna.com/resource/639 ### Native Courtworker - Kelowna Office Free, confidential help for Indigenous people going through the justice system. A courtworker helps you understand your rights, goes to court with you, and connects you to legal and community supports. Address: Kelowna, BC Phone: 1-855-221-5730 ext 363 Website: https://nccabc.ca Hours: Monday to Friday (call for hours) Details: https://www.helpkelowna.com/resource/798 ### Okanagan Thompson Legal Clinic (OTLC) Free legal advice from volunteer lawyers for people with low income in the Okanagan-Thompson area. Covers family law, landlord-tenant issues, employment, and wills. No criminal law. Walk-in clinics and appointments available. Address: 304-554 Leon Ave, Kelowna, BC Phone: 236-425-9121 Website: https://bclegalclinic.com Details: https://www.helpkelowna.com/resource/856 ### Public Guardian and Trustee of British Columbia - Child and Youth Services Protects the legal and financial interests of children and youth. Can hold money in trust for a child under a will, trust agreement, or court order. Works with children, youth, and their parents or guardians. Legal Intake: 604-660-3040. Address: Phone service - Province-wide Phone: 604-775-3480 Website: https://www.trustee.bc.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/493 ### WorkSafeBC - Report Unsafe Work Report unsafe working conditions, workplace injuries, or employer violations. You have the right to refuse unsafe work. Confidential reporting is available. Address: Phone — BC-wide Phone: 1-888-621-7233 Website: https://www.worksafebc.com/en/contact-us/departments-and-services/health-safety-prevention Hours: Monday to Friday 8am-6pm, after-hours emergency line available Details: https://www.helpkelowna.com/resource/787 ### Clicklaw - Courthouse Libraries BC Free website with legal information written for regular people, not lawyers. Has a HelpMap to find legal help in BC. Available in many languages. Address: Online service Website: https://www.clicklaw.bc.ca Hours: 24/7 online Details: https://www.helpkelowna.com/resource/487 ### Dial-a-Law - Canadian Bar Association BC Branch Free recorded information on common legal topics in BC, prepared by lawyers. Available by phone and online in English, Chinese, and Punjabi. General information only, not legal advice. Address: Phone/Online service Phone: 1-800-565-5297 Hours: 24/7 Details: https://www.helpkelowna.com/resource/492 ### Lawyer Referral Service - Canadian Bar Association BC Branch Connects you with the right lawyer. Participating lawyers offer an initial meeting of up to 30 minutes at a reduced fee. Covers most areas of law. Address: Phone service - Province-wide Phone: 1-800-663-1919 Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/489 ## Financial Aid (19 resources) Income support and financial help URL: https://www.helpkelowna.com/category/financial-aid ### Assisted Memberships and Passes - H2O Adventure & Fitness Centre - YMCA Okanagan Reduced-cost memberships at the H2O Adventure & Fitness Centre for people who cannot afford full price or who have a permanent disability. Support workers can come with you to the facility. Address: 4075 Gordon Dr, Kelowna, BC V1W 5J2 Phone: 250-764-4040 Website: https://www.h2okelowna.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/504 ### Assisted Memberships and Passes - Kelowna Family Y - YMCA Okanagan Reduced-cost memberships at the Kelowna Family Y for people who cannot afford the full fee. Also has an Ability Pass for people with a permanent mental or physical disability. Address: 375 Hartman Rd, Kelowna, BC V1X 2M9 Phone: 250-491-9622 Website: https://www.ymcasibc.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/505 ### BC Employment & Assistance If you need income assistance or disability benefits in BC, you can apply online or in person through this program. Address: 130-1640 Dilworth Dr, Kelowna, BC V1Y 7V3 Phone: 1-866-866-0800 Website: https://www2.gov.bc.ca/gov/content/family-social-supports/income-assistance Hours: Monday-Friday 9:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/57 ### Community Volunteer Tax Program - Seniors Outreach and Resource Centre Free tax filing by trained volunteers for people with low incomes. Address: 155 Asher Road, Kelowna, BC V1X 3H5 Phone: 250-861-6180 Website: https://seniorsoutreach.ca/volunteer-tax-program Hours: Mar 4-Apr 29: Wed 10:00 AM - 2:00 PM Details: https://www.helpkelowna.com/resource/663 ### Ministry of Social Development & Poverty Reduction - West Kelowna Income assistance and support services. Also handles Senior's Supplement (1-877-815-2363) and the Bus Pass Program. Apply online at www.myselfserve.gov.bc.ca or in person. Address: 3685 Hoskins Rd., West Kelowna, BC Phone: 1-866-866-0800 Website: https://www.gov.bc.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/656 ### Salvation Army - Kelowna - Emergency Assistance Emergency financial help if you're in crisis — food hampers, utility bill assistance, clothing, and referrals. Located at the Community Life Centre in Rutland (not the church at 1480 Sutherland). Appointments Mon-Fri 9 AM - 4 PM. Call 250-765-3450 to book. Address: 200 Rutland Road South, Kelowna, BC V1X 2Z5 Phone: 250-860-2329 Website: https://okanagancentralsalvationarmy.ca/ Hours: Monday-Friday 9:00 AM - 3:00 PM Details: https://www.helpkelowna.com/resource/4 ### Service Canada Centre In-person help with EI, CPP, OAS, CPP Disability, Disability Tax Credit, and other federal benefits. Staff can help you with applications. Address: 471 Queensway, Kelowna, BC V1Y 6S5 Phone: 1-800-622-6232 Website: https://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html Hours: Monday-Friday 8:30 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/58 ### Tax Clinics - Free Tax Preparation Free tax preparation for low-income individuals and families, available February through April at community locations around Kelowna. Call KCR Community Resources to find a clinic near you and book an appointment. Address: 620 Leon Ave, Kelowna, BC V1Y 9T2 Phone: 250-763-8008 Website: https://kcr.ca/community-services/community-volunteer-income-tax-program-cvitp/ Hours: Drop-off: Mon-Fri 9:00 AM - 12:00 PM; 1:00 PM - 4:00 PM. In-person appointments: March-April only (call to book). Details: https://www.helpkelowna.com/resource/59 ### Westside Health Network - Tax Clinic Free tax filing for people with low incomes. Runs March to April, with some year-round availability. Address: 160-2300 Carrington Road, West Kelowna, BC V4T 2N6 Phone: 250-768-3305 Website: https://www.westsidehealthnetwork.org/programs/ Hours: March to April (peak season), year-round availability - call for appointment Details: https://www.helpkelowna.com/resource/140 ### BC Disability Assistance (Persons with Disabilities) Monthly income and health support for BC residents with a Persons with Disabilities (PWD) designation. You can receive up to $1,483.50/month (single) or $2,662/month (couple, both PWD) for support and shelter, plus a $52/month transportation supplement and extended health benefits like dental and optical. You can earn up to $16,200/year (single) or $23,400/year (couple, one PWD) or $32,400/year (couple, both PWD) without affecting your payment. Apply at myselfserve.gov.bc.ca or call 1-866-866-0800. Address: Apply online at myselfserve.gov.bc.ca or in person Phone: 1-866-866-0800 Website: https://www2.gov.bc.ca/gov/content/family-social-supports/services-for-people-with-disabilities/disability-assistance Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/825 ### BC Housing – Rental Assistance Program (RAP) Monthly cash subsidy if you're a low-income family with at least one child under 19, renting in the private market. As of April 2025, income eligibility was raised, average benefits increased, and you no longer need employment income to qualify. Covers the gap between 30% of your income and your actual rent. Apply by phone or online. Address: Phone/online application — province-wide Phone: 1-800-257-7756 Website: https://www.bchousing.org/housing-assistance/rental-assistance-programs/RAP Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/817 ### BC Housing – SAFER (Shelter Aid for Elderly Renters) Monthly rent subsidy if you're 60 or older and paying more than 30% of your income on rent. As of April 2025, income eligibility was raised to $40,000/year and the average subsidy is about $337/month. Paid by direct deposit. Apply by phone or online. Address: Phone/online application — province-wide Phone: 1-800-257-7756 Website: https://www.bchousing.org/housing-assistance/rental-assistance-programs/SAFER Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/818 ### BC Hydro – Customer Crisis Fund One-time grant if you're a BC Hydro customer facing disconnection due to a temporary financial crisis. The grant goes directly toward your account balance and does not need to be repaid. Contact BC Hydro for current amounts. Address: Online/phone application Phone: 1-800-224-9376 Website: https://app.bchydro.com/accounts-billing/bill-payment/ways-to-pay/customer-crisis-fund.html Hours: 24/7 online application Details: https://www.helpkelowna.com/resource/819 ### Canada Child Benefit (CCB) Federal monthly payment for families with kids under 18. For July 2025-June 2026: up to $666/month per child under 6 and $562/month for ages 6-17 (indexed to inflation each July). Child Disability Benefit adds up to $3,411/year. You get it automatically when you file your taxes. Address: Apply via CRA My Account or by mail Phone: 1-800-387-1193 Website: https://www.canada.ca/en/revenue-agency/services/child-family-benefits/canada-child-benefit.html Hours: Monday-Friday 9:00 AM - 5:00 PM Details: https://www.helpkelowna.com/resource/822 ### Canada Workers Benefit (CWB) Refundable tax credit for low-income workers. The amount depends on your income and family size. Up to 50% can be paid in advance throughout the year. Claim it on your tax return. Address: Claimed via tax return Phone: 1-800-959-8281 Website: https://www.canada.ca/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/tax-return/completing-a-tax-return/deductions-credits-expenses/line-45300-canada-workers-benefit-cwb.html Hours: Advance payments issued July, October, January Details: https://www.helpkelowna.com/resource/824 ### Fair PharmaCare BC Income-based help paying for prescription drugs for all BC residents with MSP. Covers prescription drugs, dispensing fees, and some medical devices. The lower your family's income, the less you pay before coverage kicks in. Address: Phone/online registration Phone: 1-800-663-7100 Website: https://www2.gov.bc.ca/gov/content/health/health-drug-coverage/pharmacare-for-bc-residents/who-we-cover/fair-pharmacare-plan Hours: Monday-Friday 8:00 AM - 8:00 PM; Saturday 8:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/821 ### FortisBC – Energy Conservation Assistance Program (ECAP) Free home energy check-up and upgrades for FortisBC customers with lower incomes. Includes draftproofing, water-saving fixtures, and insulation to lower your utility bills. Payment plans also available if you are behind on your bills. Address: In-home service — Kelowna area Phone: 1-855-560-3227 Website: https://www.fortisbc.com/rebates-and-energy-savings/save-money-and-energy-with-income-qualified-offers Hours: Call for appointment Details: https://www.helpkelowna.com/resource/820 ### GST/HST Credit Tax-free quarterly payment to help offset the GST/HST you pay. It's automatically calculated when you file your tax return — no separate application needed. Address: Automatically assessed from tax return Phone: 1-800-387-1193 Website: https://www.canada.ca/en/revenue-agency/services/child-family-benefits/gst-hst-credit.html Hours: Paid quarterly (January, April, July, October) Details: https://www.helpkelowna.com/resource/823 ### Veterans Affairs Canada – Kelowna Office Federal office helping Canadian veterans, RCMP members, and their families with disability benefits, health care, mental health support, job training, and transition from military service. In-person by appointment only — call ahead. Address: 313-471 Queensway Avenue, Kelowna, BC V1Y 6S5 Phone: 1-866-522-2122 Website: https://www.canada.ca/en/veterans-affairs-canada.html Details: https://www.helpkelowna.com/resource/859 ## Food & Meals (20 resources) Find free food, meals, and grocery support in Kelowna and West Kelowna. URL: https://www.helpkelowna.com/category/food-banks ### Central Okanagan Food Bank Free food hampers for people and families in need across the Central Okanagan. Walk-in and appointment options available. Now serving approximately 12,000 individuals — demand rose 20% in 2025. Recorded its highest single-day total of 253 households across all locations. Address: 2310 Enterprise Way, Kelowna, BC Phone: 250-763-7161 Website: https://cofoodbank.com/get-food/ Hours: Mon-Sat 9:00 AM - 11:30 AM & 12:00 PM - 3:00 PM. Tiny Bundles: Fridays 9:00 AM - 3:00 PM. Closed BC stat holidays. Details: https://www.helpkelowna.com/resource/16 ### Central Okanagan Food Bank - BC Farmers' Market Nutrition Coupon Program Weekly coupons for lower-income families, pregnant people, and seniors that you can use at Kelowna and West Kelowna farmers markets for fresh produce, eggs, dairy, meat, fish, honey, and herbs. The 2026 program is expected to start in June, pending funding. Apply through the Central Okanagan Food Bank, Interior Health, or KCR Community Resources. Address: 2310 Enterprise Way, Kelowna, BC Phone: 250-763-7161 Website: https://bcfarmersmarket.org/coupon-program/ Hours: Seasonal (summer). Applications open in spring. Details: https://www.helpkelowna.com/resource/896 ### Central Okanagan Food Bank - Food for Thought Over 5,000 free school meals per week across School District 23. The Starfish Pack program also sends kids home with weekend food backpacks (2 breakfasts, 2 lunches, 2 dinners, and snacks). It's kept private — talk to your child's school principal or counsellor to sign up. Address: 2310 Enterprise Way, Kelowna, BC Phone: 250-763-7161 Website: https://starfishpack.com/central-okanagan/ Hours: School days (delivered to schools) Details: https://www.helpkelowna.com/resource/895 ### Central Okanagan Food Bank - Rutland Satellite (Willow Park) Food bank location in Rutland, run with Willow Park Church. Same food hampers as the main Enterprise Way location. By appointment — call COFB at 250-763-7161 to register. Address: 439 Highway 33, Kelowna, BC Phone: 250-763-7161 Website: https://cofoodbank.com/cityofkelowna/ Hours: By appointment. Contact COFB at 250-763-7161 for current schedule. Details: https://www.helpkelowna.com/resource/66 ### Central Okanagan Food Bank - Snack Pack Program Nearly 2,000 monthly packs of healthy after-school snacks — granola bars, fresh fruit, yogurt, and cheese strings — for children and youth ages 1-15 in the Central Okanagan. Address: 2310 Enterprise Way, Kelowna, BC Phone: 250-763-7161 Website: https://www.cofoodbank.com/snackpacks/ Hours: Contact for details Details: https://www.helpkelowna.com/resource/894 ### Central Okanagan Food Bank - Tiny Bundles Program Weekly hampers of fresh produce, dairy, bread, protein, diapers, wipes, and infant formula for new parents and pregnant people, plus monthly nurse visits for developmental guidance. Address: 2310 Enterprise Way, Kelowna, BC Phone: 250-763-7161 Website: https://www.cofoodbank.com/tinybundles/ Hours: Contact for details Details: https://www.helpkelowna.com/resource/893 ### Central Okanagan Food Bank - West Kelowna Branch West Kelowna food bank providing food hampers by appointment. Moved to a new expanded location in May 2025 — now double the space with a partial choice model so you can select some items based on your dietary needs and preferences. Hours: Tuesdays 9:30 AM - 12:30 PM, Wednesdays 4:30 PM - 7:30 PM, Thursdays 9:30 AM - 12:30 PM, Fridays (Tiny Bundles) 9:30 AM - 12:30 PM. Address: 203-3710 Hoskins Road, West Kelowna, BC Phone: 250-768-1559 Website: https://cofoodbank.com/get-food/ Hours: By appointment only. Tue 9:30 AM - 12:30 PM; Wed 4:30 PM - 7:30 PM; Thu 9:30 AM - 12:30 PM; Fri 9:30 AM - 12:30 PM (Tiny Bundles). Closed BC stat holidays. Details: https://www.helpkelowna.com/resource/8 ### Central Okanagan United Church - Tuesday Outreach Free hot meal and grocery items every Tuesday, 10:00 AM - 11:00 AM. Come sit and eat, chat, and pick up groceries. Everyone is welcome. Located at the Bernard Avenue site. Address: 721 Bernard Avenue, Kelowna, BC Phone: 250-762-3311 Website: https://centralokanaganunitedchurch.com/tuesday-outreach/ Hours: Tuesdays 10:00 AM - 11:00 AM Details: https://www.helpkelowna.com/resource/319 ### Evangel Church Free non-perishable food for anyone in need. Friendly atmosphere. Also has community outreach and a fund to help people in tough spots. Address: 3261 Gordon Drive, Kelowna, BC V1W 3N4 Phone: 250-762-0682 Website: https://evangelkelowna.com/free-store Hours: Thursday 1:00 PM - 4:00 PM Details: https://www.helpkelowna.com/resource/40 ### First Baptist Church Kelowna Community support including a food bank, pastoral care, and outreach programs. All are welcome. Address: 1309 Bernard Avenue, Kelowna, BC V1Y 6R5 Phone: 250-861-5425 Website: https://www.fbckelowna.com/contact Hours: Office hours: Tue-Thu 9:00 AM - 1:00 PM; Fri 9:00 AM - 11:00 AM Details: https://www.helpkelowna.com/resource/39 ### Kelowna's Gospel Mission Runs multiple programs for people who are hungry, hurt, or homeless. Free meals, showers, laundry, personal care items, and emergency dental care. Case workers help you make a plan and reach your goals. Office hours: Mon-Fri 8:30 AM - 4:00 PM. Mobile meals served daily: 9:30 AM at Richter St & Wedell Place, 12:00 PM at the Library parkade (1360 Ellis St). Supper at 5:00 PM five times a week at Richter & Wedell. Breakfast delivered in Rutland three days a week (location varies). Address: 251 Leon Ave, Kelowna, BC V1Y 9T9. Mobile Outreach: Various locations (see hours) Phone: 250-763-3737 Website: https://kelownagospelmission.ca Hours: Office: Monday-Friday 8:30 AM - 4:00 PM. Mobile Meals: Daily 9:30 AM (Richter & Weddell), 12:00 PM (Library parkade - 1360 Ellis St), 5:00 PM (Richter & Weddell, 5 days/week). Breakfast in Rutland: 3 days/week (location varies). Details: https://www.helpkelowna.com/resource/14 ### Salvation Army – Community Assistance (Kelowna) You can get help with food, clothing, and household items, plus referrals to community supports, system navigation, and goal setting. A caseworker will meet with you by appointment to create a plan for your needs. They also provide Christmas gifts for children and youth. Address: 200 Rutland Road South, Kelowna, BC Phone: 250-765-3450 Website: https://okanagancentralsalvationarmy.ca/community-assistance/ Hours: Mon 9:00 AM - 3:00 PM; Tue 12:30 PM - 3:00 PM; Wed 9:00 AM - 3:00 PM; Thu 9:00 AM - 3:00 PM; Fri 9:00 AM - 3:00 PM. Closed stat holidays & holiday weekends. Details: https://www.helpkelowna.com/resource/393 ### Sikh Gurdwara Kelowna Free community meals (langar) served daily. Open to everyone regardless of faith, background, or income. All are welcome to share a meal. Address: 1111 Rutland Road North, Kelowna, BC Phone: 250-765-7477 Website: https://kelownasikhtemple.ca Hours: Open daily 9:00 AM - 8:00 PM. Free community meals (Langar) served Sundays from 11:00 AM. Contact to confirm weekday meal availability. Details: https://www.helpkelowna.com/resource/42 ### St. Michael's and All Angels Food Cupboard Emergency and short-term food cupboard with groceries and basic supplies. Open every Friday morning. No appointment required. Address: 608 Sutherland Avenue, Kelowna, BC V1Y 5X1 Phone: 250-762-3321 Website: https://stmichaelscathedral.ca Hours: Fridays, 9:00 AM - 11:00 AM Details: https://www.helpkelowna.com/resource/320 ### SSVP Okanagan BC - Corpus Christi Free food and emergency help for people in need. Serves the Rutland area. Address: 750 Rutland Road, Kelowna, BC Phone: 250-765-0800 Hours: Call for hours Details: https://www.helpkelowna.com/resource/500 ### SSVP Okanagan BC - ICC Free food and emergency help for people in need. Serves downtown from Bernard to Raymer Ave, and Okanagan Lake to Benvoulin Rd. Address: 839 Sutherland Ave, Kelowna, BC Phone: 250-826-5562 Hours: Call for hours Details: https://www.helpkelowna.com/resource/497 ### SSVP Okanagan BC - Our Lady of Lourdes Free food and emergency help for people in need. Serves West Kelowna from the bridge to Peachland. Address: 2547 Hebert Road, West Kelowna, BC Phone: 250-801-5905 Hours: Call for hours Details: https://www.helpkelowna.com/resource/499 ### SSVP Okanagan BC - St. Charles Garnier Free food and emergency help for people in need. Serves the Lower Mission area south of Raymer Rd and East Kelowna. Address: 3645 Benvoulin Road, Kelowna, BC Phone: 250-860-2536 Hours: Call for hours Details: https://www.helpkelowna.com/resource/496 ### SSVP Okanagan BC - St. Pius X Free food and emergency help for people in need. Serves the area from Bernard Ave north to Glenmore. Address: 1077 Fuller Ave, Kelowna, BC Phone: 250-762-2577 Hours: Call for hours Details: https://www.helpkelowna.com/resource/498 ### St. Vincent de Paul Society - Kelowna Emergency food hampers delivered by volunteers. Call your local conference, leave a message, and someone will call you back to arrange food support. Multiple locations across Kelowna and West Kelowna. Address: Various locations - call for service Phone: 250-801-5905 Website: https://ssvpokv.ca Hours: Call and leave a message — volunteers return calls to arrange assistance. Details: https://www.helpkelowna.com/resource/811 ## Health (50 resources) Medical and mental health support URL: https://www.helpkelowna.com/category/health ### Capri Medical Centre - Walk-in Clinic Walk-in medical clinic — no appointment needed. Covers check-ups, minor injuries, and stitches. Open Saturdays and/or Sundays and holidays. Call for current hours. Address: 132 - 1835 Gordon Drive, Kelowna, BC Phone: 250-717-3211 Website: https://pathwaysmedicalcare.ca/clinic/capri-medical-centre/ Hours: Mon-Thu 8:00 AM - 5:00 PM; Fri 8:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/540 ### Central Okanagan Association for Cardiac Health (C.O.A.C.H.) Exercise classes and education to help prevent and recover from heart disease. Includes cardiac rehab programs. Address: #204 - 2622 Pandosy St, Kelowna, BC V1Y 1V6 Phone: 250-763-3433 Website: https://www.coachkelowna.com/ Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/152 ### Community Aboriginal Navigator - Ki-Low-Na Friendship Society Helps Indigenous people and families navigate the healthcare system in Kelowna. A navigator advocates on your behalf and connects you to the right health services. Address: 442 Leon Ave, Kelowna, BC V1Y 6J3 Phone: 250-763-4905 Website: https://kfs.bc.ca/ Hours: Call for appointment Details: https://www.helpkelowna.com/resource/530 ### Community Intervention and Treatment Services - ARC Programs Ltd. Drop-in programs for youth ages 12-18 dealing with substance use, street involvement, probation, or homelessness. No live-in required. Address: 513 Bernard Ave, Kelowna, BC V1Y 6N9 Phone: 250-763-2977 Website: https://arcprograms.com/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/615 ### Diabetes & Chronic Disease Nutrition Education – Interior Health Free dietitian-led classes to help adults and seniors manage diabetes and other chronic conditions. Address: 505 Doyle Ave, Kelowna, BC V1Y 6V8 Phone: 250-980-1405 Website: https://www.interiorhealth.ca/services/chronic-disease-management Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/762 ### Indigenous Patient Navigator - Kelowna General Hospital If you're Indigenous and receiving care at Kelowna General Hospital, the Indigenous Patient Navigator (Bev) can help. She provides cultural support, assists with care and discharge planning, and connects you and your family with the services you need. Call 250-801-0466 to reach her directly. Address: 2268 Pandosy St, Kelowna, BC V1Y 1T2 Phone: 250-801-0466 Website: https://www.interiorhealth.ca Hours: 7 days a week Details: https://www.helpkelowna.com/resource/529 ### Integrated Health Outreach Team (IHOT) - Interior Health Health outreach team available 7 days a week. Helps with primary care, mental health, and navigating the Interior Health system. Address: 1649 Pandosy Street, Kelowna, BC (in West Kelowna on various days/times) Phone: 250-258-1817 Website: https://www.interiorhealth.ca/services/health-outreach-team Hours: 7 days a week (1-250-878-7031 holidays/stats and weekends) Details: https://www.helpkelowna.com/resource/650 ### Interior Health Pediatric Services – Kelowna Hospital pediatric ward at Kelowna General Hospital for children under 19. The 10-bed unit handles acute care, scheduled surgeries, and procedures that need sedation. Doctor referral needed. Free with MSP. Address: 2268 Pandosy St, Kelowna, BC V1Y 1T2 Phone: 250-862-4000 Website: https://www.interiorhealth.ca/locations/kelowna-general-hospital Hours: 24/7 hospital services Details: https://www.helpkelowna.com/resource/728 ### Interior Health (Regional Health Authority) Free health services including specialized medical care, rehab, and care coordination for people with disabilities. Address: 505 Doyle Avenue, Kelowna, BC V1Y 0C5 Phone: 250-469-7070 Website: https://www.healthlinkbc.ca/find-care/find-health-services/agency/interior-health Hours: Call for hours Details: https://www.helpkelowna.com/resource/183 ### Kelowna Community Health & Services Centre Public health services including well-baby clinics, new parent classes, pregnancy testing, teen prenatal programs, hearing tests, dental health, public health inspections, mental health, and addiction support. Address: 505 Doyle Avenue, Kelowna, BC V1Y 0C5 Phone: 250-469-7070 Website: https://www.interiorhealth.ca/locations/kelowna-community-health-services-centre Hours: Mon–Fri 8:30 AM–4:30 PM Details: https://www.helpkelowna.com/resource/531 ### Kelowna General Hospital Major hospital with a 24/7 emergency department, intensive care, specialist services including cardiac surgery, psychiatry, oncology, and obstetrics. After 8 PM, use the main Centennial Building entrance and sign in with Security. An Indigenous Patient Navigator is available at 250-801-0466. Located at 2268 Pandosy Street, Kelowna. Address: 2268 Pandosy St, Kelowna, BC V1Y 1T2 Phone: 250-862-4000 Website: https://www.interiorhealth.ca/locations/kelowna-general-hospital Hours: 24/7 Emergency Department Details: https://www.helpkelowna.com/resource/715 ### Kelowna General Hospital Laboratory Outpatient lab for bloodwork and diagnostic testing. Book online at labonlinebooking.ca to avoid long waits — limited walk-in spots available. Mon-Fri 8:00 AM-4:00 PM; Sat-Sun 8:00 AM-12:00 PM (walk-ins only on weekends). Closed stat holidays. Phone booking: 1-844-870-4756 (Mon-Fri 7 AM-7 PM, Sat-Sun 8 AM-4 PM). Results on My Health Portal. Free with MSP referral. Address: Dr. Walter Anderson Building, 2251 Pandosy Street, Kelowna, BC V1Y 1T2 Phone: 250-862-4407 Website: https://labonlinebooking.ca Hours: Monday to Friday: 8:00 AM - 4:00 PM; Saturday & Sunday: 8:00 AM - 12:00 PM (walk-ins only, no appointments) Details: https://www.helpkelowna.com/resource/722 ### Kelowna General Hospital - Spiritual Health Services Spiritual and emotional support for hospital patients and their families, open to all faiths and beliefs. Address: 2268 Pandosy St, Kelowna, BC V1Y 1T2 Phone: 250-862-4000 Website: https://www.interiorhealth.ca/services/spiritual-health/locations Hours: Call for hours Details: https://www.helpkelowna.com/resource/161 ### Kelowna Gospel Mission Dental Clinic Low-cost dental care for people with low incomes, seniors, and those on income assistance or disability. Accepts government dental plans, Healthy Kids, PWD, and First Nations Health Authority coverage. Includes emergency pain relief, cleanings, x-rays, fillings, and extractions. No crowns, bridges, or dentures. To book, call and leave your name, phone number, and BC Services Card number — they'll call you back. Address: 259B Leon Ave, Kelowna, BC V1Y 6J1 Phone: 778-738-3636 Website: https://www.kelownagospelmission.ca Hours: Mon–Fri 8:30 AM–12:00 PM and 1:00 PM–4:30 PM Details: https://www.helpkelowna.com/resource/636 ### Kelowna Sexual and Reproductive Health Clinic Confidential STI testing and treatment, sexual health education, and referrals. No referral needed — just call to book. Phone: 1-844-862-4467. Email: SRH@interiorhealth.ca. Located at 505 Doyle Avenue, Kelowna. Address: 505 Doyle Ave, Kelowna, BC V1Y 0C5 Phone: 1-844-862-4467 Website: https://www.interiorhealth.ca/locations/kelowna-sexual-reproductive-health-clinic Hours: Call for hours; appointment required Details: https://www.helpkelowna.com/resource/710 ### Lakeland Medical Clinic - Walk-in Walk-in medical clinic — no appointment needed. Covers check-ups, minor injuries, and stitches. Address: 1715 Ellis Street, Kelowna, BC V1Y 8M9 Phone: 778-478-0277 Website: https://bc.skipthewaitingroom.com/walk-in-clinic/kelowna/lakeland-medical-clinic/lakeland-medical-clinic Hours: Approx 8:30 AM - 3:00 PM, 7 days a week (variable schedule — call ahead to confirm: 778-478-0277) Details: https://www.helpkelowna.com/resource/541 ### MD Medical Centre Walk-In & Family Practice Walk-in medical clinic inside Superstore — no appointment needed. Covers check-ups, minor injuries, and stitches. Address: 3020 Louie Drive, West Kelowna, BC V4T 3E1 Phone: 250-768-9959 Website: https://www.healthlinkbc.ca/clinic/md-medical-centre Hours: Mon-Thu 9:00 AM - 4:00 PM; Fri 9:00 AM - 1:00 PM. Closed 12:15-1:30 PM for lunch. Closed stat holidays. Details: https://www.helpkelowna.com/resource/549 ### Okanagan College Dental Clinic Affordable dental cleanings and exams by supervised dental students at Okanagan College. Includes screening, scaling, polish, fluoride, X-rays, and sealants. The clinic runs in May only (typically May 9-30). About $10 for kids and $25 for adults. Cash only. Book early — spots fill fast. Address: Room 307, Health Science Centre, 1000 KLO Road, Kelowna, BC V1Y 4X8 Phone: 250-862-5424 Website: https://www.okanagancollege.ca/story/dental-cleaning-direct-patient-care-clinic Hours: May only — call for specific dates and times Details: https://www.helpkelowna.com/resource/382 ### Okanagan Ostomy Support (Ostomy Canada Society) Support and information for people living with an ostomy. Includes peer support, education, and practical help. Address: 2205 Hants Road, West Kelowna, BC V1Z 2L2 Phone: 250-878-0342 Website: https://www.ostomycanada.ca/blog/chapters/okanagan-ostomy-support/ Hours: Call for support group information Details: https://www.helpkelowna.com/resource/188 ### Primary Care Network Intake – Central Okanagan If you don't have a family doctor in the Central Okanagan, call here to get connected to one. Free. Address: 505 Doyle Ave, Kelowna, BC V1Y 6V8 Phone: 250-469-7070 Website: https://www.centralokanaganpcn.ca Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/717 ### Rutland Health Centre - Interior Health Authority Public health services including well-baby clinics, immunizations, TB testing, breastfeeding support, and parenting programs like Baby Talk and Nobody's Perfect. Address: 285 Aurora Crescent #102, Kelowna, BC V1X 7N6 Phone: 250-980-4825 Website: https://www.interiorhealth.ca/locations/rutland-health-centre Hours: Monday to Friday: 8:30 AM - 4:30 PM. Childhood immunizations and early childhood health assessments: offered every second and fourth Wednesday 8:30 AM - 6:15 PM. Closed on weekends and statutory holidays. Details: https://www.helpkelowna.com/resource/532 ### Rutland Walk-in Clinic Walk-in medical clinic — no appointment needed. Covers check-ups, minor injuries, and stitches. Address: 590 Hwy 33 W, Suite 25, Kelowna, BC V1X 6A8 Phone: 250-862-5915 Website: https://www.facebook.com/168887743125246/ Hours: Monday-Friday 10:00 AM - 7:00 PM; Saturday 10:00 AM - 12:00 PM; Sunday Closed (call to confirm - hours recently changed) Details: https://www.helpkelowna.com/resource/548 ### UBCO Psychology Clinic Low-cost psychology services for UBCO students and the community. Includes assessments (learning, neuropsych, diagnostic), therapy, and substance use treatment. Walk-in wellness available Tuesdays and Thursdays 10 AM - 3 PM in ASC 167. Address: 1147 Research Road, ART 323, Kelowna, BC V1V 1V7 Phone: 250-807-8241 Website: https://psych.ok.ubc.ca/psychology-clinic/ Hours: Monday-Friday 8:00 AM - 4:00 PM. Closed statutory holidays, reading breaks, and July-August. Details: https://www.helpkelowna.com/resource/468 ### UBCO Student Wellness & Student Health Clinic Health clinic for UBCO students staffed by nurses and doctors. Covers check-ups, prescriptions, sexual health, gender-affirming care, lab referrals, harm reduction supplies, mental health support, help quitting smoking/vaping, and sports medicine. Address: UNC 337, 3272 University Way, Kelowna, BC Phone: 250-807-9270 Website: https://students.ok.ubc.ca Hours: Monday-Friday 9:00 AM - 4:00 PM (closed 12:30 PM - 1:30 PM) Details: https://www.helpkelowna.com/resource/450 ### West Kelowna Health Centre - Interior Health Authority Public health services including well-baby clinics, new parent classes, pregnancy testing, immunizations, dental, hearing tests, nutrition counselling, and the Teens/Singles Prenatal Program. Address: 160-2300 Carrington Road, West Kelowna, BC V4T 2N6 Phone: 250-980-5150 Website: https://www.interiorhealth.ca/locations/west-kelowna-health-centre Hours: Monday to Friday: 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/533 ### Young Parents Prenatal Class - Kelowna Health Centre Free prenatal classes for expectant parents under 20 (or under 25 if single, isolated, low income, or facing challenges). Four group classes plus a hospital tour. Snacks provided at no cost. Address: 1340 Ellis St, Kelowna, BC V1Y 9N1 Phone: 250-868-7844 Website: https://www.interiorhealth.ca Hours: Call for class schedule Details: https://www.helpkelowna.com/resource/560 ### Youth Options Project - Okanagan Boys and Girls Clubs Free, fun 10-week program helping youth ages 13-16 make positive choices about drugs, alcohol, and life. Includes meals, life skills, recreational activities, and a weekend retreat at Camp ArrowFlight. Address: 1633 Richter St, Kelowna, BC V1Y 6X8 Phone: 250-869-6983 Website: https://www.bgco.ca/ Hours: Call for program schedule Details: https://www.helpkelowna.com/resource/561 ### Arthritis Society Canada - Kelowna Information, programs, and support to help people living with arthritis manage their condition. Address: Phone/virtual service (BC office: 895 West 10th Ave, Vancouver) Phone: 1-800-321-1433 Website: https://arthritis.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/145 ### BC Lung Foundation Phone and online support for lung conditions including asthma, COPD, and other breathing problems. Based in Vancouver — call the Lung Health Information Line for help. Address: Phone/online resource — based in Vancouver Phone: 1-800-665-5864 Website: https://bclung.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/146 ### BC STI/AIDS Information Line This phone line (1-800-661-4337) may no longer be active. The equivalent service is Sex Sense by Options for Sexual Health (1-800-739-7367), which provides free, confidential STI/HIV health advice from registered nurses. You can also call HealthLink BC at 811 for 24/7 health advice. Address: Phone service - BC-wide Phone: 1-800-661-4337 Website: https://smartsexresource.com Hours: Monday-Friday 9:00 AM - 9:00 PM (Pacific Time) Details: https://www.helpkelowna.com/resource/807 ### Canadian Celiac Association - British Columbia Chapter (Celiac BC) Support and information for people with celiac disease or gluten sensitivity. Includes education, resources, and support groups for living gluten-free. Address: 2675 Oak Street, Vancouver, BC V6H 2K2 Phone: 877-736-2240 Website: https://bcceliac.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/153 ### Community Midwives Kelowna Midwifery care for pregnancy, birth, and after delivery. Fully covered by BC MSP (free with a valid CareCard). Accepting new clients — call to check availability. Serves Kelowna and West Kelowna. Address: 104-1135 Stevens Road, West Kelowna, BC V1Z 2S8 Phone: 778-436-8060 Website: https://www.communitymidwiveskelowna.com Details: https://www.helpkelowna.com/resource/863 ### Diabetes Canada - Kelowna Support and information for people living with diabetes. Includes education, programs, and resources to help manage diabetes and prevent complications. Address: Phone / Virtual service Phone: 1-800-226-8464 Website: https://www.diabetes.ca/contact-us/contact-us Hours: Call for hours Details: https://www.helpkelowna.com/resource/149 ### HealthLink BC Call 811 anytime to talk to a health professional for free. Registered nurses are available 24/7. You can also reach a dietitian, pharmacist, or exercise professional during their hours. Translation available in 130+ languages. Deaf and hard of hearing: call 711. Address: Phone service - available anywhere Phone: 811 Website: https://www.healthlinkbc.ca Hours: 24/7 (nursing); Mon–Fri 9 AM–5 PM (dietitians, exercise); 5 PM–9 AM daily (pharmacists) Details: https://www.helpkelowna.com/resource/126 ### Heart & Stroke Foundation of Canada Information and support for people affected by heart disease and stroke. Includes education and prevention programs. Address: Serving Kelowna & area (national organization) Phone: 1-888-473-4636 Website: https://www.heartandstroke.ca/contact-us Hours: Call for hours Details: https://www.helpkelowna.com/resource/156 ### HIV/AIDS Hotline - Canadian AIDS Society Canadian AIDS Society — national organization for HIV/AIDS information and resources. This is not a crisis hotline. For 24/7 health advice including STI/HIV questions, call HealthLink BC at 811. Address: Phone service - Canada-wide Phone: 613-230-3580 Website: https://www.cdnaids.ca Hours: Mon-Fri 9:00 AM - 5:00 PM ET Details: https://www.helpkelowna.com/resource/471 ### Home Health and Community Care Intake - Central Okanagan - Interior Health Central intake for home and community health services in the Central Okanagan. Can connect you with home nursing, home support, brain injury services, adult day programs, palliative care, wound care, dietitian services, caregiver support, and more. Wheelchair accessible. Call to find out what you qualify for. Address: Phone service - Central Okanagan Phone: 1-800-707-8550 Website: https://www.interiorhealth.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/659 ### Infant & Maternal Nutrition Program (Public Health) Free nutrition education and support for pregnant people and families with infants. Address: 505 Doyle Ave, Kelowna, BC V1Y 6V8 Phone: 250-469-7070 Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/763 ### Interior Health – Early Childhood Dental Program (0–6 yrs) Free dental prevention for kids ages 0-6, including cavity risk checks, screening, oral health education, and fluoride varnish. Address: Contact local Interior Health centre Phone: 250-469-7070 Website: https://www.interiorhealth.ca/services/early-childhood-dental-development-0-6-years Hours: Appointment required Details: https://www.helpkelowna.com/resource/373 ### LifeLabs – Kelowna (Multiple Locations) Community lab for bloodwork and diagnostic testing with multiple Kelowna locations. Walk-ins accepted but waits can be long — booking online at lifelabs.com is highly recommended. Free with MSP referral. Address: Multiple Kelowna locations Phone: 1-800-431-7206 Website: https://www.lifelabs.com Hours: Varies by location Details: https://www.helpkelowna.com/resource/721 ### Medical Services Plan (MSP) - Ministry of Health Basic health coverage for all BC residents. Covers doctor visits, lab tests, and diagnostic procedures. To qualify, you must live in BC, be a Canadian citizen or permanent resident, and be in BC at least 6 months per year. Family members living in BC are also covered. Address: Health Insurance BC, PO Box 9035 Stn Prov Govt, Victoria, BC V8W 9E3 Phone: 1-800-663-7100 Website: https://www2.gov.bc.ca/gov/content/health/health-drug-coverage/msp/bc-residents-contact-us Hours: Mon-Fri 8:00 AM - 4:30 PM PT (automated service available 24/7) Details: https://www.helpkelowna.com/resource/535 ### MS Society of Canada - Okanagan (Programs & Support) Programs and support for people living with multiple sclerosis (MS) and their families. Address: Phone service - BC-wide Phone: 1-800-268-7582 Website: https://mssociety.ca/support-services Hours: Mon–Fri (phone/email) Details: https://www.helpkelowna.com/resource/165 ### On Demand STI Testing (Interior Health) Online STI testing through Interior Health. Get tested for common STIs without visiting a clinic. For youth and adults. Address: Multiple lab locations in Kelowna Phone: 1-844-870-4756 Website: https://www.interiorhealth.ca/services/accessing-on-demand-sti-testing Hours: Online service; lab hours vary Details: https://www.helpkelowna.com/resource/712 ### Osteoporosis Canada Information and support for people with osteoporosis. Includes education and programs to help prevent and manage bone health issues. Address: Phone service - Canada-wide Phone: 1-800-463-6842 Website: https://osteoporosis.ca/general-inquiries/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/189 ### Support Phone Line - Myalgic Encephalomyelitis & Fibromyalgia Free phone support for people with ME/CFS and fibromyalgia. Get information, resources, and talk to someone who understands. Address: Phone service - Province-wide Phone: 1-888-353-6322 Website: https://www.mefm.bc.ca Hours: Contact for hours Details: https://www.helpkelowna.com/resource/412 ### BC Healthy Kids Program Free basic dental care for children from low-income families, covering preventive and basic dental services. Address: BC-wide program - contact for Kelowna area Phone: 1-866-866-0800 Hours: Program-based - call for appointment availability Details: https://www.helpkelowna.com/resource/374 ### Community Pharmacy – Minor Ailments & Contraception (MACS) You can walk into most BC pharmacies and get assessed and prescribed treatment for 21 common conditions — UTIs, cold sores, shingles, allergies, acne, eczema, pink eye, oral thrush, and more — at no cost. Contraception including emergency contraception can also be prescribed. No appointment needed at most pharmacies. The assessment must be in person. Medication costs may depend on your coverage. Address: Multiple pharmacy locations Website: https://www.bcpharmacy.ca/pharmacy-services/minor-ailments-and-contraception-services Hours: Varies by pharmacy Details: https://www.helpkelowna.com/resource/723 ### HelpStartsHere (BC Government) A searchable directory to help you find free and low-cost health and mental health services anywhere in BC. Address: Online service - BC-wide Website: https://helpstartshere.gov.bc.ca Hours: 24/7 online Details: https://www.helpkelowna.com/resource/392 ### MyHEARTSMAP Mental Health Self-assessment Tool Online quiz that helps families, children, and youth figure out what mental health support they might need. After you finish, it suggests the right resources. Address: Online resource Website: https://www.bcchildrens.ca/our-services/mental-health-services/assessment-treatment/myheartsmap-mental-health-self-assessment-tool Hours: 24/7 online Details: https://www.helpkelowna.com/resource/448 ### Prostate Resource Centre Society - Kelowna This organization may have merged with the Kelowna Prostate Cancer Support & Awareness Group (kelownaprostate.com, 250-762-0607), which holds monthly support meetings at Trinity Church (Springfield & Spall). Please call 250-712-2002 or 250-762-0607 to confirm. Address: Phone service - call for support group information Phone: 250-712-2002 Hours: Call for support group information Details: https://www.helpkelowna.com/resource/193 ## Indigenous (22 resources) First Nations and Indigenous services URL: https://www.helpkelowna.com/category/indigenous ### Indigenous Child & Family Development – MCFD Kelowna Supports Indigenous children, youth, and families through child protection, guardianship, mental health, youth justice, and disability-related services. Address: 1340 Ellis St, Kelowna, BC V1Y 9N1 Phone: 250-861-7236 Website: https://www2.gov.bc.ca/gov/content/governments/organizational-structure/ministries-organizations/ministries/children-and-family-development Hours: Monday-Friday 9:00 AM - 12:00 PM, 1:00 PM - 4:00 PM Details: https://www.helpkelowna.com/resource/370 ### Interior Health Indigenous Youth Substance Use Services Substance use assessment, counselling, and connections to services for Indigenous youth, with a focus on cultural safety. Free. Address: 505 Doyle Ave, Kelowna, BC V1Y 6V8 Phone: 250-469-7070 Website: https://www.interiorhealth.ca/health-and-wellness/mental-health-and-substance-use/substance-use Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/750 ### Kelowna Indigenous Justice Centre Free legal help for First Nations, Métis, and Inuit people dealing with criminal or child protection matters. You'll get culturally safe legal services, Gladue reports, diversion programs, and advocacy. Address: 206-275 Lawrence Avenue, Kelowna, BC V1Y 6L2 Phone: 236-763-6881 Website: https://bcfnjc.com/services/kelowna-indigenous-justice-centre Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/223 ### Ki-Low-Na Friendship Society Cultural programs, housing support, and services for Indigenous people in Kelowna. If you need help finding housing, ask for the Indigenous Homelessness Outreach team when you call. Address: 442 Leon Ave, Kelowna, BC V1Y 6J3 Phone: 250-763-4905 Website: https://kfs.bc.ca/ Hours: Mon-Thu 8:30 AM - 4:30 PM; Fri 9:00 AM - 12:00 PM Details: https://www.helpkelowna.com/resource/48 ### Mamas for Mamas – Indigenous Program Free food, clothing, baby items, cultural support, and help connecting to counselling for Indigenous families. Address: Unit 120, 1735 Dolphin Ave, Kelowna, BC V1Y 8A6 Phone: 1-877-535-2432 Website: https://www.mamasformamas.org Hours: By appointment - call for hours Details: https://www.helpkelowna.com/resource/368 ### Okanagan Nation Alliance Advocacy, cultural programs, and services for Syilx Okanagan people. Address: #101, 3535 Old Okanagan Hwy, Westbank, BC V4T 3L7 Phone: 250-707-0095 Website: https://syilx.org Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/49 ### Westbank First Nation Health and Wellness Health and wellness programs for WFN members and families, including counselling. Focused on physical, mental, emotional, and spiritual well-being and healing. Address: WFN Health and Wellness Building 1900 Quail Lane, Westbank, BC Phone: 250-769-4999 Website: https://www.wfn.ca/community-programs-services/children-families.htm Hours: Monday-Friday 8:30 AM - 4:30 PM (Evenings as required) Details: https://www.helpkelowna.com/resource/462 ### Westbank First Nation Health Services Health programs, mental wellness support, and traditional healing for First Nations members and families. Address: 1900 Quail Lane, Westbank, BC V4T 2H3 Phone: 250-768-0227 Website: https://www.wfn.ca/contact-us.htm Hours: Mon-Fri 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/50 ### Westbank First Nation - Youth Programs Programs for youth aged 12-18 on WFN lands, including counselling and cultural and traditional learning. All youth living on WFN lands are welcome to join. Address: Youth Centre 1880 Quail Lane, Westbank, BC Phone: 250-768-4838 Website: https://www.wfn.ca/programs-services/youth.htm Hours: Monday-Friday 4:00 PM - 9:00 PM, Saturday 12:00 PM - 5:00 PM Details: https://www.helpkelowna.com/resource/454 ### ASK Wellness – Indigenous Youth Outreach Culturally informed outreach and harm reduction support for Indigenous youth affected by substance use. Free. Address: Kelowna (outreach-based) Phone: 250-763-4566 Website: https://askwellness.ca/ Hours: Hours vary by program Details: https://www.helpkelowna.com/resource/752 ### First Nations Health Authority (FNHA) Youth Wellness & Substance Use Wellness, land-based healing, and substance use programs for Indigenous youth through FNHA. Free. Address: Okanagan Region Phone: 1-866-913-0033 Website: https://www.fnha.ca Hours: Program schedules vary Details: https://www.helpkelowna.com/resource/751 ### First Nations Health Authority – Mental Health & Wellness Culturally safe mental health, emotional wellness, and substance use support for First Nations people in BC. Includes counselling coverage, crisis support, and connections to other services. Address: BC-wide services - contact for Kelowna area support Phone: 1-855-550-5454 Website: https://www.fnha.ca Hours: Monday-Friday 8:30 AM - 4:30 PM (varies by service - call for details) Details: https://www.helpkelowna.com/resource/369 ### First Nations Virtual Doctor of the Day Free virtual doctor visits and mental health referrals for First Nations people in BC who don't have a family doctor. Your family members can use this too. Address: Phone service - BC-wide Phone: 1-855-344-3800 Website: https://www.fnha.ca/virtualdoctor Hours: Daily 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/362 ### Hope for Wellness Helpline Free 24/7 mental health and crisis support for Indigenous people across Canada, by phone or online chat. Available in English and French at all times. Cree, Ojibway, and Inuktitut available by request at scheduled times. Address: Phone service - available anywhere in Canada Phone: 1-855-242-3310 Website: https://www.hopeforwellness.ca Hours: 24/7 Details: https://www.helpkelowna.com/resource/364 ### Ki-Low-Na Friendship Society - Elder Services Support, cultural activities, and community events for Indigenous Elders. A place for Elders to connect, share their knowledge, and get help when they need it. Address: 442 Leon Ave, Kelowna, BC V1Y 6J3 Phone: 250-763-4905 Website: https://kfs.bc.ca/programs-services/elders/ Details: https://www.helpkelowna.com/resource/228 ### Ki-Low-Na Friendship Society - Tax Advocate Service Free tax preparation and filing help for Indigenous individuals and families, including help with Disability Tax Credit applications and related benefits. Address: 442 Leon Ave, Kelowna, BC V1Y 6J3 Phone: 250-763-4905 ext 215 Website: https://kfs.bc.ca/programs-services/disability-tax-aid/ Details: https://www.helpkelowna.com/resource/226 ### KUU-US Crisis Line Society Free, confidential 24/7 crisis support for Indigenous people across BC. Culturally safe help for First Nations, Metis, and Inuit communities. Address: Phone service - available anywhere Phone: 1-800-588-8717 Website: https://kuu-uscrisisline.com Hours: 24/7 Details: https://www.helpkelowna.com/resource/122 ### Metis Community Services Society of BC Wrap-around support for families, with a focus on Aboriginal and Métis communities. Programs include infant development, child development support, family preservation, the ROOTS program, and trauma therapy. Address: 147 Park Road, Kelowna, BC Phone: 250-868-0351 Website: https://mcsbc.org Details: https://www.helpkelowna.com/resource/225 ### Métis Crisis Line (Métis Nation BC) Crisis and emotional support line for Metis people in BC. Culturally appropriate help when you need someone to talk to. Address: Phone service - BC-wide Phone: 1-833-638-4722 Website: https://www.mnbc.ca Hours: 24/7 Details: https://www.helpkelowna.com/resource/366 ### Jordan's Principle Makes sure all First Nations children in Canada can get the products, services, and supports they need, when they need them. Covers a wide range of health, social, and educational needs, including supports for Two-Spirit and LGBTQQIA children and youth and those with disabilities. Address: Canada-wide - contact call centre Phone: 1-855-572-4453 Hours: BC: Monday-Friday 8:00 AM - 4:00 PM. Call centre open 24/7 Details: https://www.helpkelowna.com/resource/445 ### Kelowna Métis Association Community hub for Métis people in Kelowna. Connects you to Métis-specific programs for health, housing, and family supports. Hosts cultural events and gatherings. Part of Métis Nation British Columbia (MNBC). Address: P.O. Box 21002, Kelowna, BC V1Y 9N8 Phone: 250-868-0351 Website: https://www.macobc.com Details: https://www.helpkelowna.com/resource/860 ### Okanagan Aboriginal Health and Wellness Centre – Youth Substance Use Culturally grounded substance use counselling, healing supports, and connections to services for Indigenous youth. Free. Address: Kelowna (multiple sites) Phone: 250-868-5884 Hours: Hours vary by program Details: https://www.helpkelowna.com/resource/749 ## Home Care (10 resources) In-home support and care services URL: https://www.helpkelowna.com/category/home-care ### BrainTrust Canada Community rehabilitation for adults with acquired brain injury. Services include rehab programs, counselling, life skills support, peer groups, and caregiver help. Also offers youth concussion counselling and community education. Address: #100-215 Lawrence Ave, Kelowna, BC V1Y 6L2 Phone: 250-762-3233 Website: https://braintrustcanada.com/ Hours: Mon-Fri 8:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/832 ### Canadian Red Cross HELP – Kelowna Free lending of medical equipment like wheelchairs, walkers, crutches, canes, bath seats, commodes, and bed handles for people recovering at home. Hospital beds and patient lifts available with a therapist referral. Address: 124 Adams Rd, Kelowna, BC V1X 7R9 Phone: 250-491-8443 Website: https://www.redcross.ca/in-your-community/british-columbia-and-yukon/health-equipment-loans Hours: Mon-Fri 9:00 AM - 1:00 PM Details: https://www.helpkelowna.com/resource/831 ### Hospital Discharge Transition Support – Interior Health Short-term help after you leave the hospital to make sure you get the right follow-up care at home. Free. Address: Kelowna General Hospital, 2268 Pandosy St, Kelowna, BC V1Y 1T2 Phone: 250-862-4000 Website: https://www.interiorhealth.ca/health-and-wellness/home-and-community-care Hours: 24/7 hospital coordination Details: https://www.helpkelowna.com/resource/767 ### Interior Health Home & Community Care Free home-based nursing, rehab, chronic disease care, and end-of-life care for adults and seniors in the Kelowna area. Address: 505 Doyle Ave, Kelowna, BC V1Y 6V8 Phone: 1-800-707-8550 Website: https://www.interiorhealth.ca/health-and-wellness/home-and-community-care Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/724 ### Interior Health Home Support Free home care services if you're eligible through Interior Health, including personal care, meals, and housekeeping help. Address: Kelowna & West Kelowna, BC Phone: 1-800-707-8550 Website: https://www.interiorhealth.ca/services/home-support Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/100 ### Westside Health Network - Better at Home Program Low-cost help for seniors with non-medical tasks like light housekeeping, grass cutting, and home repairs so they can keep living at home. Part of the province-wide Better at Home program. Address: 203-879 Anders Road, West Kelowna, BC V1Z 0C8 Phone: 250-768-3305 Website: https://www.westsidehealthnetwork.org/programs/ Hours: Office hours: 8:00 AM - 2:00 PM Details: https://www.helpkelowna.com/resource/142 ### Bayshore Home Health – Kelowna Private in-home health care including personal care, nursing, companionship, dementia care, palliative care, housekeeping, meal prep, wound care, respite, and home infusions. Free initial care assessment. Address: 3001 Tutt St #210, Kelowna, BC V1Y 2H4 Phone: 250-717-7528 Website: https://www.bayshore.ca/locations/bayshore-home-health-kelowna-okanagan-bc/ Hours: Office: Mon-Fri 8:30 AM - 4:30 PM; Care services: 24/7 Details: https://www.helpkelowna.com/resource/829 ### Comfort Keepers – Kelowna Private in-home care for seniors including personal care, companionship, light housekeeping, meal prep, rides to appointments, respite care, and specialized dementia and end-of-life support. Address: Capri Centre Mall, 1835 Gordon Dr #115C, Kelowna, BC V1Y 6B6 Phone: 778-214-2464 Website: https://www.comfortkeepers.ca/kelowna/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/827 ### Just Like Family Home Care – Kelowna Private in-home care with a dedicated caregiver who stays consistent (no rotating staff). Services include companionship, personal care, respite and overnight care, post-hospital recovery, housekeeping, and specialized care for Alzheimer's, ALS, and Parkinson's. Address: 1100-1631 Dickson Ave, Kelowna, BC V1Y 0B5 Phone: 250-215-2477 Website: https://justlikefamily.ca/kelowna/ Hours: 24/7 Details: https://www.helpkelowna.com/resource/828 ### Nurse Next Door – Kelowna Private in-home care for seniors and adults including personal care, companionship, meal prep, medication management, dementia care, nursing, respite, and end-of-life support. No long-term contract required. Address: 223-1889 Springfield Rd, Kelowna, BC V1Y 5V5 Phone: 250-762-0016 Website: https://www.nursenextdoor.com/location/kelowna-bc Hours: 24/7 Details: https://www.helpkelowna.com/resource/826 ## Caregiver Support (4 resources) Support and resources for caregivers URL: https://www.helpkelowna.com/category/caregiver-support ### Interior Health Caregiver Support Program Free education, guidance, and support for unpaid caregivers who are feeling stressed or burned out. Address: 505 Doyle Ave, Kelowna, BC V1Y 6V8 Phone: 250-469-7070 Website: https://www.interiorhealth.ca/services/caregiver-support Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/757 ### Pathways Abilities Society – Respite & Day Programs Day programs and respite support for adults with diverse abilities. Provides structured activities and gives caregivers a break. Address: 123 Franklyn Road, Kelowna, BC V1X 6A9 Phone: 250-763-4837 Website: https://pathwayskelowna.ca Hours: Office hours: Monday-Friday 8:00 AM - 4:00 PM; Activity Service: Monday-Friday 8:30 AM - 3:30 PM Details: https://www.helpkelowna.com/resource/399 ### BC Schizophrenia Society Education, family support groups, and resources for people and families dealing with schizophrenia and other serious mental illness. BC-wide with support groups in the Kelowna area. Address: 1100-1200 West 73rd Ave, Vancouver, BC V6P 6G5 (Provincial Office - contact for Kelowna area support) Phone: 1-888-888-0029 Website: https://www.bcss.org Hours: Monday-Friday 8:30 AM - 4:30 PM (call to confirm) Details: https://www.helpkelowna.com/resource/367 ### Family Caregivers of BC – Caregiver Support Line Free phone line for unpaid family and friend caregivers. Get one-on-one support, help navigating the healthcare system, and connections to local programs and coaching. Monday to Friday, 8:30 AM - 4:00 PM. Calls returned within one business day. Address: Phone service - BC-wide Phone: 1-877-520-3267 Website: https://www.familycaregiversbc.ca Hours: Monday-Friday 8:30 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/365 ## LGBTQ2S+ (14 resources) Support, community, and resources for 2SLGBTQ+ people in Kelowna URL: https://www.helpkelowna.com/category/lgbtq2s ### CMHA Kelowna – Pride-Affirming Youth Programs Free or low-cost counselling and recovery support for 2SLGBTQIA+ youth. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/mental-health/contact Hours: Program schedules vary Details: https://www.helpkelowna.com/resource/755 ### Interior Health Youth Substance Use – 2SLGBTQIA+-Affirming Affirming assessment and counselling for 2SLGBTQIA+ youth with substance use concerns. Free. Address: 505 Doyle Ave, Kelowna, BC V1Y 6V8 Phone: 250-469-7070 Website: https://www.interiorhealth.ca/health-and-wellness/mental-health-and-substance-use/substance-use Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/754 ### Kelowna 50+ Pride Network A welcoming space for 2SLGBTQIA+ folks age 50 and up. Monthly Pride Breakfast gatherings where you can connect with community and talk about housing, healthcare, and advocacy. Address: 1700 Parkinson Way, Kelowna, BC (Parkinson Seniors Centre) Phone: 236-688-0691 Website: https://advocacy-canada.lgbt/kelowna-50-pride-network/ Hours: Monthly breakfast gatherings Details: https://www.helpkelowna.com/resource/887 ### ASK Wellness – 2SLGBTQIA+ Youth Outreach Affirming outreach, harm reduction education, and counselling for 2SLGBTQIA+ youth. Free. Address: Kelowna (outreach-based) Phone: 250-763-4566 Website: https://askwellness.ca/ Hours: Hours vary by program Details: https://www.helpkelowna.com/resource/756 ### HIM - Health Initiative for Men (Interior BC) Health services for gay, bi, queer men and gender diverse people. Free HIV/STI testing, PrEP access, and free HIV self-test kits mailed to you. They can also connect you with local outreach nurses. Address: Mobile outreach - Kelowna, BC Phone: 236-688-4153 Website: https://checkhimout.ca/interior/ Hours: By appointment Details: https://www.helpkelowna.com/resource/890 ### Kelowna Pride Society The largest 2SLGBTQIA+ organization in the BC Interior. They offer support groups, community events, social spaces, education, and host the annual Pride Month celebrations. Address: PO Box 20132 RPO Towne Centre, Kelowna, BC V1Y 9H2 Phone: 250-826-7197 Website: https://www.kelownapride.com Hours: Event-based; Pride Month May-June Details: https://www.helpkelowna.com/resource/885 ### Lesbian Bisexual Questioning Rainbow Women's Group (Thompson Okanagan) Social events and peer support for lesbian, bisexual, and questioning women ages 16+ in the Thompson Okanagan. Address: Phone service - Okanagan Phone: 250-860-4083 Website: https://www.gayokanagan.net/rainbows.htm Hours: Call for event schedule Details: https://www.helpkelowna.com/resource/602 ### Okanagan Pride Society LGBTQ+ resources, events, and community support in the Okanagan. Organizes the annual Gay Pride festival. Address: Kelowna, BC Phone: 250-860-8555 Website: https://www.okanaganpride.com Hours: Call for event schedules Details: https://www.helpkelowna.com/resource/477 ### PFLAG Kelowna - LGBTQ+ Youth & Family Support Free support groups for LGBTQ+ youth and their families. You'll find peer support, resources, and community connections — with meetings for both youth and parents. Address: Kelowna, BC - call for meeting locations Phone: 250-317-2902 Website: https://pflagcanada.ca/chapters/ Hours: Call for meeting schedules Details: https://www.helpkelowna.com/resource/290 ### QCHAT - Peer Support for 2SLGBTQ+ Youth Provincial peer support for 2SLGBTQIA+ youth across BC. Talk to trained queer and trans volunteers by phone (1-855-956-1777) or text (250-800-9036). Open Sat-Wed, 6:00 PM - 9:00 PM. Address: Online chat service - Province-wide Phone: 1-855-956-1777 Website: https://qchat.ca Hours: Varies - check website for current hours Details: https://www.helpkelowna.com/resource/410 ### QMUNITY - LGBTQ2S+ Support Resource centre for the LGBTQ2S+ community in BC. Offers printed resources, education, advocacy, and help finding the right support. Address: Phone/Online service Phone: 1-800-566-1170 Website: https://www.qmunity.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/653 ### This Space Belongs To You Free mental health support for 2SLGBTQIA+ and/or IBPOC youth ages 12-24. Includes one-on-one counselling, group programs, gender-affirming wear, and workshops. Address: 541 Bernard Avenue, Kelowna, BC Website: https://thisspacebelongstoyou.com Hours: Contact for drop-in hours Details: https://www.helpkelowna.com/resource/889 ### Trans Peer Support - Kelowna Free peer-led support for trans, gender diverse, and Two-Spirit people ages 12 and up. Online Zoom meetings Tuesdays 6-7:30 PM and third Thursdays 5:30-8 PM, plus monthly in-person socials. Address: 1380 Ellis Street, Kelowna, BC (Downtown Library for in-person socials) Website: https://central-okanagan.pathwaysbc.ca/programs/634 Hours: Tuesdays 6:00 PM - 7:30 PM (Zoom); Third Thursday 5:30 PM - 8:00 PM (Zoom) Details: https://www.helpkelowna.com/resource/888 ### TransParent Okanagan A registered non-profit run by and for parents and caregivers of trans, gender diverse, and Two-Spirit people in the Okanagan. Monthly facilitated support meetings, family events, and guest speakers. Address: Meeting locations vary - Kelowna, BC Website: https://transparentokanagan.ca Hours: Monthly support meetings Details: https://www.helpkelowna.com/resource/886 ## Crime Reporting (11 resources) Non-emergency police reporting, cybercrime, and anonymous tips URL: https://www.helpkelowna.com/category/crime-reporting ### City of Kelowna Bylaw Services Report bylaw issues in Kelowna like noise, parking, property standards, business licensing, and animal control. Not for emergencies. Address: 1435 Water Street, Kelowna, BC V1Y 1J4 Phone: 250-469-8686 Website: https://www.kelowna.ca/city-services/safety-emergency-services/bylaw-services Hours: Monday to Friday 8am-4pm, after-hours emergency available Details: https://www.helpkelowna.com/resource/789 ### City of West Kelowna Bylaw Services Report bylaw issues in West Kelowna like noise, parking, property maintenance, animal control, and business licensing. Address: 2760 Cameron Road, West Kelowna, BC V1Z 2T6 Phone: 778-797-8810 Website: https://www.westkelownacity.ca/en/city-services/bylaw-services.aspx Hours: Monday to Friday 8am-4pm Details: https://www.helpkelowna.com/resource/790 ### RCMP Rutland Community Policing Office Non-emergency community policing office in Rutland. Address: 115 McIntosh Rd, Kelowna, BC V1X 2C5 Phone: 250-765-6355 Website: https://www.kelowna.ca/city-services/safety-emergency-services/crime-prevention-rcmp/local-rcmp-contact-information Hours: Mon-Fri 9:00 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/683 ### BC SPCA - Report Animal Cruelty If you see an animal being abused or neglected, report it here. BC SPCA special constables investigate complaints and can lay charges under the Prevention of Cruelty to Animals Act. Address: BC-wide service Phone: 1-855-622-7722 Website: https://spca.bc.ca/report-cruelty/ Hours: Monday to Friday 9am-5pm, emergency line 24/7 Details: https://www.helpkelowna.com/resource/785 ### Canadian Anti-Fraud Centre Report fraud, scams, identity theft, or cybercrime here. They also give advice on how to protect yourself. Report online or by phone. Address: Canada-wide service Phone: 1-888-495-8501 Website: https://www.antifraudcentre-centreantifraude.ca Hours: Monday to Friday 8am-6pm EST Details: https://www.helpkelowna.com/resource/781 ### Canadian Human Trafficking Hotline Confidential help for victims and survivors of human trafficking. Call to get help, report a tip, or ask about services. Available 24/7 in multiple languages. Address: Canada-wide service Phone: 1-833-900-1010 Website: https://www.canadianhumantraffickinghotline.ca Hours: 24/7 Details: https://www.helpkelowna.com/resource/788 ### Central Okanagan Crime Stoppers Report crime anonymously. You never have to give your name and you may get a cash reward. Submit tips online, by phone, or through the P3 Tips app. Address: Kelowna, BC Phone: 1-800-222-8477 Website: https://www.rdco.com/en/living-here/crimestoppers.aspx Hours: 24/7 Details: https://www.helpkelowna.com/resource/780 ### Report All Poachers and Polluters (RAPP) Report poaching, illegal hunting or fishing, pollution, or environmental violations. You can report anonymously. Conservation officers will investigate. Address: BC-wide service Phone: 1-877-952-7277 Website: https://www2.gov.bc.ca/gov/content/environment/natural-resource-stewardship/natural-resource-law-enforcement/report-a-violation Hours: 24/7 Details: https://www.helpkelowna.com/resource/786 ### Cybertip.ca - Online Child Exploitation Reporting Canada's national tipline for reporting online child sexual exploitation, including child pornography, online luring, and child trafficking. Address: Canada-wide service Website: https://www.cybertip.ca Hours: 24/7 online Details: https://www.helpkelowna.com/resource/783 ### RCMP Online Crime Reporting (BC) Report non-emergency crimes online — things like theft, mischief, hit and run, and lost property. For emergencies, always call 911. Address: BC-wide service Website: https://ocre-sielc.rcmp-grc.gc.ca/bc Hours: 24/7 online Details: https://www.helpkelowna.com/resource/782 ### Report Hate Crime or Incident (BC) Report hate crimes or hate incidents in BC. You can report anonymously online or contact your local police. Address: BC-wide service Website: https://www.gov.bc.ca/reporthate Hours: 24/7 online Details: https://www.helpkelowna.com/resource/784 ## Crisis (19 resources) Immediate emergency help URL: https://www.helpkelowna.com/category/crisis ### Central Okanagan Elizabeth Fry Society - Abuse Survivors Support Services Support for survivors of partner violence, sexual assault, and child abuse in the Central Okanagan. Help includes: court support, safety planning, crisis response, and trauma counselling for adults, youth, and children. Also has an Indigenous Support Worker and peer support groups. First appointment is free. Counselling for adult survivors of sexual abuse is pay-what-you-can. No one is turned away for inability to pay. Address: 649 Leon Avenue, Kelowna, BC V1Y 9S3 Phone: 250-763-4613 Website: https://www.efryokanagan.com Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/441 ### Central Okanagan RCMP Victim Services - Regional District of Central Okanagan Free emotional support for victims of crime or tragedy, whether or not you reported it to police. Help includes information about your rights, court support, Crime Victim Assistance Program applications, safety planning, and connecting you to other services. You can contact them directly. Address: 350 Doyle Avenue, Kelowna, BC V1Y 6V7 Phone: 250-470-6242 Website: https://www.rdco.com/living-here/protective-services/victim-services/ Hours: Mon-Fri 8:00 AM - 5:30 PM (calls answered 24/7) Details: https://www.helpkelowna.com/resource/69 ### Interior Health Crisis Response Team (Kelowna) If you or someone near you is in a mental health or substance use crisis, call the Interior Crisis Line at 1-888-353-2273 (24/7). They can send a local mobile team to you in person. For non-crisis mental health intake, call 310-MHSU (6478). Address: 505 Doyle Avenue, Kelowna, BC V1Y 0C5 Phone: 1-888-353-2273 Website: https://www.interiorhealth.ca/locations/kelowna-mental-health-substance-use Hours: 24/7 by phone/text; in-person and local teams during operational hours Details: https://www.helpkelowna.com/resource/276 ### Mamas for Mamas - Crisis Support Immediate support for families facing abuse and violence. Includes resources, connections to help, and no-contact hamper delivery. Address: Unit 120, 1735 Dolphin Avenue, Kelowna, BC V1Y 8A6 Phone: 877-535-2432 Website: https://www.mamasformamas.org Hours: Call for support - after hours appointments available Details: https://www.helpkelowna.com/resource/269 ### 9-8-8: Suicide Crisis Helpline Call or text 9-8-8 if you or someone you know is struggling with thoughts of suicide or is having a hard time coping. A trained person will listen, help, and point you to more support. Address: Phone service - available anywhere Phone: 988 Website: https://988.ca Hours: 24/7 Details: https://www.helpkelowna.com/resource/108 ### BC Crisis Line Network (1-800-784-2433 / 310-6789) Free, confidential 24/7 crisis and suicide prevention support for anyone in BC. Call 1-800-784-2433 (1-800-SUICIDE) or 310-6789 (no area code needed). Trained responders will listen, help you stay safe, and connect you to local help. Address: Phone service available anywhere Phone: 310-6789 Website: https://www.crisislines.bc.ca/interior Hours: 24/7 Details: https://www.helpkelowna.com/resource/70 ### BC Drug and Poison Information Centre Call 24/7 if someone has been exposed to a poison, medication, or harmful chemical. They will tell you what to do and whether you need to go to the hospital. Address: Phone service - BC-wide Phone: 1-800-567-8911 Website: https://www.dpic.org Hours: 24/7 Details: https://www.helpkelowna.com/resource/806 ### Black Youth Helpline Helpline for all youth, with a focus on Black youth. Get culturally appropriate support for yourself, your family, or school-related concerns. French and other languages available on request. Phone: 416-285-9944 or toll-free 1-833-294-8650. Address: Phone service - Province-wide Phone: 416-285-9944 Website: https://blackyouth.ca Hours: 9:00 AM - 10:00 PM Details: https://www.helpkelowna.com/resource/402 ### CRCL Kelowna - Crisis Response, Community-Led Community-led mobile crisis team for mental health and substance use emergencies. Trained responders with lived experience come to you and help with de-escalation, safety planning, and connecting to services. Voluntary and consent-based — no police unless there's an immediate safety risk. Someone can call on your behalf. For medical emergencies or active suicide attempts, call 911. Address: Mobile service - Kelowna, BC Phone: 778-940-2560 Website: https://crcl.ca/ Hours: 11:00 AM - 8:30 PM, 7 days a week Details: https://www.helpkelowna.com/resource/901 ### Interior Crisis Line Network - KCR Free, confidential 24/7 crisis and suicide prevention support for the BC Interior. Call anytime to talk with a trained volunteer who will listen, help you stay safe, and connect you with local help. Address: Phone service - available anywhere Phone: 1-888-353-2273 Website: https://kcr.ca/family-services/suicide-crisis-hotline-en/ Hours: 24/7 Details: https://www.helpkelowna.com/resource/7 ### Missing and Murdered Indigenous Women and Girls Crisis Line Free 24/7 crisis line for anyone affected by missing and murdered Indigenous women, girls, and 2SLGBTQQIA+ people. Also connects you to long-term mental health support, cultural services, and Elder visits. Address: Phone service - Canada-wide Phone: 1-844-413-6649 Website: https://www.rcaanc-cirnac.gc.ca/eng/1590523702000/1757436656642 Hours: 24/7 Details: https://www.helpkelowna.com/resource/809 ### Missing Children Society of Canada If your child is missing, this national organization helps bring them home safely. They provide families with resources, knowledge, and support throughout the search. All programs are free. Download the MCSC rescu app for alerts. Address: Phone service - Canada-wide Phone: 403-291-0705 Website: https://www.mcsc.ca Hours: Contact for hours Details: https://www.helpkelowna.com/resource/808 ### National Indian Residential School Crisis Line Free 24-hour crisis support for former Indian Residential School students and their families. Address: Phone service - available anywhere Phone: 1-866-925-4419 Website: https://www.irsss.ca Hours: 24/7 Details: https://www.helpkelowna.com/resource/117 ### NORS - National Overdose Response Service If you use drugs and want someone on the line while you do, NORS is available 24/7 across Canada. Confidential, non-judgmental virtual overdose prevention support. Address: Phone service - Canada-wide Phone: 1-888-688-6677 Website: https://nors.ca Hours: 24/7 Details: https://www.helpkelowna.com/resource/28 ### Salal Sexual Violence Support Centre Free 24/7 crisis line for survivors of sexual violence across BC, including sexual assault, childhood sexual abuse, harassment, and exploitation. For women, transgender, nonbinary, Two-Spirit, and gender diverse people aged 13+. Toll-free: 1-877-392-7583. Address: Phone service - BC-wide Phone: 1-877-392-7583 Website: https://www.salalsvsc.ca Hours: 24/7 Details: https://www.helpkelowna.com/resource/903 ### Telecare Crisis & Caring Line - Christian-Based Crisis or Emotional Support Free, confidential Christian-based crisis and emotional support. Phone available daily 9 AM - 9 PM. Live Chat: Fridays and Saturdays 5:00 PM - 11:00 PM. Address: Phone service - Province-wide Phone: 1-888-852-9099 Website: https://telecarebc.com Hours: Daily 9:00 AM - 9:00 PM (NOT 24/7). Live Chat: Fridays & Saturdays 5:00 PM - 11:00 PM Details: https://www.helpkelowna.com/resource/411 ### Trans Lifeline Crisis hotline run by and for trans people. Emotional and financial support from trans volunteers. Hours reduced since January 2024 — Mon-Fri 10AM-6PM Pacific only. For after-hours crisis support, call 988 or 1-800-784-2433. Address: Canada-wide service Phone: 1-877-330-6366 Website: https://translifeline.org Hours: Monday-Friday 10:00 AM - 6:00 PM PT Details: https://www.helpkelowna.com/resource/795 ### VictimLink BC Free, confidential 24/7 help for victims of crime in BC and Yukon. Immediate crisis support for victims of family violence, sexual violence, and human trafficking. They will listen, give you information, and connect you to local services. Address: Phone service - available anywhere in BC and Yukon Phone: 1-800-563-0808 Website: https://victimlinkbc.ca/ Hours: 24/7 Details: https://www.helpkelowna.com/resource/129 ### Kids Help Phone Crisis Text Line Free 24/7 crisis support by text for young people ages 5-29. Text CONNECT to 686868 to reach a trained volunteer crisis responder. Available across Canada. Address: Canada-wide service (text HOME to 686868) Website: https://www.crisisservicescanada.ca Hours: 24/7 Details: https://www.helpkelowna.com/resource/794 ## Housing & Shelters (50 resources) If you need a place to stay tonight, start with Emergency Shelters. For longer-term options, scroll for housing help. URL: https://www.helpkelowna.com/category/shelters ### Balsam Place - Appaloosa HEARTH Transitional housing run by Connective (formerly John Howard Society) as part of BC Housing HEARTH program. Call BC Housing at 1-800-257-7756 for Kelowna-specific info. Address: 3199 Appaloosa Road, Kelowna, BC Phone: 604-872-5651 Website: https://connective.ca/services/appaloosa/ Hours: 24/7 on-site support Details: https://www.helpkelowna.com/resource/871 ### Bartley Court Shelter - West Kelowna All-gender temporary shelter with 42 spaces for adults 19+ who are homeless or facing housing barriers. Free services include meals, showers, laundry, case planning, and a resource room. Also has a Mat Program with 6 mats nightly (7-9 PM, first come first served). Harm reduction and overdose prevention on site. Secure and bike storage available. Pet-friendly with pet agreement. Wheelchair accessible. 24/7 staff. Register in person Mon-Fri 2:00-4:00 PM at 2515 Bartley Court. Run by Turning Points Collaborative Society. Address: 2500 Bartley Court, West Kelowna, BC V1Z 2M7 Phone: 778-583-4881 Website: https://turningpoints.ngo/continuum-of-care/shelter/ Hours: 24/7 shelter operations; in-person registration Mon-Fri 2:00 PM-4:00 PM Details: https://www.helpkelowna.com/resource/20 ### Bay Ave Community Shelter - Kelowna Gospel Mission Co-ed emergency shelter with about 65 individual sleeping pods at 858 Ellis Street. Meals, showers, laundry, security, and help connecting to health services. 24/7 staff. Run by Kelowna Gospel Mission with BC Housing. Not wheelchair accessible — guests must be able to walk stairs. Intake hours: 8:00 AM - 8:00 PM. Address: 858 Ellis Street, Kelowna, BC Phone: 236-420-0899 Website: https://kelownagospelmission.ca/services/ Hours: 24/7 Details: https://www.helpkelowna.com/resource/71 ### Bridges to New Life Society Post-release support for people leaving jail or prison. Includes transition beds, mentoring, help finding housing, work, and food, plus the Overcomers 12-step program. Address: 1197 Sutherland Avenue, Kelowna, BC V1Y 5Y2 Phone: 250-448-6975 Website: https://bridgestnl.org/ Hours: Thursday drop-in 12:15 PM - 4:15 PM Details: https://www.helpkelowna.com/resource/874 ### Cardington Apartments 30 studio apartments with on-site support for adults 19+ who are homeless or at risk of homelessness and dealing with mental health or addiction. Run by John Howard Society. Rent is based on your income. Address: 1436 St. Paul Street, Kelowna, BC Phone: 250-763-1331 Website: https://johnhowardbc.ca/okanagan-kootenay/services/cardington-apartments/ Hours: 24/7 on-site support Details: https://www.helpkelowna.com/resource/872 ### Central Okanagan Co-Operative Affordable co-op housing in West Kelowna with 34 units for adults 55 and older. Residents share ownership and responsibilities. Contact them to ask about availability and membership. Address: 2421 Last Rd., West Kelowna, BC Phone: 250-768-3060 Website: https://cochawestkelowna.org Hours: Call for availability Details: https://www.helpkelowna.com/resource/643 ### Central Okanagan Rent Bank Interest-free loans if you're a renter facing a short-term financial crisis, including the risk of eviction or utility disconnection. Serves Kelowna, West Kelowna, Lake Country, and Peachland. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/programs-supports/central-okanagan-rent-bank Hours: Mon-Fri 9:00 AM-4:00 PM Details: https://www.helpkelowna.com/resource/629 ### CMHA Kelowna - Housing Services Help with housing costs including rent top-ups, utility bills, and finding a place to live. Can also connect you to the rent bank and speak up on your behalf with landlords. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/programs-supports/housing Hours: Monday-Friday 9:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/231 ### Cornerstone Shelter Low-barrier emergency shelter open 24/7 for anyone, including couples and people with pets. Run by John Howard Society. About 80 beds. New arrivals go through a simple intake, then have a bed for as long as they stay — no set wake-up time. Three meals a day. Storage, health and wellness services, overdose prevention, and staff on site at all times. Address: 425 Leon Avenue, Kelowna, BC Phone: 250-317-6678 Website: https://johnhowardbc.ca/okanagan-kootenay/services/cornerstone/ Hours: 24/7 Details: https://www.helpkelowna.com/resource/10 ### Ellis Place 40 units of supportive housing for people 19+ who are homeless or at risk, including those with addiction and mental health challenges. Run by CMHA Kelowna. Staff on site 24/7. Address: 1055 Ellis Street, Kelowna, BC V1Y 1Z3 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/programs-supports/cmha-kelowna-housing Hours: Office 9 AM - 4 PM Mon-Fri; 24/7 on-site Details: https://www.helpkelowna.com/resource/880 ### Ethel Street - NOW Canada Affordable and supportive housing for women, with and without children, who have a proven financial need. Address: 1720 Ethel St, Kelowna, BC V1Y 2Y7 Phone: 250-763-3876 Website: https://www.nowcanada.ca Hours: Call for availability Details: https://www.helpkelowna.com/resource/515 ### Family Den - Ki-Low-Na Friendship Society Short-term transitional housing for Aboriginal families in crisis who are involved with or at risk of involvement with the Ministry of Children and Family Development. One-on-one support from staff in a culturally safe home setting. Address: 442 Leon Ave, Kelowna, BC V1Y 6J3 Phone: 250-763-4905 Website: https://kfs.bc.ca/ Hours: Call for availability Details: https://www.helpkelowna.com/resource/516 ### Gordon Place 44 units of supportive housing for people 19+ who are homeless or at risk, with a focus on addiction and mental health. Run by CMHA Kelowna. Two meals a day, counselling, and life skills support. Address: 1788 Gordon Street, Kelowna, BC V1Y 3H2 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/programs-supports/cmha-kelowna-housing Hours: Office 9 AM - 4 PM Mon-Fri; 24/7 on-site Details: https://www.helpkelowna.com/resource/882 ### Harvey House - John Howard Society Two transitional housing programs: 1033 Harvey (10 shared units for men 18+, including those re-entering from federal custody) and 1043 Harvey (9-bed supportive home for men under forensic psychiatric supervision). Abstinence-based. Address: 1033 Harvey Avenue, Kelowna, BC V1Y 6E4 Phone: 250-717-0702 Website: https://johnhowardbc.ca/okanagan-kootenay/services/1033-harvey-house/ Hours: On-site staffing Details: https://www.helpkelowna.com/resource/873 ### Heath House 44 units of permanent supportive housing for people 19+ who are homeless or at risk. Run by CMHA Kelowna. Two meals a day, counselling, and recovery support. Rent is based on your income. Pet-friendly. Address: 2639 Highway 97, Kelowna, BC V1X 4J6 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/programs-supports/cmha-kelowna-housing Hours: Office 9 AM - 4 PM Mon-Fri; 24/7 on-site Details: https://www.helpkelowna.com/resource/881 ### Kelowna's Gospel Mission (KGM) Shelter Emergency shelter for men 19+, no pets. Includes shelter beds at The Leon and free meals served daily. Address: 251 Leon Avenue, Kelowna, BC V1Y 9T9 Phone: 250-862-3733 Website: https://kelownagospelmission.ca/services/ Hours: 24/7 for shelter services. Meals: Daily 7:00 AM, 12:00 PM, 5:00 PM Details: https://www.helpkelowna.com/resource/12 ### Mamas for Mamas - Housing Support Help for moms and families facing homelessness. Works with you to figure out what you need and connects you with safe housing and basic needs. Address: Unit 120, 1735 Dolphin Avenue, Kelowna, BC V1Y 8A6 Phone: 877-535-2432 Website: https://www.mamasformamas.org Hours: Call for support Details: https://www.helpkelowna.com/resource/268 ### McCurdy Place 49 units of supportive housing run by CMHA Kelowna. One floor is for young adults 17-24. Recovery-focused with mental health specialists and recreation programs. Address: 130 McCurdy Road, Kelowna, BC Phone: 250-861-3644 Website: https://www.cmhakelowna.com/programs-supports/cmha-kelowna-housing Hours: Office 9 AM - 4 PM Mon-Fri; 24/7 on-site Details: https://www.helpkelowna.com/resource/879 ### Metro Central - Shelter Hub If you are homeless or about to be evicted, this team helps find you alternatives to shelter — or places you in the best-fit shelter based on your situation. Run by Turning Points with NOW Canada, CMHA Kelowna, Metro Community, and BC Housing Outreach. Kelowna: 250-826-5544. Westside: 250-258-2328. Address: 1262 St. Paul Street, Kelowna, BC V1Y 2C9 Phone: 250-826-5544 Website: https://metrocommunity.ca Hours: Monday-Friday 9:00 AM - 3:00 PM at Metro Community, 1262 St. Paul Street Details: https://www.helpkelowna.com/resource/105 ### Momentum Community - Kelowna Gospel Mission Transitional housing for men 19+ who want to work toward independent living after homelessness. Life skills training through case workers and community partners. Call for intake info. Address: 251 Leon Ave, Kelowna, BC V1Y 9T9 Phone: 250-763-3737 Website: https://kelownagospelmission.ca/services/ Hours: 24/7 - Call for intake and eligibility information Details: https://www.helpkelowna.com/resource/73 ### New Gate Apartments 49 self-contained studio units of supportive housing for adults 19+ at risk of homelessness. Operated by John Howard Society. Rent is based on your income. Address: 189 Rutland Road North, Kelowna, BC Phone: 778-753-6035 Website: https://johnhowardbc.ca/okanagan-kootenay/services/new-gate-apartments/ Hours: 24/7 on-site support Details: https://www.helpkelowna.com/resource/878 ### NOW Canada Women's Shelter Safe place for women and children fleeing domestic violence. Confidential location. 24/7 crisis/shelter line: 250-763-2262. Office: 250-763-3876 (Mon-Thu 8:30-4:30, Fri 8:30-3:30). They help with emergency shelter, safety planning, counselling, children's programs, and community outreach. Address: 2970 Tutt Street, Kelowna, BC V1Y 8Z5 Phone: 250-763-3876 Website: https://www.nowcanada.ca Hours: Mon-Thu 8:30 AM - 5:00 PM; Fri 8:30 AM - 3:30 PM Details: https://www.helpkelowna.com/resource/11 ### Richter Street Shelter All-gender shelter for adults 19+ who are homeless or in housing crisis. Up to 48 beds plus 3 emergency mats in extreme weather. Register in person at 10 AM, 4 PM, or 9 PM (first come, first served). Free meals, showers, laundry, case planning, harm reduction, and a resource room. Couples accepted (separate pods). Pet-friendly. 24/7 staff. Run by Turning Points Collaborative Society. Address: 1083 Richter Street, Kelowna, BC Phone: 778-212-1401 Website: https://turningpoints.ngo/continuum-of-care/shelter/ Hours: 24/7 Details: https://www.helpkelowna.com/resource/645 ### Rosemead Apartments 23 low-cost one-bedroom apartments for people with mental health challenges on limited incomes who can live independently. Operated by CMHA Kelowna since 1999. Address: 540 Rosemead Avenue, Kelowna, BC V1Y 5Z8 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/programs-supports/housing Hours: Office Mon-Fri 9 AM - 4 PM Details: https://www.helpkelowna.com/resource/884 ### Society of Hope - Housing for Seniors Women and Women with Children Runs 640 rental homes across 15 sites in Peachland, Westbank, Kelowna, and Lake Country for seniors, families, women, and women with children. Many units are subsidized. Address: 101-2055 Benvoulin Court, Kelowna, BC V1W 2C7 Phone: 778-478-7977 Website: https://societyofhope.org Hours: Call for availability Details: https://www.helpkelowna.com/resource/644 ### The Leon Shelter - Kelowna Gospel Mission 60 emergency beds for men at 251 Leon Ave. Access to showers, laundry, hygiene supplies, hot lunch and dinner. Focused on supporting those maintaining sobriety while in shelter. Open 24/7. Part of Kelowna Gospel Mission. Address: 251 Leon Avenue, Kelowna, BC V1Y 9T9 Phone: 250-763-3737 Website: https://kelownagospelmission.ca/services/ Hours: 24/7 Details: https://www.helpkelowna.com/resource/31 ### Trailside Transitional Housing (Turning Points Collaborative Society) 60-unit transitional housing for people who are homeless, with priority for seniors and people with disabilities ready for more independent living. 14 wheelchair-accessible units. Each private unit has a bed, mini-fridge, and storage. Shared washrooms, showers, laundry, dining area, recreation space, and bike storage on site, plus a charging station for mobility scooters. 24/7 staff. Meals, care plans, life skills training, and connections to community services included. Referral required. Address: 2740 Highway 97 North, Kelowna, BC Phone: 250-826-5544 Website: https://turningpoints.ngo Hours: 24/7 on-site staffing. Referral only — contact Turning Points Shelter Hub at 250-826-5544. Details: https://www.helpkelowna.com/resource/849 ### Willowbridge 40 studio apartments with supportive housing for people who are homeless or at risk. Run by CMHA Kelowna. Includes counselling, addiction recovery support, and life skills training. Address: 330 Boyce Crescent, Kelowna, BC Phone: 778-478-0244 Website: https://www.cmhakelowna.com/programs-supports/cmha-kelowna-housing Hours: 24/7 on-site staffing Details: https://www.helpkelowna.com/resource/883 ### Adult Integrated Mental Health Service Society (AIMHSS) Affordable, supportive housing for people with mental health and/or addiction challenges. To get in, a referral must be submitted — contact AIMHSS or Karis Support Society for Davies and Fuller House, or Sue Hawrelak at AIMHSS for GAP. Address: 101-1455 Ellis St, Kelowna, BC V1Y 6S5 Phone: 250-868-2115 Hours: Call for hours Details: https://www.helpkelowna.com/resource/614 ### Alexandra Gardner Women & Children Safe Centre (AG House) Emergency shelter for women, youth, and women with children who are homeless or fleeing violence. Run by NOW Canada. 20 emergency beds and 24 transitional studio homes (44 total spaces). People active in addiction are welcome (substance use not allowed on-site). Full kitchen, dining, laundry, and on-site support staff. Address is confidential — call the crisis line to get in: 250-763-2262. Address: Address confidential — call to access services Phone: 250-763-2262 Website: https://www.nowcanada.ca/emergency-shelter Hours: 24/7 Details: https://www.helpkelowna.com/resource/309 ### BC Housing - Housing Assistance Programs SAFER helps seniors with rent costs. RAP helps families with rent costs. Independent Living BC supports seniors and people with disabilities to live on their own. Address: Phone service - Province-wide Phone: 1-800-257-7756 Website: https://www.bchousing.org/housing-assistance Hours: Call for hours Details: https://www.helpkelowna.com/resource/627 ### Homeless Prevention Program (NOW Canada) Outreach and housing support for people about to lose their housing, run by NOW Canada. Help with case management, financial assistance, and connections to housing resources to keep you housed. Address: 2970 Tutt Street, Kelowna, BC Phone: 778-478-8502 Website: https://nowcanada.ca Details: https://www.helpkelowna.com/resource/853 ### Kelowna Women's Shelter Emergency shelter for women and children leaving domestic abuse. 10 beds at a confidential Kelowna location, plus transition housing in West Kelowna. Wheelchair accessible and pet-friendly. 24/7 crisis line: 250-763-1040. Text: 236-970-0704. They help with shelter, safety planning, counselling, children's programs, and outreach. Address: Confidential location, Kelowna, BC Phone: 778-478-7774 Website: https://www.kelownawomensshelter.com Hours: 24/7 Details: https://www.helpkelowna.com/resource/33 ### Ki-Low-Na Friendship Society - Tupa's Lodge A low-barrier transition house for Indigenous mothers and birthing parents going through pregnancy and parenthood. You'll get safe housing, parenting support, and culturally rooted programs. Address: 442 Leon Ave, Kelowna, BC V1Y 6J3 Phone: 250-763-4905 Website: https://kfs.bc.ca/programs-services/tupas-lodge/ Details: https://www.helpkelowna.com/resource/227 ### Medical Priority Housing Navigation – Kelowna Free health-based housing help for people with medical needs or disabilities. Connects you with housing options and support. Address: Kelowna (community-based) Phone: 250-763-4566 Website: https://askwellness.ca/ Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/761 ### Okanagan Métis & Aboriginal Housing Society (OMAHS) Affordable rental apartments in Kelowna for Indigenous people (Métis, First Nations, and Inuit) with low to moderate income. Contact them to get on the waitlist. Address: 107-150 Kneller Road, Kelowna, BC Phone: 250-763-7747 Website: https://omahs.ca Details: https://www.helpkelowna.com/resource/861 ### Out of the Cold – Kelowna Seasonal overnight emergency shelter open during winter months (November to March) for anyone experiencing homelessness. You'll get a warm place to sleep, food, and help connecting to other services. Run by Kelowna Gospel Mission. Address: Kelowna area - seasonal locations vary Phone: 250-762-3910 Website: https://kelownagospelmission.ca/services/ Hours: Seasonal (winter) Details: https://www.helpkelowna.com/resource/361 ### Overnight Sheltering Site (OS4) — Outdoor City-maintained outdoor sheltering space (not an indoor shelter) at Richter Street and the Okanagan Rail Trail. A 24-hour section has 60 assigned spots for people in active case work. A temporary overnight section is open 5 PM-9 AM. On-site: 24/7 security, running water, portable toilets, sharps disposal, storage, and breakfast/dinner from community partners. Address: Intersection of Richter Street and the Okanagan Rail Trail, Kelowna, BC Website: https://www.kelowna.ca/sheltering Hours: 24/7 Details: https://www.helpkelowna.com/resource/648 ### Penny Lane Transition House - Okanagan Boys and Girls Clubs Short-term safe home for homeless or at-risk youth ages 13-18. Life skills support and help making a plan to address their situation. Works with other community resources in the youth's best interests. Address: Phone service - Kelowna Phone: 250-861-5593 Website: https://www.bgco.ca/ Hours: Call for availability Details: https://www.helpkelowna.com/resource/513 ### Samuel Place – Supportive Housing (John Howard Society) Permanent supportive housing for adults who have been homeless and have complex needs. Run by John Howard Society. On-site staff help with life skills, health, and connecting to community services. Address: 280 McIntosh Road, Kelowna, BC Phone: 778-484-9648 Website: https://johnhowardbc.ca/okanagan-kootenay/ Details: https://www.helpkelowna.com/resource/850 ### Stephen Village – Supportive Housing (John Howard Society) Supportive housing run by John Howard Society for adults who have been homeless. Stable housing with on-site support. Address: 2025 Agassiz Road, Kelowna, BC Phone: 236-420-5970 Website: https://johnhowardbc.ca/okanagan-kootenay/ Details: https://www.helpkelowna.com/resource/851 ### STEP Place – Transitional Housing (John Howard Society) 60-unit transitional housing for people who are homeless, part of BC Housing's HEARTH program. Each private unit has a locking door, bed, mini-fridge, and storage. Shared washrooms, laundry, common room, and kitchen. Run by John Howard Society. Twice-daily meals, 24/7 staff, mental health support, skills training, and housing help — goal is 80% of residents in stable housing within 6 months. Referral required. Address: 759 Crowley Ave, Kelowna, BC V1Y 7C2 Phone: 250-763-1331 Website: https://johnhowardbc.ca/okanagan-kootenay/ Details: https://www.helpkelowna.com/resource/848 ### Tenant Resource & Advocacy Centre (TRAC) – BC Free help for renters — whether you need to understand your rights, fight an eviction, or get someone in your corner. Available province-wide via hotline. Address: Phone service - BC-wide Phone: 1-800-665-1185 Website: https://tenants.bc.ca Hours: Monday-Friday 9:00 AM - 5:00 PM (call to confirm) Details: https://www.helpkelowna.com/resource/384 ### Tutt Street Place – Affordable Housing for Women (NOW Canada) Thirty-nine affordable apartments (1-, 2-, and 3-bedroom) for women in financial need, with or without children. Run by NOW Canada. Priority for women who are homeless, fleeing violence, Indigenous, aging out of foster care, or leaving correctional or hospital systems. On-site support, security, laundry, and access to trauma, equine, and yoga therapies. Address: 2970 Tutt Street, Kelowna, BC V1Y 8Z5 Phone: 250-763-3876 Website: https://nowcanada.ca/housing Details: https://www.helpkelowna.com/resource/862 ### Westbank Lions Seniors Housing 40 subsidized independent housing units for seniors with low income in West Kelowna. Address: 3715 Gellatly Rd, West Kelowna, BC V4T 1W8 Phone: 250-768-9590 Hours: Call for availability Details: https://www.helpkelowna.com/resource/642 ### A Way Home Kelowna Youth housing support, case management, and reintegration services for youth experiencing homelessness. Address: Kelowna area - contact for location (confidential for youth safety) Phone: 250-763-7233 Hours: Contact for hours Details: https://www.helpkelowna.com/resource/372 ### Coral Residence – Supportive Housing (Okanagan Mental Health Services) Supportive housing for adults with mental health challenges, run by Okanagan Mental Health Services Society. Stable housing with on-site mental health support. Address: 1367 Bernard Avenue, Kelowna, BC Phone: 250-717-3368 Details: https://www.helpkelowna.com/resource/852 ### KGM Women's Community - Harmony House Temporary housing for women in crisis. Secure, safe, and non-judgmental. Part of Kelowna Gospel Mission's Women's Community. Address: Confidential location, Kelowna, BC Phone: 250-763-3737 Website: https://kelownagospelmission.ca/services/ Details: https://www.helpkelowna.com/resource/74 ### KGM Women's Community - Selah 1 & 2 Affordable independent living for women seeking a sober and supportive environment. Part of Kelowna Gospel Mission's Women's Community. Address: Confidential location, Kelowna, BC Phone: 250-763-3737 Website: https://kelownagospelmission.ca/services/ Details: https://www.helpkelowna.com/resource/75 ### KGM Women's Community - Shiloh Temporary housing for women in crisis. Secure, safe, and non-judgmental. Part of Kelowna Gospel Mission's Women's Community. Address: Confidential location, Kelowna, BC Phone: 250-763-3737 Website: https://kelownagospelmission.ca/services/ Details: https://www.helpkelowna.com/resource/72 ## Medical Clinics (12 resources) Free and low-cost medical care URL: https://www.helpkelowna.com/category/medical-clinics ### Evolve Allied Health - Hillside Medical Clinic Walk-in clinic for non-emergency health concerns. Call ahead for a same-day phone appointment to save yourself a trip. Hours may change based on physician availability. Address: 114-1920 Summit Drive, Kelowna, BC V1V 3E9 Phone: 250-763-6322 Website: https://www.healthlinkbc.ca/find-care/find-health-services/program/walk-clinic-93 Hours: Monday-Friday 8:30 AM - 4:00 PM (call ahead — hours depend on physician availability) Details: https://www.helpkelowna.com/resource/421 ### Glenvalley Medical Centre Family practice clinic with in-person and telephone appointments. Address: 207 - 437 Glenmore Road, Kelowna, BC Phone: 250-860-5811 Website: https://pathwaysmedicalcare.ca/clinic/glenvalley-medical-centre/ Hours: Mon-Fri 8:30 AM - 5:00 PM Details: https://www.helpkelowna.com/resource/545 ### Kelowna Urgent and Primary Care Centre (UPCC) Free walk-in urgent care for non-emergency health issues when you can't wait for a family doctor. No appointment needed. You're seen based on urgency, not first-come first-served. Address: 1141 Harvey Avenue, Kelowna, BC V1Y 6E8 Phone: 250-469-6985 Website: https://www.interiorhealth.ca/locations/kelowna-urgent-and-primary-care-centre Hours: Mon–Sun 9:30 AM–8:30 PM (including statutory holidays) Details: https://www.helpkelowna.com/resource/98 ### KLO Medical Clinic Same-day doctor appointments you book online — no traditional walk-ins. Covers general health, minor ailments, and prescriptions. Free with MSP. Address: 205-616 K.L.O. Rd, Kelowna, BC V1Y 8E7 Phone: 250-791-0411 Website: https://klomedical.ca Hours: Mon-Fri 9:00 AM - 5:00 PM Details: https://www.helpkelowna.com/resource/709 ### Lakeshore Medical Centre Family practice clinic with walk-in care available for patients in the area. Address: 2280 Baron Rd, Kelowna, BC V1X 7W3 Phone: 250-764-8878 Website: https://www.primacy.ca/locations/lakeshore-mc Hours: Mon-Fri 9:00 AM - 4:00 PM; Sat 10:00 AM - 4:00 PM (stat holidays 10:00 AM - 4:00 PM; hours subject to physician availability) Details: https://www.helpkelowna.com/resource/546 ### Orchard Medical Centre Family practice clinic with walk-in care for non-emergency concerns. Hours may change based on physician availability, so call ahead. Stat holidays: 9:00 AM - 1:00 PM. Address: 104-1990 Cooper Road, Kelowna, BC V1Y 8K5 Phone: 250-861-3235 Website: https://pathwaysmedicalcare.ca/clinic/orchard-medical-centre/ Hours: Mon-Wed 8:00 AM - 3:00 PM; Thu 8:00 AM - 3:00 PM (walk-in only); Fri 8:00 AM - 1:00 PM (walk-in only); Sat-Sun Closed. Holiday hours: 9:00 AM - 1:00 PM. Not accepting new family practice patients. Details: https://www.helpkelowna.com/resource/542 ### Outreach Urban Health Centre [Interior Health] Walk-in community health centre with primary care, mental health support, substance use services, and harm reduction supplies. For anyone facing homelessness, poverty, or other barriers. No health card required. Address: 1649 Pandosy St, Kelowna, BC V1Y 1P4 Phone: 250-868-2230 Website: https://www.interiorhealth.ca Hours: Monday - Friday: 8:30 AM - 4:30 PM (call for current hours) Details: https://www.helpkelowna.com/resource/17 ### Rutland Urgent and Primary Care Centre (UPCC) Urgent primary care for the Rutland area. Walk in for same-day medical care when you have an urgent health issue that isn't an emergency. Address: 150 Hwy 33 W, Kelowna, BC V1X 2A2 Phone: 250-491-1100 Website: https://www.interiorhealth.ca/locations/rutland-urgent-and-primary-care-centre Hours: Daily 9:30 AM - 8:30 PM Details: https://www.helpkelowna.com/resource/375 ### Towne Centre Medical Clinic Family practice clinic providing ongoing care for attached patients. Address: 18-2475 Dobbin Road, West Kelowna, BC V4T 2E9 Phone: 250-768-8315 Website: https://www.healthlinkbc.ca/clinic/towne-centre-medical-clinic Hours: Monday-Friday 8:00 AM - 6:00 PM; Saturday 9:00 AM - 3:00 PM; Sunday Closed (call to confirm current hours) Details: https://www.helpkelowna.com/resource/550 ### West Kelowna Medical Clinic Primary care clinic with limited walk-in services. They often close early when they hit their patient cap — call ahead before visiting. Also offers same- or next-day virtual and in-person appointments. Address: Unit 105, 2231 Louie Drive, West Kelowna, BC V4T 3K3 Phone: 250-768-6985 Website: https://www.westkelownamedical.com Hours: Monday-Friday 9:00 AM - 3:00 PM (may close early if patient cap reached — call 250-768-6985 before heading over) Details: https://www.helpkelowna.com/resource/679 ### West Kelowna Urgent and Primary Care Centre (UPCC) Free walk-in urgent care for non-emergency health issues when you can't wait for a family doctor. No appointment needed. You can call 250-469-6010 to check for same-day scheduled slots, or just walk in. Address: 2484 Main Street, West Kelowna, BC V4T 1P7 Phone: 250-469-6010 Website: https://www.interiorhealth.ca/locations/west-kelowna-urgent-and-primary-care-centre Hours: Mon–Sun 11:30 AM–8:30 PM (including statutory holidays) Details: https://www.helpkelowna.com/resource/419 ### Lakepoint Medical Clinic Primary care clinic. You need an appointment — no walk-ins accepted. Address: 202-525 Highway 97 South, West Kelowna, BC V1Z 4C9 Phone: 778-755-0700 Hours: Monday-Friday 9:00 AM - 4:00 PM (appointment required, no walk-in on Thursdays, phones off 1-1:30 PM daily) Details: https://www.helpkelowna.com/resource/425 ## Emergency Services (8 resources) Police, fire, and non-emergency contacts URL: https://www.helpkelowna.com/category/emergency-services ### Canadian Red Cross - Kelowna When disaster strikes — wildfire, flood, or other emergencies — the Red Cross provides emergency shelter, food, clothing, and personal support. They also offer first aid training, home support, and community wellness programs year-round. Address: 124 Adams Road, Kelowna, BC V1X 7R2 Phone: 250-491-8443 Website: https://www.redcross.ca/in-your-community/british-columbia/find-a-branch/kelowna-office/ Hours: Monday to Friday 9am-1pm Details: https://www.helpkelowna.com/resource/800 ### Kelowna General Hospital - Emergency Department Open 24 hours for emergencies and trauma. After 8pm, use the main Centennial Building entrance. Address: 2268 Pandosy St, Kelowna, BC V1Y 1T2 Phone: 250-862-4000 Website: https://www.interiorhealth.ca/locations/kelowna-general-hospital Hours: 24/7 Details: https://www.helpkelowna.com/resource/842 ### RCMP Kelowna Police services for Kelowna, Westside, Peachland, Lake Country, and Big White. Community Policing Offices in Mission, Rutland, and Glenmore. Address: 1190 Richter Street, Kelowna, BC V1Y 2K7 Phone: 250-762-3300 Website: https://www.kelowna.ca/police Hours: Mon-Fri 8:00 AM - 5:30 PM (non-emergency admin); Sat-Sun closed Details: https://www.helpkelowna.com/resource/494 ### RCMP West Kelowna Police services for West Kelowna, Peachland, Highway 97C/Okanagan Connector to Sunset Main, rural areas on the east side of Okanagan Lake including Big White, Ellison, and Joe Rich. Three officers are dedicated to First Nations policing. Address: 2390 Dobbin Rd, West Kelowna, BC V4T 2H9 Phone: 250-768-2880 Website: https://www.westkelownacity.ca/en/our-community/police-rcmp.aspx Hours: Mon-Fri 8:00 AM - 4:30 PM (non-emergency admin); Sat-Sun closed Details: https://www.helpkelowna.com/resource/495 ### BC Hydro - Power Emergency Line Call this 24-hour line if you see a downed power line or any electrical emergency. Stay at least 10 metres away from fallen power lines. Report outages here too. Address: Phone service - available across BC Phone: 1-800-224-9376 Website: https://www.bchydro.com/safety-outages.html Hours: 24/7 Details: https://www.helpkelowna.com/resource/844 ### Downtown On-Call - Kelowna Safety patrol and escort service in downtown Kelowna. They can walk with you or respond to emergencies downtown. Hours vary by season — call to check. Address: Downtown Kelowna Phone: 250-470-9058 Hours: Hours vary seasonally — call to confirm. Fall: Mon-Sat 6:00 AM-9:00 PM, Sun 10:00 AM-6:00 PM Details: https://www.helpkelowna.com/resource/315 ### Kelowna Fire Department - Administration Fire Department general inquiries — this is for non-emergency questions only. Address: 2255 Enterprise Way, Kelowna, BC V1Y 8B8 Phone: 250-469-8801 Website: https://www.kelowna.ca/city-services/emergency-services/fire-department Hours: Call for hours Details: https://www.helpkelowna.com/resource/687 ### West Kelowna Fire Rescue - Administration Fire Rescue general inquiries, permits, and inspections — non-emergency only. Address: 2406 Drought Road, West Kelowna, BC V4T 1P6 Phone: 778-797-3200 Website: https://www.westkelownacity.ca/en/our-community/fire-and-rescue.aspx Hours: Call for hours Details: https://www.helpkelowna.com/resource/688 ## Transportation (5 resources) Transit and mobility assistance URL: https://www.helpkelowna.com/category/transportation ### BC Transit - Kelowna Kelowna Regional Transit System serving Kelowna, West Kelowna, and surrounding areas. Check bctransit.com/kelowna for current fares. Use the Umo app for mobile payment and real-time bus tracking. Route 16 Mission service added December 2025. On-demand service now available in some areas. Address: 1494 Hardy Street, Kelowna, BC V1Y 8H2 Phone: 250-860-8160 Website: https://www.bctransit.com/kelowna/contact/ Hours: Customer service: Mon-Fri 8:00 AM - 4:30 PM; Umo customer service 7:00 AM - 7:00 PM (weekdays), 8:00 AM - 4:00 PM (weekends) Details: https://www.helpkelowna.com/resource/55 ### HandyDART Door-to-door transit for people with permanent or temporary disabilities who cannot use regular buses. Also serves seniors. This is a shared-ride, reservation-based service — you need to register through BC Transit. Address: 1494 Hardy St, Kelowna, BC V1Y 8H2 Phone: 250-762-3278 Website: https://www.bctransit.com/kelowna/riderinfo/handydart/ Hours: Mon-Fri 6:00 AM - 6:00 PM; Sat 8:00 AM - 6:00 PM; Sun 8:00 AM - 4:00 PM. No service on statutory holidays. Details: https://www.helpkelowna.com/resource/54 ### Kelowna Community Resources - Transportation Program Volunteer drivers take seniors and people with disabilities to medical appointments and errands. Call to arrange a ride. Address: 620 Leon Avenue, Kelowna, BC V1Y 9T2 Phone: 250-763-8008 Website: https://kcr.ca/ Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/56 ### Westside Health Network - Transportation Services Volunteers drive seniors to and from medical appointments and errands in the West Kelowna area. Suggested donation: $30 round-trip to Kelowna, $20 within West Kelowna. Address: 203-879 Anders Road, West Kelowna, BC V1Z 0C8 Phone: 250-768-3305 Website: https://www.westsidehealthnetwork.org/programs/ Hours: Office hours: 8:00 AM - 2:00 PM Details: https://www.helpkelowna.com/resource/136 ### BC Transit – Transit Access Program Low-cost or free transit passes for eligible riders including seniors and persons with disabilities. Apply through BC Transit customer service or your provincial assistance office. Address: Kelowna Transit - contact for office location Phone: 250-860-8160 Website: https://bctransit.com/kelowna Hours: Monday-Friday 8:00 AM - 4:30 PM (customer service) Details: https://www.helpkelowna.com/resource/406 ## Libraries (6 resources) Public libraries with books, computers, and community programs URL: https://www.helpkelowna.com/category/libraries ### Courthouse Libraries BC - Kelowna Free legal research library open to everyone. You can use legal databases, look up legislation and court rules, and access public computers with internet. Address: 333-1355 Water Street, Kelowna, BC V1Y 9R3 Phone: 250-470-6980 Website: https://www.courthouselibrary.ca/about-us/locations-contact-information/kelowna Hours: Mon-Fri 9am-12pm, 12:30pm-4pm Details: https://www.helpkelowna.com/resource/835 ### Okanagan Regional Library - Kelowna Branch Main branch of the Okanagan Regional Library. Free access to books, e-books, audiobooks, computers, internet, and printing. Your library card is free if you live in BC. Programs include storytimes, book clubs, computer classes, and community events. Address: 1380 Ellis Street, Kelowna, BC V1Y 2A2 Phone: 250-762-2800 Website: https://orl.bc.ca/library/kelowna-downtown/ Hours: Monday-Thursday 10:00 AM - 8:00 PM, Friday 10:00 AM - 5:30 PM, Saturday 10:00 AM - 5:00 PM, Sunday 11:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/207 ### Okanagan Regional Library - Mission Branch Full-service public library in south Kelowna beside the H2O aquatic centre. Borrow books, use free computers and WiFi, join programs for kids or adults, and request items from other branches. Address: 4105 Gordon Drive, Kelowna, BC V1W 4Z1 Phone: 250-764-2254 Website: https://orl.bc.ca/library/kelowna-mission/ Hours: Mon 10am-5pm, Tue-Thu 10am-8pm, Fri-Sat 10am-5pm, Sun 11am-3pm Details: https://www.helpkelowna.com/resource/833 ### Okanagan Regional Library - Rutland Branch Rutland branch of the Okanagan Regional Library. Free access to books, e-books, computers, internet, and programs for all ages. Your library card is free if you live in BC. Address: #20-301 Hwy 33 W, Kelowna, BC V1X 1X8 Phone: 250-765-8165 Website: https://orl.bc.ca/library/kelowna-rutland/ Hours: Monday 10:00 AM - 5:00 PM, Tuesday 10:00 AM - 8:00 PM, Wednesday 10:00 AM - 8:00 PM, Thursday 10:00 AM - 5:00 PM, Friday 10:00 AM - 5:00 PM, Saturday 10:00 AM - 5:00 PM, Sunday Closed Details: https://www.helpkelowna.com/resource/208 ### Okanagan Regional Library - UBCO Branch Public library branch on the first floor of UBC Okanagan Library. Anyone with an ORL library card can borrow books, place holds, and access online services. Address: LIB 125, UBC Okanagan Library, 3287 University Way, Kelowna, BC V1V 1V7 Phone: 250-807-9107 Website: https://orl.bc.ca/library/ubco-kelowna/ Hours: Tuesdays 9:30am-10:30am (ORL staff); UBCO Library hours for self-service Details: https://www.helpkelowna.com/resource/834 ### Okanagan Regional Library - West Kelowna Branch West Kelowna branch of the Okanagan Regional Library. Free access to books, e-books, computers, internet, printing, and community programs. Your library card is free if you live in BC. Address: 3731 Old Okanagan Highway, West Kelowna, BC Phone: 250-768-4369 Website: https://orl.bc.ca/library/west-kelowna/ Hours: Monday 10:00 AM - 6:00 PM, Tuesday 10:00 AM - 6:00 PM, Wednesday 10:00 AM - 8:00 PM, Thursday 10:00 AM - 6:00 PM, Friday 10:00 AM - 6:00 PM, Saturday 10:00 AM - 5:00 PM, Sunday Closed Details: https://www.helpkelowna.com/resource/209 ## Disability (60 resources) Services for people with disabilities URL: https://www.helpkelowna.com/category/disability ### Able Sail Program - Central Okanagan Sailing Association Sailing programs for adults and youth with disabilities. Everyone sails together. Address: 4220 Hobson Rd, Kelowna, BC V1W 1Y3 Phone: 250-764-2203 Website: https://www.cosa.bc.ca Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/506 ### Access Passes - City of Kelowna Active Living & Culture Discount recreation passes for people with a permanent cognitive or physical disability. Three pass types available: Combination, Program, and Facility. To apply, you need a letter from your pension provider or a letter from an agency that supports you. Address: 1800 Parkinson Way, Kelowna, BC V1Y 4P9 Phone: 250-469-8759 Website: https://www.kelowna.ca/recreation Hours: Call for application process Details: https://www.helpkelowna.com/resource/501 ### Autism Assessment Network – Interior Health (Kelowna Access) Free autism assessment for children and youth through Interior Health in Kelowna. Address: 505 Doyle Ave, Kelowna, BC V1Y 6V8 Phone: 250-469-7070 Website: https://www2.gov.bc.ca/gov/content/health/managing-your-health/child-behaviour-development/support-needs/autism-spectrum-disorder Hours: Referral-based; hours vary Details: https://www.helpkelowna.com/resource/731 ### Behavioural Assessment Support Services Program - ARC Programs Ltd. Support for children and youth ages 1-18 with autism, FASD, or other developmental conditions who are having behavioural challenges — and for their families. Contact the Ministry for Children and Development (CYSN Services) in Kelowna or Penticton, or the Program Director for more info. Address: 513 Bernard Ave, Kelowna, BC V1Y 6N9 Phone: 250-763-2977 Website: https://arcprograms.com/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/619 ### Behavioural Intervention Program Autism Spectrum Disorder Services - ARC Programs Ltd. Support for children and youth ages 6-18 on the Autism Spectrum. Includes in-home behaviour assessment, parent and family meetings, positive behaviour planning, and group or individual sessions focused on social skills, communication, life skills, and peer relationships. Address: 513 Bernard Ave, Kelowna, BC V1Y 6N9 Phone: 250-763-2977 Website: https://arcprograms.com/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/620 ### Canucks Autism Network - Kelowna Programs for children, youth, adults, and families on the autism spectrum in Kelowna. Includes sports, recreation, wellness, mental health, and employment programs designed for neurodivergent individuals. Address: 242-1889 Springfield Road, Kelowna, BC V1Y 5V5 Phone: 604-685-4049 Website: https://canucksautism.ca Hours: Monday-Thursday 10:00 AM - 3:00 PM (by appointment only, closed on statutory holidays) Details: https://www.helpkelowna.com/resource/433 ### Central Okanagan Family Hub (formerly Family Information & Support Centre) Free support for families, including help finding resources, autism and respite navigation, caregiver support, and family planning. Address: 700 Pearson Road, Kelowna, BC V1X 5H8 Phone: 250-826-6264 Website: https://cofh.ca Hours: Monday-Friday 8:30 AM - 4:30 PM (call to confirm) Details: https://www.helpkelowna.com/resource/395 ### Children and Youth With Special Needs - At Home Program - MCFD Medical benefits and/or respite support for children and youth with special needs. To qualify, the child must need help with at least 3 of 4 daily activities (eating, dressing, toileting, washing) or have a diagnosed intellectual disability. Address: 107-1664 Richter St, Kelowna, BC V1Y 8N3 Phone: 250-712-3610 Website: https://www2.gov.bc.ca/gov/content/health/managing-your-health/child-behaviour-development/support-needs/complex-health-needs/at-home-program Hours: Call for hours Details: https://www.helpkelowna.com/resource/621 ### Children and Youth With Special Needs - Autism Spectrum Disorder - MCFD Government funding for families of children ages 6-18 with Autism Spectrum Disorder to help pay for autism services that support communication, social skills, learning, and daily living skills. Address: 107-1664 Richter St, Kelowna, BC V1Y 8N3 Phone: 1-877-387-7027 Website: https://www2.gov.bc.ca/gov/content/health/managing-your-health/child-behaviour-development/support-needs/autism-spectrum-disorder Hours: Call for hours Details: https://www.helpkelowna.com/resource/622 ### Children and Youth With Special Needs - Family Support Services - MCFD Government programs to help parents care for children with special needs at home. Includes respite, child and youth care workers, behaviour support, summer programs, and homemaker help. Availability depends on funding and your child may be wait-listed. Not all programs are available in every community. Address: 107-1664 Richter St, Kelowna, BC V1Y 8N3 Phone: 1-877-387-7027 Website: https://www.mcf.gov.bc.ca/spec_needs/index.htm Hours: Call for hours Details: https://www.helpkelowna.com/resource/623 ### Children and Youth With Special Needs - Transition Planning - MCFD Helps families plan ahead when a child with special needs is turning 19 and childhood services will end. Starting at age 16, a worker can help with planning for adult services through Community Living BC, adult health care, applying for Persons with Disabilities status, and other future supports. Address: 107-1664 Richter St, Kelowna, BC V1Y 8N3 Phone: 1-877-387-7027 Website: https://www.mcf.gov.bc.ca/spec_needs/index.htm Hours: Call for hours Details: https://www.helpkelowna.com/resource/624 ### City of Kelowna - Accessibility Services The City of Kelowna has an Accessibility Advisory Committee working to identify and remove barriers. You can submit accessibility concerns and get info about accessible facilities and services. Free. Address: 1435 Water Street, Kelowna, BC V1Y 1J4 Phone: 250-469-8800 Website: https://www.kelowna.ca/our-community/engage/accessibility Hours: Monday-Friday 8:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/174 ### CMHA Kelowna - Disability Mental Health Support Free mental health support if you have a disability and are also dealing with mental health challenges. Services include counselling, peer support, and programs designed for your situation. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/mental-health/contact Hours: Mon–Fri 9:00 AM - 4:00 PM; Sat-Sun Closed; Holidays Closed Details: https://www.helpkelowna.com/resource/184 ### Community Living BC (CLBC) – Kelowna Free funding and support services for adults with developmental disabilities through Community Living BC in Kelowna. Address: 1450 St Paul St, Kelowna, BC V1Y 2E3 Phone: 250-712-4200 Website: https://www.communitylivingbc.ca Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/732 ### CRIS Adaptive Adventures (Community Recreational Initiatives Society) Adaptive outdoor adventures for people of all abilities — skiing, kayaking, cycling, hiking, and more. Programs help build confidence, improve well-being, and connect you with nature. Open to people with physical disabilities, cognitive differences, and mental health challenges. Address: 835 Bay Ave, Kelowna, BC V1Y 7K2 Phone: 250-979-3941 Website: https://adaptiveadventures.ca Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/442 ### Early Intensive Behaviour Intervention Program - Okanagan Centre for Autism Intervention Intensive one-on-one therapy for children under 6 with autism, in the home or community. Includes parent workshops and training. Children already enrolled can continue past age 6. Address: 206/207-1767 Harvey Ave, Kelowna, BC V1Y 6G4 Phone: 250-801-0820 Website: https://www.ocai.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/625 ### It's All About You Quality of Life Services Free support for adults with developmental disabilities. Helps with building independence and getting involved in the community through one-on-one programs. Address: 201-1960 Springfield Rd, Kelowna, BC V1Y 5V7 Phone: 250-860-0220 Website: https://itsallaboutyoukelowna.com/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/186 ### Kelowna and District Society for People In Motion Programs, support, and advocacy for people with physical disabilities to help with independent living and community participation. Address: #23-1720 Ethel Street, Kelowna, BC V1Y 2Y7 Phone: 250-861-3302 Website: https://pimbc.ca/ Hours: Call for appointment (office hours vary) Details: https://www.helpkelowna.com/resource/158 ### Kids In Motion - Kelowna & District Society For People In Motion Sports and recreation programs for children with disabilities ages 4-18 in their home communities. Address: 23-1720 Ethel St, Kelowna, BC V1Y 2Y7 Phone: 250-861-3302 Website: https://www.pimbc.ca Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/510 ### Legal Aid BC - Disability Services Free legal help with disability-related matters including benefits appeals, discrimination cases, and rights advocacy. Assistance with applications, appeals, and legal representation if you qualify. Address: 228-1355 Water Street, Kelowna, BC V1Y 9R3 Phone: 250-763-8613 Website: https://legalaid.bc.ca/contact/locations Hours: Call for hours Details: https://www.helpkelowna.com/resource/181 ### Neil Squire Society Assistive technology, computer skills training, and employment support for people with disabilities. Services available across BC including Kelowna area. Address: 202-437 Glenmore Road, Kelowna, BC V1V 1Y5 Phone: 250-492-5289 Website: https://www.neilsquire.ca Hours: Monday-Friday 9:00 AM - 5:00 PM Details: https://www.helpkelowna.com/resource/358 ### Okanagan College - Disability Access Services Free disability support for Okanagan College students, including exam accommodations, classroom accommodations, and adaptive technology. Documentation may be required. Available at all campuses. Address: 1000 KLO Road, Kelowna, BC V1Y 4X8 Phone: 250-862-5404 Website: https://www.okanagancollege.ca/disability-access-services Hours: Mon-Fri 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/171 ### Okanagan Training & Development Council - Disability Program Free employment help if you have a disability — resume support, job search assistance, counselling, workshops, and job placement. Address: Suite 339, 101-1865 Dilworth Dr., Kelowna, BC V1Y 9T1 Phone: 250-212-2999 Website: https://otdc.org/programs/disability-program Hours: Call for hours Details: https://www.helpkelowna.com/resource/168 ### Pathways Abilities Society Free programs for people with disabilities focused on building skills and independence through recreation, volunteering, and employment. Address: 123 Franklyn Rd., Kelowna, BC V1X 6A9 Phone: 250-763-4837 Website: https://pathwayskelowna.ca/contact/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/170 ### Services for Children and Youth with Special Needs - Okanagan Boys and Girls Clubs Afterschool, evening, and recreation programs for children and youth ages 5-18 with special needs. Includes afterschool care, recreation, and teen life skills. Locations in Kelowna (Martin Ave), Rutland, West Kelowna (Webber Rd), and Lake Country. Referral from MCFD required. Address: 1434 Graham St, Kelowna, BC V1Y 3A8 Phone: 250-762-3914 Website: https://www.bgco.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/626 ### Special Olympics BC - Kelowna Branch Sports programs for people ages 8 and up with an intellectual disability. Year-round training and competitions. Address: 20-1886 Parkview Cres, Kelowna, BC V1X 7G6 Phone: 250-991-9759 Website: https://www.specialolympics.ca/british-columbia/communities/kelowna Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/509 ### Spectrum Rehabilitation Services Free and low-cost rehab for people with disabilities. Includes home safety checks, personal care assessments, occupational therapy, and help with daily living. Address: 1369 Richter Street, Kelowna, BC V1Y 2L6 Phone: 250-763-0289 Website: https://spectrumrehab.ca/contact/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/173 ### Supported Child Development Program – Kelowna Free support to help children with extra needs participate in childcare and community programs. Address: 505 Doyle Ave, Kelowna, BC V1Y 6V8 Phone: 250-469-7070 Website: https://www2.gov.bc.ca/gov/content/health/managing-your-health/child-behaviour-development/support-needs Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/730 ### WorkBC Assistive Technology Services - Kelowna Free assistive devices, ergonomic supports, and workplace modifications to help you get and keep a job. Includes technology assessments, equipment loans, and accommodation support. Address: 202-437 Glenmore Road, Kelowna, BC V1V 1Y5 Phone: 1-844-453-5506 Website: https://workbc-ats.ca/kelowna.html Hours: Mon 8:30 AM - 4:30 PM; Tue 8:30 AM - 4:30 PM; Wed 8:30 AM - 4:30 PM; Thu 8:30 AM - 7:30 PM; Fri 10:00 AM - 3:00 PM; Sat-Sun Closed; closed on statutory holidays Details: https://www.helpkelowna.com/resource/167 ### WorkBC Kelowna - Disability Employment Services Free employment services if you have a disability. Includes job search help, resume support, interview prep, job placement, and specialized support for disability-related barriers. Address: 107-1835 Gordon Drive, Kelowna, BC V1Y 3A4 Phone: 778-738-0225 Website: https://workbccentre-kelowna.ca/contact-us/ Hours: Mon–Thu 8:00 AM - 6:00 PM; Fri 9:00 AM - 4:00 PM; Sat Closed; Stat holidays closed Details: https://www.helpkelowna.com/resource/185 ### WorkBC West Kelowna - Disability Employment Services Free employment services for people with disabilities in West Kelowna. Includes job search help, resume support, interview prep, and specialized support for disability-related barriers. Address: 111-3011 Louie Drive, West Kelowna, BC V4T 3E3 Phone: 778-741-0155 Website: https://workbccentre-westkelowna.ca/contact-us/ Hours: Mon–Thu 8:00 AM - 6:00 PM; Fri 9:00 AM - 4:00 PM; Sat Closed; Stat holidays closed Details: https://www.helpkelowna.com/resource/187 ### Autism Okanagan Programs and activities for people with autism and their families in the Okanagan. Includes sports teams, social clubs, and art programs in a welcoming environment for neurodiverse individuals. Address: 102 - 2040 Springfield Road, Kelowna, BC V1Y 9N7 Website: https://autismokanagan.ca Hours: Call for program schedules and hours Details: https://www.helpkelowna.com/resource/432 ### BC Blind Sports & Recreation Association Inclusive recreation programs and resources for people who are blind or have low vision. Address: BC-wide services - contact for Kelowna area Phone: 604-325-8638 Website: https://www.bcblindsports.bc.ca Hours: Program-based - call for schedule Details: https://www.helpkelowna.com/resource/403 ### BC Housing - Accessible Housing Information Free help finding accessible rental units, housing modifications, and specialized housing programs for people with disabilities. Address: Phone service - BC-wide Phone: 1-800-834-7149 Website: https://www.bchousing.org/contact Hours: Mon–Fri 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/182 ### Canadian Hard of Hearing Association - BC Chapter Support and information for people who are hard of hearing. Help with communication, hearing loss resources, and connecting to services. Address: Phone / Virtual service Phone: 1-866-888-2442 Website: https://chha-bc.org/ Hours: Mon-Thu 8:00 AM - 4:00 PM; Fri 8:00 AM - 12:00 PM Details: https://www.helpkelowna.com/resource/150 ### Cerebral Palsy Association of BC - Adapted Yoga (Kelowna) Free adapted yoga for people with cerebral palsy and other physical disabilities. A safe space to practice meditative breathing and gentle movement. Offered in Kelowna, Vancouver, and Victoria. Address: Kelowna, BC - call for location Phone: 1-800-663-0004 Website: https://www.bccerebralpalsy.com Hours: Call for schedule and registration Details: https://www.helpkelowna.com/resource/346 ### Cerebral Palsy Association of BC - Dance Without Limits (Kelowna) Free dance program for children and youth with cerebral palsy and other physical disabilities. A safe, active space to explore dance, creative movement, and games. Offered in Kelowna, Surrey, and Victoria. Address: Kelowna, BC - call for location Phone: 1-800-663-0004 Website: https://www.bccerebralpalsy.com Hours: Call for schedule and registration Details: https://www.helpkelowna.com/resource/354 ### Choice in Supports for Independent Living (CSIL) Lets you hire and manage your own home support workers instead of using Interior Health staff. You control the schedule, the staff, and the budget. Available through Interior Health for people with disabilities who qualify for home support. Address: BC-wide - contact Interior Health for Kelowna area Phone: 250-862-4000 Website: https://www2.gov.bc.ca/gov/content/family-social-supports/services-for-people-with-disabilities/health Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/356 ### City of Kelowna - Adaptive Recreation Programs Over 35 free and low-cost adaptive recreation programs each season — swimming, bowling, art, fitness, music, sports, and more. If you have a permanent cognitive or physical disability, ask about the Access Pass for discounted rates. Address: Kelowna (multiple locations) Phone: 250-469-8800 Website: https://www.kelowna.ca/parks-recreation/recreation-sport/recreation-programs-registration/adaptive-programs Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/169 ### City of West Kelowna - Accessibility & Inclusion Committee A city committee that works to reduce physical, social, and sensory barriers for people with disabilities in West Kelowna. Council approved their Accessibility Plan with 16 specific actions and dedicated funding for audits and improvements. Share your feedback at ourwk.ca/accessibility or call 778-797-2257. Address: 3731 Old Okanagan Highway, West Kelowna, BC V4T 0G7 Phone: 778-797-1000 Website: https://www.westkelownacity.ca/en/city-hall/accessibility.aspx Hours: Call for hours Details: https://www.helpkelowna.com/resource/175 ### CNIB Foundation - Kelowna Office Support for people who are blind or partially sighted. Help with getting around, learning new skills, assistive technology, and connecting with others in similar situations. Address: #106-460 Doyle Avenue, Kelowna, BC V1Y 0C2 Phone: 250-763-1191 Website: https://www.cnib.ca/en/contact/kelowna-office Hours: Call for local office and mobile service hours Details: https://www.helpkelowna.com/resource/95 ### Community Living BC (CLBC) – Respite Support Subsidized respite for families and caregivers of adults with developmental disabilities. Gives you a short break from caregiving so you can recharge. Address: BC-wide program - contact for Kelowna area Phone: 250-712-3610 Website: https://www.communitylivingbc.ca Hours: Varies by service provider Details: https://www.helpkelowna.com/resource/391 ### Developmental Disabilities Association (DDA) – Okanagan Community programs and support for people with developmental disabilities in the Okanagan. Free or low-cost. Address: Kelowna (various sites) Phone: 250-765-6030 Website: https://www.develop.bc.ca Hours: Hours vary by program Details: https://www.helpkelowna.com/resource/733 ### Disability Alliance BC Free advocacy, information, and support for people with disabilities. Help with disability benefits and knowing your rights. Address: #1450-605 Robson Street, Vancouver, BC V6B 5J3 Phone: 1-800-663-1278 Website: https://disabilityalliancebc.org Hours: Mon-Fri 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/92 ### Family Respite Services – Central Okanagan Short-term respite for families caring for a child or adult with disabilities or complex care needs. Coordinated through Interior Health intake. Free or subsidized. Address: Kelowna (various providers) Phone: 250-469-7070 Website: https://www.interiorhealth.ca/health-and-wellness/home-and-community-care/respite-care Hours: Hours vary by provider Details: https://www.helpkelowna.com/resource/758 ### Family Support Institute - BC BC-wide support for families who have a family member with a disability. Connects you with other families, workshops, training, and resources. Address: BC-wide - contact for Kelowna area services Phone: 1-800-441-5403 Website: https://familysupportbc.com Hours: Call for hours and services Details: https://www.helpkelowna.com/resource/360 ### Green Tree Programs - Specialized Long-Term Care Staffed homes with 24-hour support for children, youth, or adults with developmental disabilities or complex needs. Culturally safe, trauma-informed living environments. Address: Kelowna, BC - call for locations Phone: 250-864-6190 Website: https://greentreeprograms.ca/programs/long-term-care Hours: 24/7 residential care - call for intake and availability Details: https://www.helpkelowna.com/resource/347 ### Hands in Service Free house cleaning, laundry, and simple meal prep for people under 65 who have health issues or disabilities that limit daily activities. Also delivers food bank hampers to people who have trouble getting out. Address: #206, 1889 Springfield Road, Kelowna, BC V1Y 5V5 Phone: 250-861-5465 Hours: Call for service availability Details: https://www.helpkelowna.com/resource/172 ### Julia's Junction - Inclusive Play Space Free inclusive playground in West Kelowna designed for children of all abilities. Features multi-sensory play, tactile engagement, and accessible equipment so every kid can play together. Address: Westbank Centre Park, 2569 May Street, West Kelowna, BC Phone: 778-797-1000 Website: https://www.westkelownacity.ca/en/parks-recreation-and-culture/julia-s-junction-inclusive-play-space.aspx Details: https://www.helpkelowna.com/resource/176 ### Okanagan Ability Centre Assessment and diagnosis for children and youth with developmental delays, learning disabilities, ADHD, Autism, FASD, and behavioural or emotional difficulties. Assessments done by registered clinical psychologists. Address: 102-2040 Springfield Rd, Kelowna, BC V1X 9N7 Phone: 250-762-7790 Hours: Call for appointment Details: https://www.helpkelowna.com/resource/604 ### Okanagan Visually Impaired Society Support, social activities, and programs for people who are blind or visually impaired. Address: c/o Sandy Neddow, 3415 Moberly Rd SW, Kelowna, BC V1W 3H9 Phone: 250-868-1468 Hours: Call for meeting schedule Details: https://www.helpkelowna.com/resource/166 ### Pivot Point Family Growth Centre - Okanagan Region Support for children, youth, and adults with autism and diverse abilities across BC. Services include early intervention, school-age support, teen transition planning, mental health, adult services, and complex care. Locations in Kelowna, Vernon, Penticton, and throughout the Okanagan. Address: Okanagan region - contact for Kelowna area location Phone: 1-866-531-4544 Website: https://pivotpoint.ca Hours: By appointment Details: https://www.helpkelowna.com/resource/436 ### PWD & Disability Benefits Application Support Free help with applying for and appealing Persons with Disabilities (PWD) and CPP Disability benefits. Address: Kelowna (community agencies) Phone: 250-763-4566 Website: https://www.gov.bc.ca/pwd Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/765 ### Reach the Peak Behaviour Intervention Services Behaviour therapy and skill-building for people with autism and other developmental needs. Address: 2597 Richter St, Kelowna, BC Phone: 778-583-6789 Hours: Monday-Friday 8:45 AM - 5:00 PM (call to confirm) Details: https://www.helpkelowna.com/resource/439 ### Registry of Autism Service Providers (RASP) - Ministry of Children & Family Development A searchable directory of qualified professionals who work with children with autism, including physiotherapists, occupational therapists, behaviour consultants, and speech pathologists. If your child is under six and you want to use autism funding, you must choose providers from this list. Address: Online directory - no physical location Phone: 1-844-878-4700 Website: https://www2.gov.bc.ca/gov/content/health/managing-your-health/child-behaviour-development/support-needs/autism-spectrum-disorder/build-your-support-team/registry-autism-service-providers Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/675 ### Taxi Saver Program - Kelowna Discounted taxi rides for people with disabilities. You get vouchers that reduce the cost of taxi trips. Must meet eligibility requirements to apply. Address: Kelowna & West Kelowna (phone service) Phone: 250-762-3278 Website: https://www.bctransit.com/kelowna/riderinfo/handydart/taxi-saver/ Hours: Service hours: Mon–Fri 6:00 AM - 6:00 PM; Sat 8:00 AM - 6:00 PM; Sun 8:00 AM - 4:00 PM (no service on holidays). Office hours: Mon–Fri 8:00 AM - 4:30 PM; Sat Closed. Details: https://www.helpkelowna.com/resource/178 ### Transition Planning for Youth & Young Adults with Developmental Disabilities - Government of BC Help for youth ages 16-24 with developmental disabilities and their families as they move into adulthood. A navigator helps coordinate your plan, find government and community services, and build a support network. For youth who will be eligible for Community Living BC after age 19. Address: Phone service - Province-wide Phone: 1-855-356-5609 Website: https://www2.gov.bc.ca/gov/content Hours: Call for hours Details: https://www.helpkelowna.com/resource/658 ### Wavefront Centre for Communication Accessibility (formerly Western Institute for the Deaf) Province-wide interpreting, captioning, and communication access services for Deaf, hard of hearing, and DeafBlind communities. Based in Vancouver but serves all of BC including Kelowna. Address: 2005 Quebec Street, Vancouver, BC V5T 2Z6 Phone: 604-736-7391 Website: https://www.wavefrontcentre.ca Hours: Monday-Friday 9:00 AM - 5:00 PM (call to confirm) Details: https://www.helpkelowna.com/resource/407 ### Kelowna WildCats Special Hockey Program Hockey program for children, youth, and adults with autism and other developmental disabilities. Two age groups: Kelowna Wildcats (ages 5-15) on Saturday mornings at Jim Lind Arena in West Kelowna, and Kelowna Wild (ages 16+) on Tuesday evenings at Prospera Place in Kelowna. Register through West Kelowna Recreation. Address: Jim Lind Arena, West Kelowna, BC (ages 5-15); Prospera Place, Kelowna, BC (ages 16+) Website: https://autismokanagan.ca/hockey Hours: Ages 5-15: Saturday mornings; Ages 16+: Tuesday evenings. Call for schedule and registration. Details: https://www.helpkelowna.com/resource/337 ### STEPS Forward - Inclusive Post-Secondary Education Society Helps students with developmental disabilities have a full university or college experience, including classes, social life, and co-op jobs. Open to anyone with a developmental disability who wants to be a full-time student for 4-5 years. No minimum academic or cognitive requirements. Address: University Centre #207, 3272 University Way, Kelowna, BC V1V 1V7 Phone: 250-807-8555 Hours: Call for hours Details: https://www.helpkelowna.com/resource/579 ## Sexual Health (3 resources) Sexual and reproductive health services URL: https://www.helpkelowna.com/category/sexual-health ### Outreach Urban Health Centre - Sexual Health Services Walk-in sexual health services at the Outreach Urban Health Centre, including STI testing and treatment, harm reduction supplies, and basic health care. Open to anyone. Address: 1649 Pandosy Street, Kelowna, BC V1Y 1P6 Phone: 250-868-2230 Website: https://www.interiorhealth.ca/locations/outreach-urban-health-centre Hours: Mon-Fri 10:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/837 ### Sex Sense - Options for Sexual Health Free, confidential, anonymous phone line for any sexual health question. Registered nurses and trained volunteers can help with contraception, STIs, pregnancy options, and referrals to local clinics. Address: Phone service - available across BC Phone: 1-800-739-7367 Website: https://www.optionsforsexualhealth.org/sex-sense/ Hours: Mon-Fri 9am-9pm Details: https://www.helpkelowna.com/resource/836 ### SmartSexResource - Get Tested Online BC CDC website to help you find where and how to get tested for STIs in BC. Includes a clinic finder, self-testing info, and sexual health education. Address: Online service Website: https://smartsexresource.com/ Details: https://www.helpkelowna.com/resource/838 ## Family (70 resources) Support for families and children URL: https://www.helpkelowna.com/category/family ### Aboriginal Infant Development Program - Metis Community Services Society of BC Home visits, cultural activities, and developmental check-ups for Indigenous infants and children from birth to age 5. Supports the whole family. Address: 201-2949 Pandosy St, Kelowna, BC V1Y 1W1 Phone: 250-868-0351 Website: https://mcsbc.org/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/588 ### Aboriginal Supported Childhood Development - Metis Community Services Society of BC Culturally appropriate support for Indigenous children aged 13 and under who may need extra help. Includes home visits and connections to community services. Address: 201-2949 Pandosy St, Kelowna, BC V1Y 1W1 Phone: 250-868-0351 Website: https://mcsbc.org/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/590 ### Adoption Centre of British Columbia - KCR Adoption services across BC for birth parents and adoptive parents. Handles domestic infant adoption, international adoption, and adoption of children in the BC foster care system. Address: 620 Leon Ave, Kelowna, BC V1Y 9T2 Phone: 250-763-8002 Website: https://kcr.ca/ Hours: Call for appointment Details: https://www.helpkelowna.com/resource/518 ### Adoption Services - Ministry of Children and Family Development Provides adoption services for children who are in government care. Address: 401-1726 Dolphin Ave, Kelowna, BC V1Y 9R9 Phone: 250-717-2070 Website: https://www.gov.bc.ca/mcf Hours: Call for appointment Details: https://www.helpkelowna.com/resource/520 ### All Are Family Outreach Society Free volunteer-run charity helping people in dire need from Armstrong to Kelowna with food, clothing, toys, and books. 100% volunteer-operated. Note: They were displaced from their Belgo Rd location and may be at a temporary spot. Call 250-503-4983 to confirm where to go before visiting. Address: 2129A Belgo Road, Kelowna, BC Phone: 250-503-4983 Website: https://aafoutreach.org Hours: Call for hours and appointment Details: https://www.helpkelowna.com/resource/101 ### ARC Programs - Support Services for Families (FASD) Support for families caring for children or youth with FASD or similar conditions. Works directly with caregivers to build skills and provide education, family support, and connections to other resources. Address: 513 Bernard Avenue, Kelowna, BC V1Y 6N9 Phone: 250-763-2977 Website: https://arcprograms.com/central-okanagan-services Hours: By appointment Details: https://www.helpkelowna.com/resource/335 ### Building Healthy Families Society Family programs including parenting support, groups for fathers, parenting through recovery, anger management for adults, and one-on-one in-home coaching. Address: 1390 KLO Rd, Kelowna, BC V1W 3P6 Phone: 250-861-4933 Website: https://www.buildinghealthyfamilies.ca Hours: Monday-Friday 8:00 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/236 ### Central Okanagan Child Development Association Help for children with developmental needs from birth to age 5 (autism to age 6, some programs to age 12). Free therapy and support including infant development, speech therapy, occupational therapy, physiotherapy, behaviour support, and counselling. You can refer yourself, or a doctor or public health nurse can refer with your permission. Address: 1546 Bernard Ave, Kelowna, BC V1Y 6R9 Phone: 250-763-5100 Website: https://www.cocda.com Hours: Call for appointment Details: https://www.helpkelowna.com/resource/591 ### Central Okanagan Early Years Partnership A partnership of community groups working together to support early child development in the Central Okanagan. Connects early years services and raises awareness about child development. Meets every two months and welcomes anyone who wants to support children and families. Hosted by Childhood Connections - Okanagan Family & Childcare Society. Address: #101 - 1505 Harvey Avenue, Kelowna, BC V1Y 6G1 Phone: 250-762-3536 Website: https://childhoodconnections.ca Hours: Monday-Friday 9:00 AM - 4:00 PM (call to confirm) Details: https://www.helpkelowna.com/resource/1 ### Central Okanagan Family Hub One-stop access to family services, parenting programs, and child development resources — all in one location at KCR Community Resources. Call for program schedules and appointments. Address: c/o Pearson Road Elementary, 700 Pearson Rd, Kelowna, BC V1X 5H8 (side entrance) Phone: 250-826-6264 Website: https://kcr.ca/family-services/cofh-kelowna/ Hours: Monday-Friday 10:00 AM - 3:00 PM Details: https://www.helpkelowna.com/resource/68 ### Central Okanagan Public Schools (SD23) The public school district serving Kelowna and surrounding areas. Provides K-12 education, special programs, and support services for students and families. Address: 1040 Hollywood Rd. S, Kelowna, BC Phone: 250-860-8888 Website: https://www.sd23.bc.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/632 ### Child and Youth Counselling - Kelowna Family Centre Counselling for children up to age 19 struggling with family, school, or behaviour issues. Also helps children under 12 showing sexually intrusive behaviours who have not disclosed abuse. Address: 204-347 Leon Ave, Kelowna, BC V1Y 6H9 Phone: 250-861-7301 Website: https://www.kfscs.com Hours: Call for appointment Details: https://www.helpkelowna.com/resource/562 ### Children and Youth in Care - ARC Programs Ltd. Residential group homes (2- to 5-bed) and support for children and youth in government care. Address: 513 Bernard Ave, Kelowna, BC V1Y 6N9 Phone: 250-763-2977 Website: https://arcprograms.com/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/521 ### Child & Youth Mental Health (CYMH) - Kelowna - MCFD Free mental health services for children and youth age 19 and under. Includes assessments, one-on-one therapy, group therapy, family therapy, and psychiatrist-prescribed medication when needed. Anyone can make a referral — the young person themselves, a family member, or another agency. Address: 204-260 Harvey Ave, Kelowna, BC V1Y 7S5 Phone: 250-861-7301 Website: https://www2.gov.bc.ca/gov/content/health/managing-your-health/mental-health-substance-use/child-teen-mental-health Hours: Intake: Tuesday 9:00 AM - 11:00 AM and 1:00 PM - 3:00 PM, Thursday 9:00 AM - 11:00 AM Details: https://www.helpkelowna.com/resource/457 ### Connect Counselling & Therapy Society Free counselling for children, youth, and families dealing with difficult behaviour, separated or blended family issues, parent-child conflict, grief and loss, or sexually intrusive behaviour. Address: 1890 Cooper Rd, Unit 4, Kelowna, BC Phone: 250-860-3181 Website: https://www.connectcounsellingsociety.ca/child-youth-and-family-services/ Hours: Monday-Friday 8:30 AM - 4:30 PM (closed 12:00 PM - 1:00 PM) Details: https://www.helpkelowna.com/resource/453 ### Early Years Family Program - Westbank First Nation Weekly early childhood program with cultural and language activities, nutrition, health info, and family support. Two daytime sessions and one evening Family Night per week. Primarily for Indigenous families but open to everyone in the West Kelowna area. Address: 1900 Quail Lane, Westbank, BC V4T 2H3 Phone: 250-768-0227 Website: https://www.wfn.ca Hours: Call for program schedule Details: https://www.helpkelowna.com/resource/593 ### Family Friend Program - KCR Support, companionship, and home visits for pregnant and single mothers. Helps connect you with other community resources. Address: 120-1735 Dolphin Ave, Kelowna, BC V1Y 8A6 Phone: 250-763-8008 Website: https://kcr.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/595 ### Family Preservation Program - Metis Community Services Society of BC Helps Metis families stay together and avoid having children placed outside the home. Provides parenting workshops, family safety planning, and connections to community supports. Address: 201-2949 Pandosy St, Kelowna, BC V1Y 1W1 Phone: 250-868-0351 Website: https://mcsbc.org/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/596 ### Family Services - Ki-Low-Na Friendship Society Supports Aboriginal families who are dealing with the Ministry of Children and Family Development. Staff attend meetings, investigations, and court with you. Helps with safety planning, parenting, life skills, and connects your family to other Ki-Low-Na programs. Address: 442 Leon Ave, Kelowna, BC V1Y 6J3 Phone: 250-763-4905 Website: https://kfs.bc.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/597 ### Family Support Program - Okanagan Boys and Girls Clubs Intensive in-home family support and counselling for families in crisis. Flexible to each family's needs. Referral through the Ministry of Children and Family Development only. Address: 1434 Graham St, Kelowna, BC V1Y 3A8 Phone: 250-762-3914 Website: https://www.bgco.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/565 ### Foster Home Support - The Bridge Youth & Family Services Training, support, and education for foster parents to help them care for children in their homes. Referral by MCFD only. Address: 760 Hwy 33 W, Kelowna, BC V1X 1Y4 Phone: 250-763-0456 Website: https://thebridgeservices.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/523 ### JumpSTArt - City of Kelowna Active Living & Culture Helps kids ages 4-18 from lower-income families play sports and recreation through the Canadian Tire Foundation. One activity per child per season (Jan-Jun or Jul-Dec). For physical activities only. Address: 1800 Parkinson Way, Kelowna, BC V1Y 4P9 Phone: 250-469-8849 Website: https://www.kelowna.ca/recreation Hours: Call for application process Details: https://www.helpkelowna.com/resource/503 ### Kelowna Community Resources Family support programs, parenting classes, and child development services for families in the Central Okanagan. Address: 620 Leon Avenue, Kelowna, BC V1Y 9T2 Phone: 250-763-8008 Website: https://kcr.ca/ Hours: Monday-Friday 8:30 AM - 4:30 PM (Closed on Stat Holidays; Closed Dec 25 - Jan 1) Details: https://www.helpkelowna.com/resource/3 ### Kelowna Youth in Care Network - The Bridge Youth & Family Services Gives youth in and from government care (ages 9-24) a voice in decisions that affect them. Youth connect, make friends, learn about healthy living, and go on fun outings and activities. Address: 760 Hwy 33 W, Kelowna, BC V1X 1Y4 Phone: 250-763-0456 Website: https://thebridgeservices.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/524 ### Kids Count Program - KCR Free home visiting program for first-time parents with children under 5. A family worker visits your home to support you through pregnancy and early parenting — helping with parent-child bonding, healthy child development, and connecting you to community resources. You can join while pregnant or when your baby is under 3 months. Support can continue for up to 5 years. Contact the Kids Count Program directly to sign up. Address: 255 Lawrence Ave, Kelowna, BC V1Y 6L2 Phone: 250-763-8008 Website: https://kcr.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/601 ### Mamas for Mamas - Karma Market Free market where families in need can get clothing, shoes, food, hygiene products, baby items, and household essentials at no cost. Currently operating by appointment only — book ahead at mamasformamas.org/kelowna or call (236) 420-0075. For emergency supplies (diapers, formula, food), contact the head office at 120-1735 Dolphin Ave. Address: 1911 Dayton Street, Kelowna, BC (head office: 120-1735 Dolphin Ave) Phone: 877-535-2432 Website: https://www.mamasformamas.org Hours: Currently closed — expected to reopen later March 2026. Emergency supplies available at head office (120-1735 Dolphin Ave). Call ahead. Details: https://www.helpkelowna.com/resource/265 ### Mamas for Mamas - Kelowna At-Risk Comprehensive Program The main program for low-income moms, expecting moms, and their families. You get one-on-one help from a social worker to deal with whatever you're facing — homelessness, abuse, not enough food or clothing, medical needs not covered by MSP, diapers, wipes, baby gear like cribs, highchairs, and car seats, and hygiene products. Also connects you to the free Karma Market for supplies. Address: Unit 120, 1735 Dolphin Avenue, Kelowna, BC V1Y 8A6 Phone: 877-535-2432 Website: https://www.mamasformamas.org Hours: Call for appointment - after hours appointments available Details: https://www.helpkelowna.com/resource/264 ### Metro Community - Mini Metro Kids Ministry Children's ministry where kids have fun learning about the Bible. Meets Sundays at 9:00 AM with special events throughout the year. Part of Metro Community Church's inclusive approach to family and community. Address: 1265 Ellis Street, Kelowna, BC V1Y 1Z7 Phone: 778-478-9727 Website: https://metrocommunity.ca/metrochurch Hours: Sunday 9:00 AM Details: https://www.helpkelowna.com/resource/107 ### Ministry of Children and Family Development (MCFD) - West Kelowna Office Child protection and family support for children, youth, and families in West Kelowna. Address: 15-2484 Main Street, West Kelowna, BC V4T 2G2 Phone: 250-707-2732 Website: https://www2.gov.bc.ca/gov/content/family-social-supports Hours: Monday-Friday 9:00 AM - 12:00 PM and 1:00 PM - 4:00 PM Details: https://www.helpkelowna.com/resource/329 ### Nourish & Food Skills Programs (Childhood Connections) Cooking skills and nutrition education for families — helping you learn to prepare healthy meals on a budget. Address: #101 - 1505 Harvey Avenue, Kelowna, BC V1Y 6G1 Phone: 250-762-3536 Website: https://childhoodconnections.ca Hours: Program-based - call for schedule Details: https://www.helpkelowna.com/resource/408 ### Okanagan Centre for Autism Intervention Individualized therapy for children from birth to age 12 with autism. Services include assessments, personalized programs, and progress tracking in the home, community, or daycare. Parent workshops and training available. Works closely with speech and occupational therapists. Address: 207-1767 Harvey Avenue, Kelowna, BC V1Y 6G4 Phone: 250-801-0820 Website: https://www.ocai.ca Hours: By appointment Details: https://www.helpkelowna.com/resource/332 ### Okanagan Valley Pregnancy Care Centre Free and confidential support for women facing unplanned or distressing pregnancies. Includes pregnancy tests, information about your options, emotional support, and practical help. Also supports anyone dealing with pregnancy loss. Open to any age. Address: 201-2622 Pandosy St, Kelowna, BC V1Y 1V6 Phone: 250-763-2112 Website: https://www.ovpcc.com Hours: Call for appointment Details: https://www.helpkelowna.com/resource/605 ### Outreach Mental Health Services - Okanagan Boys and Girls Clubs Mental health support for youth ages 12-18 with serious psychiatric issues who are not willing or able to go to regular mental health offices. Short-term program with crisis help and connections to other resources. Referral required. Address: 1633 Richter St, Kelowna, BC V1Y 9T7 Phone: 250-869-5093 Website: https://www.bgco.ca/ Hours: Call for appointment Details: https://www.helpkelowna.com/resource/482 ### Outreach Program - Building Healthy Families Society One-on-one in-home coaching for parents, helping you build skills and a strong relationship with your children. Also helps connect isolated families with community support. Works closely with your social worker and other supports. Referral from MCFD social workers only. Address: 1390 KLO Rd, Kelowna, BC V1W 3P6 Phone: 250-861-4933 Website: https://www.buildinghealthyfamilies.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/575 ### Parent Education - The Bridge Youth & Family Services Parenting classes on many topics including talking so kids listen, parenting teens, blended families, young children (under 5), prenatal wellness, sibling conflicts, and positive discipline. Address: 760 Hwy 33 W, Kelowna, BC V1X 1Y4 Phone: 250-763-0456 Website: https://thebridgeservices.ca/ Hours: Call for course schedule Details: https://www.helpkelowna.com/resource/576 ### Parenting After Separation Program - Kelowna Family Centre Information session for separating parents to help you make decisions that are best for your children. Required before many family court processes. Check the website for times and dates. You must register in advance. Address: 204-347 Leon Ave, Kelowna, BC V1Y 8C7 Phone: 250-860-3181 Website: https://www.kfscs.com Hours: Call for session schedule Details: https://www.helpkelowna.com/resource/606 ### Parenting Wisely - Kelowna Family Centre Parenting course for parents of children ages 4-14. Watch video scenarios of common family challenges and learn practical skills in a small group setting. Runs twice a year — register in advance. Address: 204-347 Leon Ave, Kelowna, BC V1Y 8C7 Phone: 250-860-3181 Website: https://www.kfscs.com Hours: Call for course schedule Details: https://www.helpkelowna.com/resource/577 ### Parenting Your Anxious Youth - The Bridge Youth & Family Services Free group for parents and caregivers of youth dealing with anxiety. Learn to understand anxiety better and pick up coping skills that actually help. You need to sign up ahead of time. Address: 630 Cadder Avenue, Kelowna, BC Phone: 778-699-2272 Website: https://thebridgeservices.ca Hours: Check with The Bridge for dates and times Details: https://www.helpkelowna.com/resource/460 ### Reconnect Program - Okanagan Boys and Girls Clubs Outreach, support, and mediation for at-risk or homeless youth ages 13-18, or youth having conflict at home. Address: 1633 Richter St, Kelowna, BC V1Y 9T7 Phone: 250-762-3914 Website: https://www.bgco.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/607 ### ROOTS Program - Metis Community Services Society of BC Helps Metis children who are in government care stay connected to their identity, heritage, community, and family. Works on plans to reunite children with family when possible. Address: 201-2949 Pandosy St, Kelowna, BC V1Y 1W1 Phone: 250-868-0351 Website: https://mcsbc.org/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/608 ### Starbright Children's Development Centre Early intervention services for children ages 0-6 with developmental delays and disabilities. Address: 1546 Bernard Avenue, Kelowna, BC V1Y 6R9 Phone: 250-763-5100 Website: https://starbrightokanagan.ca/ Hours: Monday-Friday 8:00 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/67 ### Stepping Stones Counselling Group - Autism & Neurodivergent Support Therapy for neurodivergent individuals including ADHD, autism, and masking support. In-person in Kelowna and online. Trauma-informed approach that respects your communication style and sensory needs. Services for children, youth, and adults. Children's social skills groups also available. Address: 1815 Kirschner Rd #150, Kelowna, BC V1Y 4N7 Phone: 250-763-7414 Website: https://www.steppingstonesokanagan.ca Hours: By appointment Details: https://www.helpkelowna.com/resource/435 ### Supports and Networking for Adoption and Permanency Planning - KCR Helps children ages 3-12 (sometimes younger or older) get ready for adoption and supports them, their foster parents, and adoptive parents through the process. Also provides support after adoption. Children are referred by their social workers. Address: 401-1726 Dolphin Ave, Kelowna, BC V1Y 9R9 Phone: 250-717-2076 Website: https://kcr.ca/ Hours: Call for appointment Details: https://www.helpkelowna.com/resource/526 ### The Parent Place - The Bridge Youth & Family Services A welcoming space for parents of children ages 0-6. Offers parenting classes, weekly support groups, and activities to help you feel supported and confident. Check the Parent Place Calendar for dates and times. Address: 630 Cadder Ave, Kelowna, BC V1Y 5N4 Phone: 250-763-0456 Website: https://thebridgeservices.ca/ Hours: Call for program schedule Details: https://www.helpkelowna.com/resource/610 ### The Path - The Bridge Youth & Family Services For youth under 18 in Ministry care who are moving out of group home settings. Helps youth build the life skills they need for a successful move to adulthood. Professional referral required. Address: 760 Hwy 33 W, Kelowna, BC V1X 1Y4 Phone: 250-763-0456 Website: https://thebridgeservices.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/527 ### The Zone - Building Healthy Families Society Anger management and conflict resolution for parents and youth ages 10-16. Youth and parents attend all sessions together. Open to self-referrals and referrals from MCFD, Alcohol & Drug Centre, Public Health, and other agencies. Address: 1390 KLO Rd, Kelowna, BC V1W 3P6 Phone: 250-861-4933 Website: https://www.buildinghealthyfamilies.ca Hours: Call for program schedule Details: https://www.helpkelowna.com/resource/581 ### Transition Suite Support - The Bridge Youth & Family Services Self-contained apartments for young people, including pregnant or parenting youth, to practice independent living. Professional referral required. Address: 760 Hwy 33 W, Kelowna, BC V1X 1Y4 Phone: 250-763-0456 Website: https://thebridgeservices.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/528 ### Westbank First Nation - Indigenous Infant and Child Development Program Two programs for Indigenous families on and off reserve. The early years program (ages 0-6) provides home visits, developmental screenings, and help accessing services. The supported child development program (ages 3-12) gives extra support for children in child care, preschool, after-school programs, and helps with the move to kindergarten and middle school. Address: 1880 Quail Lane, Westbank, BC Phone: 250-768-4838 Website: https://www.wfn.ca/community-programs-services/children-families.htm Hours: Call for hours Details: https://www.helpkelowna.com/resource/674 ### YMCA - Child Care Resource & Referral (CCRR) Program Free help finding child care in the Central Okanagan. Search a database of local child care options, get help choosing what's right for your family, apply for the Affordable Child Care Benefit, and check your child's development with free screening tools. Run by the YMCA. Address: Unit 201, 2949 Pandosy Street, Kelowna, BC V1Y 1W1 Phone: 236-499-2224 Website: https://www.ymcasibc.ca/ccrr Hours: Mon 9:00 AM - 5:00 PM; Tue 9:00 AM - 5:00 PM; Wed 9:00 AM - 8:00 PM; Thu 9:00 AM - 5:00 PM; Fri 9:00 AM - 5:00 PM; Sat 9:00 AM - 2:00 PM Details: https://www.helpkelowna.com/resource/673 ### Aboriginal Services - Kelowna - Ministry of Children and Family Development Works to make sure Aboriginal communities in BC have access to culturally appropriate programs and services that reflect their culture and traditions. Address: 147 Park Rd, Kelowna, BC V1X 3E3 Phone: 250-491-7025 Hours: Call for hours Details: https://www.helpkelowna.com/resource/589 ### Be Brave Ranch by Little Warriors Treatment centre near Edmonton, Alberta for children who have been sexually abused. One-year program using therapy approaches like TF-CBT, EMDR, art therapy, animal-assisted therapy, and Indigenous Elder teachings. Free for families. Open to families across Canada. Address: Edmonton area, Alberta (location confidential) Phone: 1-888-757-0775 Website: https://littlewarriors.ca/be-brave-ranch/ Hours: Contact for intake and program information Details: https://www.helpkelowna.com/resource/810 ### Belonging Network (formerly Adoptive Families Association of BC) Province-wide support for families at any stage of adoption. Includes education, resources, social events, and a Family Support line (778-897-1315). Interpretation available in multiple languages. Address: 408-602 West Hastings St, Vancouver, BC V6B 1P2 Phone: 1-877-236-7807 Website: https://www.belongingnetwork.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/519 ### Bereavement Support for Children & Families Free grief and bereavement support for children, youth, and families through the Central Okanagan Hospice Association. Includes one-on-one counselling, group programs, and resources for parents helping their kids through loss. Address: Kelowna (community programs) Phone: 250-763-5511 Website: https://hospicecoha.org/programs-services/children-youth-grief-bereavement/ Hours: Hours vary by program Details: https://www.helpkelowna.com/resource/769 ### Child and Youth Permanency Council of Canada (CYPCC) National charity with information, resources, and a helpline for anyone considering adoption, birth parents, adoptees, and adoptive families. Address: Phone service - Canada-wide Phone: 1-888-542-3678 Website: https://permanency.ca Hours: Call for helpline hours Details: https://www.helpkelowna.com/resource/804 ### CONNECT Autism Autism consultant services providing support and consultation for people with autism and their families. Address: 550 Osprey Ave #601, Kelowna, BC Phone: 250-878-9884 Hours: Monday-Friday 8:00 AM - 5:00 PM (call to confirm) Details: https://www.helpkelowna.com/resource/438 ### ERASE - Expect Respect & A Safe Education BC government program to prevent and address bullying in schools. You can report bullying anonymously online. Resources available for students, parents, and educators on cyberbullying, discrimination, and violence prevention. Address: Online — all BC schools Phone: 1-888-868-6020 Website: https://www.erase.gov.bc.ca Hours: 24/7 online reporting Details: https://www.helpkelowna.com/resource/797 ### Family Connection Centre (FCC) - Kelowna Free support for children and youth ages 0-18. No referral or diagnosis needed. Includes speech therapy, physiotherapy, occupational therapy, behaviour support, developmental monitoring, parenting groups, and care coordination. Toll-free: 1-844-944-1445. Address: Unit #120 - 1835 Gordon Drive, Kelowna, BC V1Y 3H4 Phone: 778-760-1445 Website: https://arcprograms.com/fcc/ Hours: Mon/Fri 8:30 AM - 4:30 PM; Tue-Thu 8:00 AM - 8:00 PM; Sat 8:30 AM - 4:00 PM; Sun Closed Details: https://www.helpkelowna.com/resource/350 ### Kelowna Youth & Family Services Free counselling for parents and children up to age 17. Helps with child behaviour issues at home, in the community, or with the law. Focuses on improving family relationships, communication, and parenting skills. Address: 100-260 Harvey Ave, Kelowna, BC V1Y 7S5 Phone: 250-763-2405 Hours: Call for appointment Details: https://www.helpkelowna.com/resource/475 ### Ki-Low-Na Friendship Society - Child & Family Programs Programs for Indigenous children and families including child development support, infant development, the Turtle Hut Program, and Community Action Program for Children (CAPC). Address: 442 Leon Ave, Kelowna, BC V1Y 6J3 Phone: 250-763-4905 Website: https://kfs.bc.ca/programs-services/child-family-programs/ Details: https://www.helpkelowna.com/resource/229 ### Moving Forward Family Services - Family Counselling Counselling for trauma, stress, anger, substance use, grief, depression, anxiety, and more. For individuals, couples, and families. Average fee $5-$7 per session — designed for people who cannot afford private therapy. Address: Online/Phone service (BC-wide); in-person: 101-12827 76th Ave, Surrey, BC V3W 2V3 Phone: 877-485-5025 Website: https://movingforward.help Hours: Call for appointment Details: https://www.helpkelowna.com/resource/242 ### Okanagan Kids Physio Play-based physiotherapy for children ages 0-18. Treats orthopedic injuries, post-surgical rehab, cerebral palsy, spina bifida, Down syndrome, muscular dystrophy, autism, developmental delays, torticollis, and concussion. Private pay — some extended health plans cover it. No referral needed. Address: 103-2045 Enterprise Way, Kelowna, BC V1Y 9T5 Phone: 236-420-6262 Website: https://www.facebook.com/p/Okanagan-Kids-Physio-100095516863960 Hours: Call for appointment Details: https://www.helpkelowna.com/resource/672 ### Option Line - Crisis Pregnancy & Post-Abortion Helpline Faith-based pregnancy support helpline for crisis pregnancies and post-abortion grief. Free and confidential. Note: This is a faith-based service, not neutral medical counselling. Address: Phone service - North America-wide Phone: 1-800-712-4357 Website: https://optionline.org Hours: 24/7 Details: https://www.helpkelowna.com/resource/805 ### Reach Out Youth Counselling & Family Services Society Counselling for youth ages 13-25, their parents, and families at offices in Kelowna, Lake Country, and West Kelowna. Also offers a life coaching program called "It's Great to Be Me" for ages 16-25. Call to book. Fees are on a sliding scale based on family or personal income — no one is turned away for financial reasons. Address: 1868 Ambrosi Rd, Kelowna, BC V1Y 4R9 Phone: 250-763-7892 Hours: Call for appointment Details: https://www.helpkelowna.com/resource/568 ### Representative for Children and Youth - British Columbia Protects the rights of young people up to age 19 who receive government-funded services. Helps children, youth, and families who need support dealing with the child welfare system. Also reviews critical injuries and deaths of children in care. Address: 201-546 Yates St, Victoria, BC V8W 1K8 Phone: 250-356-6710 Website: https://www.rcybc.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/525 ### Supernova - Children Who Witness Abuse Program - Kelowna Women's Shelter Counselling for children ages 3-18 who have witnessed or experienced abuse. Also offers parenting support and education for mothers and guardians, free summer programs, and educational talks for community agencies and schools. Address: Phone service - Kelowna Phone: 250-763-1040 Website: https://www.kelownawomensshelter.com Hours: Call for appointment Details: https://www.helpkelowna.com/resource/570 ### The FORCE Society for Kids Mental Health Free peer support for families of children and youth with mental health challenges — connect with other parents who understand. No waitlist. Now known as FamilySmart. Local Kelowna contact and 24/7 provincial phone line available. Address: Kelowna, BC (also available province-wide by phone) Phone: 250-801-9490 Website: https://familysmart.ca/ Hours: 24/7 Details: https://www.helpkelowna.com/resource/486 ### Federation of BC Youth in Care Networks Youth-led non-profit for young people ages 14-24 who are in or have been in government care in BC. Programs help youth connect, get support, find learning opportunities, and have their voices heard to improve the care system. Address: BC-wide - contact for Kelowna area Phone: 1-604-527-7762 Hours: Call for hours Details: https://www.helpkelowna.com/resource/522 ### My Tween and Me - Kelowna Parenting Parenting program to help you build confidence and connect with your tween. Run by BC Council for Families. Contact Building Healthy Families (250-861-4933) or KCR (250-763-8008) for the current schedule. Address: Phone service - Kelowna Phone: 250-764-4402 Hours: Call for program schedule Details: https://www.helpkelowna.com/resource/603 ### Perinatal Mood Disorder Awareness Ltd. Raises awareness about mood disorders during pregnancy and after birth. Provides resources, support groups, and a resource website for affected individuals and families. Address: Phone/Online service Phone: 778-215-7418 Hours: 24/7 online resources Details: https://www.helpkelowna.com/resource/483 ### Perinatal Mood Disorder Support & Education Group - Postpartum Depression Awareness Ltd. (PPDA) Support group for people experiencing depression or mood changes during pregnancy or in the five years after having a baby. Open to mothers, fathers, and adoptive parents. Address: Phone/Online service Phone: 778-215-7418 Hours: Call for meeting schedule Details: https://www.helpkelowna.com/resource/484 ## End of Life / Palliative Care (7 resources) Support for individuals, families, and caregivers facing serious illness, loss, or end-of-life decisions. URL: https://www.helpkelowna.com/category/end-of-life ### Central Okanagan Hospice Association - Support Services Hospice, palliative, and grief support in the Central Okanagan. Includes compassionate home visitors, wellness programs (yoga, reiki, meditation), vigil support in final days, adult grief counselling, children and youth grief support (ages 5-19 — counselling, art therapy, Horse Whisperer Grief Camp), advance care planning, and a lending library. Free. Address: 200-1890 Cooper Road, Kelowna, BC V1Y 8B7 Phone: 250-763-5511 Website: https://hospicecoha.org/programs-services/ Hours: Mon-Thu 8:00 AM - 4:00 PM; Fri 8:00 AM - 1:00 PM Details: https://www.helpkelowna.com/resource/154 ### Central Okanagan Hospice House Home-like hospice facility with 24/7 palliative care, pain and symptom management, emotional support, private rooms, gardens, and gathering spaces. Staffed by trained professionals. Usually admitted by referral through the Hospice Palliative Care team. Address: 2035 Ethel Street, Kelowna, BC V1Y 2Z6 Phone: 250-862-4126 Website: https://hospicehousekelowna.com/ Hours: By referral - call to confirm Details: https://www.helpkelowna.com/resource/812 ### Interior Health - MAiD Coordination Centre Information and coordination for Medical Assistance in Dying (MAiD) across the Interior Health region. Explains who is eligible, how the process works, and connects patients with MAiD doctors. Address: 505 Doyle Avenue, Kelowna, BC V1Y 0C5 Phone: 250-469-7073 Website: https://www.interiorhealth.ca/health-and-wellness/palliative-and-end-of-life-care/medical-assistance-in-dying Hours: Mon-Fri 8am-4pm Details: https://www.helpkelowna.com/resource/845 ### Advance Care Planning (BC) A way to write down your health care wishes in case you can't speak for yourself later. Includes having conversations with loved ones and may involve legal documents like a Representation Agreement or Advance Directive. Free printable guides including "My Voice" (available in multiple languages). Local help available through Central Okanagan Hospice Association. Address: Province-wide service Phone: 811 Website: https://www2.gov.bc.ca/gov/content/family-social-supports/seniors/health-safety/advance-care-planning Hours: 8-1-1 available 24/7 Details: https://www.helpkelowna.com/resource/815 ### Nidus Personal Planning Resource Centre Free forms, guides, and a secure registry to help you create legal documents (representation agreements and advance directives) for your end-of-life planning in BC. Address: Phone / Online service Phone: 1-877-267-5552 Website: https://nidus.ca/ Hours: Mon-Fri 9am-4pm Details: https://www.helpkelowna.com/resource/846 ### Interior Health - Hospice Palliative Care Program Interior Health coordinates hospice and palliative care across the Interior BC region — home-based care, hospice beds, pain and symptom management, and caregiver support. Usually need a referral from your doctor. Call your local Interior Health office or HealthLink BC at 8-1-1 to get started. Address: Province-wide service Phone: 811 Website: https://www.interiorhealth.ca/health-and-wellness/palliative-and-end-of-life-care Details: https://www.helpkelowna.com/resource/816 ### BC Centre for Palliative Care - Advance Care Planning Free guides and videos to help you plan your future health care wishes in three steps: Think, Talk, Plan. Available in English, Hindi, Punjabi, Simplified Chinese, and Traditional Chinese. Address: Online service Website: https://www.bc-cpc.ca/acp/ Details: https://www.helpkelowna.com/resource/847 ## Mental Health (59 resources) Counselling, therapy, and mental wellness support URL: https://www.helpkelowna.com/category/mental-health ### Access Mental Health & Substance Use Services (MHSU) - Interior Health Call or walk in to get connected to Interior Health mental health and substance use services. They'll ask a few screening questions and match you with the right program or care team. No doctor referral needed — you can refer yourself. Address: 505 Doyle Avenue, Kelowna, BC Phone: 310-6478 Website: https://www.interiorhealth.ca/services/access-mental-health-and-substance-use-services Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/456 ### ADHD Support & Executive Function Coaching – CMHA Kelowna Free or low-cost group programs and support for youth and adults with ADHD and executive function challenges. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/mental-health/contact Hours: Program schedules vary Details: https://www.helpkelowna.com/resource/759 ### Adolescent Psychiatric Unit (APU) - Interior Health Hospital-based program for youth ages 12-17 with serious psychiatric symptoms like psychosis, mood disorders, or severe anxiety that need a longer stay for assessment and treatment planning. A team of specialists works with the young person, their family, and community supports. Address: 5th Floor - 2268 Pandosy St, Kelowna, BC V1Y 1T2 Phone: 250-862-4346 Website: https://www.interiorhealth.ca Hours: 24/7 Details: https://www.helpkelowna.com/resource/463 ### BCSS Kelowna - Mental Health Support Support, education, and advocacy for people living with mental illness and their families. Offers peer support, education programs, and recovery resources. Address: 203-347 Leon Ave, Kelowna, BC V1Y 8C7 Phone: 250-868-3119 Website: https://www.bcss.org/venue/bcss-kelowna/ Hours: Monday-Friday 9:00 AM - 5:00 PM Details: https://www.helpkelowna.com/resource/102 ### BGC Okanagan - Outreach Mental Health Mental health support for youth ages 12-18 who are not comfortable going to a regular office. Staff come to the young person. Referral from Child and Youth Mental Health required. Address: 1434 Graham Street, Kelowna, BC Phone: 250-762-3914 Website: https://www.bgco.ca Hours: Monday-Friday 8:00 AM - 5:00 PM (flexible daytime hours) Details: https://www.helpkelowna.com/resource/464 ### B.R.I.D.G.E.S. Education Course - Mental Health Individual & Family Support (BCSS Kelowna) A free 10-week peer-taught recovery course for people 18 and up living with a mental illness. Call to register. Address: 203-347 Leon Ave, Kelowna, BC V1Y 8C7 Phone: 250-868-3119 Website: https://www.bcsskelowna.org Hours: Call for course schedule Details: https://www.helpkelowna.com/resource/573 ### Canadian Mental Health Association - Kelowna Mental health support, counselling, and wellness programs. Sliding scale fees available so cost doesn't have to be a barrier. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/mental-health/contact Hours: Mon-Fri 9:00 AM - 4:00 PM; Sat-Sun Closed Details: https://www.helpkelowna.com/resource/19 ### Children of Change - Kelowna Family Centre Group counselling for children age 6 and up whose parents have separated or are separating. Address: 204-347 Leon Ave, Kelowna, BC V1Y 8C7 Phone: 250-860-3181 Website: https://www.kfscs.com Hours: Call for group schedule Details: https://www.helpkelowna.com/resource/563 ### CMHA Kelowna - Community Roots Navigation Services Outreach and hands-on help for people who are homeless or at risk and dealing with mental health challenges. Helps connect you to housing, health services, and community supports. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/programs-supports/community-roots Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/230 ### CMHA Kelowna - REnEW Program Recovery and wellness program with peer support, wellness activities, skill-building, and community connections to help people maintain mental health and build resilience. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-801-5654 Website: https://www.cmhakelowna.com/programs-supports/renew-program Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/233 ### Connect Counselling & Therapy Society - Adult Mental Health Services Counselling for adults and couples dealing with relationship difficulties, life transitions, anxiety, or depression. Individual counselling is free with a referral from Adult Mental Health (call 310-6478). Couples and group counselling available without referral for a fee. Address: 1890 Cooper Rd, Unit 4, Kelowna, BC V1Y 8B7 Phone: 250-860-3181 Website: https://www.connectcounsellingsociety.ca Hours: Monday-Friday 8:30 AM - 4:30 PM (closed 12:00 PM - 1:00 PM). After hours appointments available. Details: https://www.helpkelowna.com/resource/467 ### Connected by 25 - CMHA Kelowna & The Bridge Youth & Family Services Support for young people ages 16-24 navigating the transition to adulthood. Builds life skills, resilience, and sense of belonging. Contact the Youth Transitions Navigators to apply for Nexus, Supper Club, Youth Transitions, and Connected by 25. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/554 ### Developmental Disabilities Mental Health Services - Interior Health Mental health services for people who have both an intellectual developmental disorder and a mental health disorder. Address: 505 Doyle Avenue, Kelowna, BC Phone: 250-469-7070 Website: https://www.interiorhealth.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/465 ### Discovery College - CMHA Kelowna Free courses about mental health topics like anxiety, coping skills, and recovery. Open to anyone. Led by people with lived experience. Run by CMHA Kelowna. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://cmhakelowna.com Hours: Check website for current course schedule. Details: https://www.helpkelowna.com/resource/892 ### Divergent Psychotherapy Counselling for people with autism and/or ADHD in Kelowna. Affirming, trauma-informed care for masking, burnout, sensory overwhelm, and identity exploration. In-person and virtual appointments available for anyone in BC. Address: 1100-1631 Dickson Avenue (11th floor, Landmark 6), Kelowna, BC V1Y 0B5 Phone: 778-363-3374 Website: https://divergentpsychotherapy.ca Hours: By appointment (caseload currently full - register interest via website) Details: https://www.helpkelowna.com/resource/434 ### Early Psychosis Intervention (EPI) - Interior Health Assessment and treatment for people who have recently developed psychosis. For those under 19, contact MCFD Child & Youth Mental Health. Address: 505 Doyle Avenue, Kelowna, BC Phone: 250-469-7070 Website: https://www.interiorhealth.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/466 ### Family Assessment Services - Ki-Low-Na Friendship Society One-to-one counselling for depression, anxiety, and bipolar disorder (refers out for clinical and psychiatric care). Also runs workshops on relationships, anger management, and a women's support group called "Holding Hands" focused on cultural learning. Address: 442 Leon Ave, Kelowna, BC V1Y 6J3 Phone: 250-763-4905 Website: https://kfs.bc.ca/ Hours: Call for appointment Details: https://www.helpkelowna.com/resource/564 ### Family Treatment Program - ARC Programs Ltd. Mental health support that comes to families at home, helping reduce risk to children and youth ages 7-17 and strengthen family skills. Referral through Child and Youth Mental Health (MCFD). Address: 513 Bernard Ave, Kelowna, BC V1Y 6N9 Phone: 250-763-2977 Website: https://arcprograms.com/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/598 ### Interior Health - Kelowna Mental Health & Substance Use Outpatient mental health and substance use services for adults and youth, including assessment, treatment, counselling, crisis support, and support groups. Address: 505 Doyle Avenue, Kelowna, BC V1Y 0C5 Phone: 250-469-7070 Website: https://www.interiorhealth.ca/locations/kelowna-mental-health-substance-use Hours: Monday - Friday: 8:00 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/164 ### Kelowna Eating Disorders Outpatient Program - Interior Health Outpatient treatment for youth ages 12-18 and adults with anorexia or bulimia. Includes group therapy, education, family support, individual therapy, nutrition counselling, and psychiatric consultation. Address: 100-540 Groves Ave, Kelowna, BC V1Y 4Y7 Phone: 250-870-5777 Website: https://www.interiorhealth.ca Hours: Call for appointment Details: https://www.helpkelowna.com/resource/480 ### Kelowna Family Centre Free professional counselling for adults, children, couples, and families across the Central Okanagan. Individual, group, and family therapy available. Address: 1890 Cooper Rd, Unit 4, Kelowna, BC V1Y 8B7 Phone: 250-860-3181 Website: https://www.connectcounsellingsociety.ca/nm_venue/kelowna-family-centre/ Hours: Mon-Fri 8:30 AM - 4:30 PM (closed 12:00 PM - 1:00 PM) Details: https://www.helpkelowna.com/resource/159 ### Mamas for Mamas - Mental Health Counselling Free mental health counselling and groups for moms and families going through tough times. Address: Unit 120, 1735 Dolphin Avenue, Kelowna, BC V1Y 8A6 Phone: 877-535-2432 Website: https://www.mamasformamas.org Hours: Call for appointment Details: https://www.helpkelowna.com/resource/267 ### Mental Health First Aid - CMHA Kelowna Two-day workshop that teaches you how to recognize signs of mental health problems and how to help. Covers common mental health issues, crisis situations, and how to connect someone to professional help. Ages 19+. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/ Hours: Call for workshop schedule Details: https://www.helpkelowna.com/resource/574 ### Nexus Wellness Project - CMHA Kelowna A 12-week group program where young people ages 16-24 build life skills, get peer support, and connect with community resources. Space limited to 15 per session, 4 intakes per year. Must be referred by a community professional and attend an intake session. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/555 ### Peer Support Services - CMHA Kelowna Peer support for adults 19+ dealing with the isolating effects of mental health issues. Connect with others who have lived experience. Programs include group sessions, one-on-one support, and hospital visits. You need a referral from a mental health professional, local agency, or family doctor. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/578 ### Psychiatric Services - Kelowna General Hospital - Interior Health Emergency psychiatric assessment, chemical dependency program, psychiatric intensive care, electroconvulsive therapy (ECT), and a child/youth mental health liaison at Kelowna General Hospital. Address: 2268 Pandosy St, Kelowna, BC V1Y 1T2 Phone: 250-862-4478 Website: https://www.interiorhealth.ca Hours: 24/7 for emergencies Details: https://www.helpkelowna.com/resource/485 ### Reach Out Youth Counselling - Okanagan Boys and Girls Clubs Free counselling for youth ages 12-24 and their families. You need an appointment — call to book. Address: 2466 Main St, West Kelowna, BC V4T 1Z1 Phone: 250-768-9139 Website: https://www.bgco.ca/ Hours: Call for appointment Details: https://www.helpkelowna.com/resource/567 ### Strengthening Families Together Course - Mental Health Individual & Family Support (BCSS Kelowna) Free 10-week course for family and friends of someone with a mental illness. Learn coping skills, how to listen, problem-solving, and setting boundaries. Runs spring and fall. Call to register. Address: 203-347 Leon Ave, Kelowna, BC V1Y 8C7 Phone: 250-868-3119 Website: https://www.bcsskelowna.org Hours: Call for course schedule Details: https://www.helpkelowna.com/resource/580 ### Supper Club - CMHA Kelowna A 12-week life skills program for young people ages 16-24 who need extra support transitioning to adulthood. Limited to 15 spots, 4 intakes per year. Must be referred by a community professional and attend an intake session. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/556 ### The Compassionate Friends of Kelowna – Bereaved Parent Support Group Free monthly support group for parents, grandparents, and siblings grieving the death of a child of any age, from any cause. Meets at First United Church. No registration needed. Part of a national network. Address: First United Church, 721 Bernard Ave, Kelowna, BC Phone: 250-807-2487 Website: https://tcfcanada.net Hours: 2nd Thursday of each month, 7:00 PM - 9:00 PM Details: https://www.helpkelowna.com/resource/864 ### Third Space Charity (Kelowna) Affordable counselling for young adults ages 18-29 on a pay-what-you-can basis. Student clinicians offer up to 7 free sessions, in person or online. They also run community mental health education programs. Address: 1708 Dolphin Ave #104, Kelowna, BC V1Y 9S4 Phone: 250-800-0720 Website: https://www.thirdspacecanada.org Hours: Varies by program - contact for current schedule Details: https://www.helpkelowna.com/resource/363 ### Touchstone Counselling - Evangel Church Safe, confidential counselling for anyone who needs emotional support. You start with up to six one-hour sessions. Address: 3261 Gordon Dr, Kelowna, BC V1W 3N4 Phone: 250-762-0682 Website: https://www.evangelbc.org Hours: Call for appointment Details: https://www.helpkelowna.com/resource/571 ### Trauma Therapy - Metis Community Services Society of BC Culturally appropriate counselling for Metis teens and adults dealing with mental health challenges, personal trauma, or family loss. Address: 201-2949 Pandosy St, Kelowna, BC V1Y 1W1 Phone: 250-868-0351 Website: https://mcsbc.org/ Hours: Call for appointment Details: https://www.helpkelowna.com/resource/611 ### Westbank First Nation - Addictions and Counselling Services Addiction and counselling services for Westbank First Nation members. Includes Wellbriety, Men's Circle of Courage, individual counselling, youth counselling, Youth Leadership Group, and family counselling. Address: 1900 Quail Lane, Westbank, BC V4T 2H3 Phone: 250-768-0227 Website: https://www.wfn.ca Hours: Call for appointment Details: https://www.helpkelowna.com/resource/572 ### Your Recovery Journey Program - Mental Health Individual & Family Support (BCSS Kelowna) A mental health course about recovery, goal-setting, and building a personal wellness toolkit. Taught by peers for peers. Ages 18+. Address: 203-347 Leon Ave, Kelowna, BC V1Y 8C7 Phone: 250-868-3119 Website: https://www.bcsskelowna.org Hours: Call for course schedule Details: https://www.helpkelowna.com/resource/582 ### Youth Transitions Navigator - CMHA Kelowna Help for young people ages 16-24 navigating the system — mental health, addiction, health care, education, job support, and community activities. A navigator works with you one-on-one to build skills, connect to services, and move toward independence. You need to be ready and willing to participate. Through CMHA Kelowna's Connected by 25 program. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/618 ### Assertive Community Treatment (ACT) Team - Interior Health Intensive, ongoing support for people with severe and persistent mental illness. A team comes to you and helps with psychiatric care, medication, housing, and crisis situations. Address: Kelowna, BC Phone: 250-469-7070 Website: https://www.interiorhealth.ca Hours: Monday-Friday. Call for intake. Details: https://www.helpkelowna.com/resource/891 ### BC Bereavement Helpline Free telephone grief support for anyone in BC who has lost someone. Provides compassionate listening, information, and referrals. Greater Vancouver: 604-738-9950. Toll-free BC: 1-877-779-2223. Address: Phone and email service — BC-wide Phone: 1-877-779-2223 Website: https://bcbh.ca Hours: Mon-Fri 9:00 AM - 5:00 PM Details: https://www.helpkelowna.com/resource/865 ### Bounce Back BC Free self-help program for adults and youth 15+ dealing with mild to moderate depression, anxiety, stress, or worry. Includes phone coaching and online tools. You can sign up yourself online or get a referral from a doctor. Available across BC. Address: BC-wide service Phone: 1-866-639-0522 Website: https://bouncebackbc.ca Hours: Monday to Friday 9am-5pm Details: https://www.helpkelowna.com/resource/796 ### BrainTrust Canada - BrainConnect Accessible Counselling Free virtual counselling for adults with an acquired brain injury, available across BC. Designed to be easy to access with no cost, no travel, and no complicated steps. Address: #100-215 Lawrence Ave, Kelowna, BC V1Y 6L2 Phone: 250-762-3233 Website: https://braintrustcanada.com/services/brain-connect/ Details: https://www.helpkelowna.com/resource/899 ### Care to Speak - Mental Health Support for Healthcare Providers Free, confidential mental health support made specifically for healthcare workers. Available 24/7 if you're dealing with stress, burnout, or mental health challenges. Address: Phone service - Province-wide Phone: 1-866-802-7337 Website: https://caretospeak.ca Hours: 24/7 Details: https://www.helpkelowna.com/resource/418 ### Child & Youth Sexual Abuse Intervention Program - Elizabeth Fry Society Central Okanagan Therapy for children and youth who have experienced sexual abuse, assault, or exploitation. Also supports non-offending caregivers. Focuses on restoring safety and security. Address: 649 Leon Avenue, Kelowna, BC V1Y 9S3 Phone: 250-763-4613 Hours: Call for appointment Details: https://www.helpkelowna.com/resource/592 ### CMHA Kelowna - Virtual Counselling Services Free virtual counselling for adults 25+ on weekdays. Sessions happen by video or phone from home. A counselling team (not one fixed counsellor) works with you using a strengths-based approach. Book by calling or emailing. First session includes a pre-screening call. Address: Virtual service - online Phone: 250-861-3644 Website: https://www.cmhakelowna.com/programs-supports/virtual-counselling-services Hours: Weekdays (excluding holidays) Details: https://www.helpkelowna.com/resource/121 ### Helpline for Individuals with an Eating Disorder Free, confidential phone, email, or online chat support for anyone affected by an eating disorder. Get information, resources, and help finding next steps. Address: Phone service - Province-wide Phone: 1-866-633-4220 Website: https://nedic.ca Hours: Monday-Friday 9:00 AM - 9:00 PM EST (call to confirm) Details: https://www.helpkelowna.com/resource/413 ### Kelty Mental Health Resource Centre Online info and resources for parents and caregivers supporting a child or teen with mental health challenges. Part of BC Children's Hospital. Address: Online resource Phone: 1-800-665-1822 Website: https://keltymentalhealth.ca Hours: 24/7 online Details: https://www.helpkelowna.com/resource/446 ### Mood Disorders Association of BC Support, education, and resources for people living with depression, bipolar disorder, and other mood disorders. Offers peer support groups, workshops, and recovery programs. Part of Lookout Housing and Health Society. Address: 201-1260 Hornby Street, Vancouver, BC V6Z 1W2 Phone: 604-873-0103 Website: https://www.mdabc.net Hours: Monday to Friday 9am-5pm Details: https://www.helpkelowna.com/resource/791 ### Moving Forward Family Services - Free Counselling Free short-term and affordable long-term counselling for anyone in BC (and anyone in Canada who cannot find local support). Sessions by supervised students and registered therapists — online, phone, or in-person in the Lower Mainland. Available in 20+ languages. Address: Online/Phone service (BC-wide); in-person: 101-12827 76th Ave, Surrey, BC V3W 2V3 Phone: 877-485-5025 Website: https://movingforward.help Hours: Call for appointment - shorter wait times than public services Details: https://www.helpkelowna.com/resource/240 ### Moving Forward - Free Life Skills Coaching Programs FREE coaching programs available online and by phone across BC: life skills, healthy relationships, substance use management, mindfulness, seniors support, and parenting (children 0-5). Address: Online/Phone service - BC-wide Phone: 877-485-5025 Website: https://movingforward.help Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/241 ### Post-Abortion Recovery Program - Rachel's Vineyard - Kelowna Retreat Healing support for women and men after an abortion experience. Offers weekend group retreats and one-on-one counselling in a confidential, non-judgmental setting. Address: PO Box 20187 RPO Towne Centre, Kelowna, BC V1Y 9H2 Phone: 250-762-2273 Website: https://www.rachelsvineyardkelowna.com/ Hours: Call/text or email for retreat schedule Details: https://www.helpkelowna.com/resource/539 ### Sexually Intrusive Behaviour Program for Children Under 12 - Kelowna Family Centre Counselling for children under 12 who are showing inappropriate sexual behaviour. Referral needed from a Child and Youth mental health team or family doctor. Address: 204-347 Leon Ave, Kelowna, BC V1Y 8C7 Phone: 250-860-3181 Hours: Call for appointment Details: https://www.helpkelowna.com/resource/569 ### Children's Health Policy Centre (SFU) Research group at Simon Fraser University that publishes the Children's Mental Health Research Quarterly — evidence-based research and strategies for child and youth mental health. Address: Simon Fraser University, Burnaby, BC Website: https://www.childhealthpolicy.ca Hours: Online resources available 24/7 Details: https://www.helpkelowna.com/resource/792 ### Jack.org - Youth Mental Health National charity that trains young people ages 15-25 to support mental health in their communities. Programs include Be There peer support training, Jack Talks, campus chapters, and summit events. Address: Canada-wide service Website: https://jack.org Hours: 24/7 online resources Details: https://www.helpkelowna.com/resource/793 ### Kelowna Assistance for Postpartum Depression Support group for women experiencing mood changes, anxiety, or depression after having a baby. Address: Phone service - Kelowna Phone: 250-860-5096 Hours: Call for meeting schedule Details: https://www.helpkelowna.com/resource/479 ### Mindshift - Anxiety Canada Free app that helps you manage anxiety using proven techniques. Tools include guided meditation, thought journal, coping cards, goal setting, mood check-ins, and ways to face fears. Helpful for worry, panic, social anxiety, perfectionism, and phobias. Address: Online resource - download app Phone: 604-620-0744 Hours: 24/7 via app Details: https://www.helpkelowna.com/resource/447 ### Okanagan Suicide Awareness Society Raises awareness about suicide through courses, workshops, and a resource library. Runs support programs for people who have lost someone to suicide, including a private online support group. Address: Kelowna Website: https://suicideawareness.ca Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/481 ### PEOPLE Peer Support Workers and Navigators Peer support workers available at several locations to help you navigate services. ORL Downtown (Mon-Wed 8:30 AM - 3:30 PM), ORL Rutland (Thu-Fri 10 AM - 4 PM), Parkinson Recreation Centre (Mon-Thu 10 AM - 3 PM), KFS Indigenous Harm Reduction Team (Mon-Fri 8:30 AM - 2:30 PM), Overnight Sheltering Site and downtown (Mon-Thu 9 AM - 2 PM). Address: Various locations in Kelowna Website: https://www.interiorhealth.ca Hours: See description for hours by location Details: https://www.helpkelowna.com/resource/651 ### Ridgeview Community Centre – Low-Cost Counselling Counselling for mental health and life issues on a sliding scale — much cheaper than private clinics. Address: Kelowna area - contact for location Phone: 250-860-3274 Hours: By appointment - call for availability Details: https://www.helpkelowna.com/resource/380 ### Canada.ca Mental Health Resources (formerly Wellness Together Canada) Government of Canada mental health resources. Find information on mental health and substance use supports, crisis services, and wellness tools across Canada. Address: Phone service - available anywhere Website: https://www.canada.ca/en/public-health/services/mental-health-services/mental-health-get-help.html Details: https://www.helpkelowna.com/resource/123 ### HereToHelp BC Free online mental health and substance use information. Includes self-tests, wellness tools, fact sheets, and personal stories. Address: Online resource Website: https://www.heretohelp.bc.ca Details: https://www.helpkelowna.com/resource/125 ## Victim Services (6 resources) Support services for victims of crime and violence URL: https://www.helpkelowna.com/category/victim-services ### Child and Youth Advocacy Centre (CYAC) of Kelowna A team of police, child welfare, medical, and counselling professionals who work together to support children and youth (up to age 18) who have experienced abuse or sexual exploitation. Child-friendly space. Children must be referred by police or MCFD. Address: 200-1815 Kirschner Road, Kelowna, BC Phone: 236-361-8588 Website: https://cyackelowna.com Details: https://www.helpkelowna.com/resource/854 ### Inside/Out Violence Prevention Program for Youth - Kelowna Women's Shelter Group program teaching kids and youth (K through university) about healthy relationships, bullying, self-care, dating, and abuse prevention. Covers topics like alcohol and drugs, identity, self-harm, depression, and suicide. Address: Phone service - Kelowna Phone: 250-763-1040 Website: https://www.kelownawomensshelter.com Hours: Call for program schedule Details: https://www.helpkelowna.com/resource/558 ### Racist Incident Helpline Free, confidential helpline for anyone in BC who has experienced or witnessed racism. Available in over 240 languages. Call and let them know if you need an interpreter. Address: Phone service - available anywhere in BC Phone: 1-833-457-5463 Website: https://racistincidenthelpline.ca Hours: Mon-Fri 9:00 AM - 5:00 PM (PT) Details: https://www.helpkelowna.com/resource/130 ### Specialized Victim Assistance Program - Elizabeth Fry Society Central Okanagan Free, confidential support and safety planning for adult and child victims of family or sexual violence. Includes information about the justice system and someone to go with you to court. Address: 649 Leon Avenue, Kelowna, BC V1Y 9S3 Phone: 250-763-4613 Hours: Call for appointment Details: https://www.helpkelowna.com/resource/609 ### Stopping the Violence (STV) Counselling Program – Connect Counselling Free, confidential counselling for women and children who have experienced abuse, violence, or trauma. Individual and group sessions available. Funded by BC's Stopping the Violence program and delivered by Connect Counselling and Therapy Society. Address: 4-1890 Cooper Road, Kelowna, BC Phone: 250-860-3181 Website: https://connectcounselling.ca Details: https://www.helpkelowna.com/resource/855 ### H.O.P.E Outreach - Kelowna & Vernon Nighttime outreach for women in Kelowna and Vernon, 7 days a week. Offers support, resources, and safety planning. You can report 'bad dates' by phone or online at hopeskanagan.com. Address: Mobile service - Kelowna Phone: 250-864-0399 Hours: 7 days a week, nighttime hours Details: https://www.helpkelowna.com/resource/312 ## Seniors (38 resources) Services for older adults URL: https://www.helpkelowna.com/category/seniors ### Alzheimer Society of BC - Kelowna Free support if you are caring for someone with dementia. Services include caregiver support groups, one-on-one guidance through First Link, dementia education workshops, the Minds in Motion exercise program, and Coffee & Chat peer sessions. Address: 1664 Richter St #307, Kelowna, BC V1Y 8N3 Phone: 250-860-0305 Website: https://alzheimer.ca/bc/en Hours: Mon-Fri 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/144 ### Better at Home - Central Okanagan - Seniors Outreach and Resource Centre Helps seniors aged 65+ with everyday tasks like housekeeping and errands so they can stay independent at home. Free or low-cost. Call to set up an initial meeting with the Better at Home coordinator. Address: 155 Asher Road, Kelowna, BC V1X 3H5 Phone: 250-861-6180 Website: https://seniorsoutreach.ca/better-at-home Hours: Monday-Friday 9:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/661 ### Central Okanagan Food Bank - Senior Support Food hampers for seniors through the Central Okanagan Food Bank. About 19% of food bank users are seniors. Home delivery may be available if you have trouble getting around — call to ask. Sign up through the regular COFB process at either location. Address: 2310 Enterprise Way, Kelowna, BC Phone: 250-763-7161 Website: https://cofoodbank.com/ Hours: Monday-Friday 9:00 AM - 3:00 PM Details: https://www.helpkelowna.com/resource/257 ### CMHA Kelowna - Senior Mental Health Support Mental health support for older adults through CMHA Kelowna, including counselling, peer support groups, and community resources. Address: 504 Sutherland Ave, Kelowna, BC V1Y 5X1 Phone: 250-861-3644 Website: https://www.cmhakelowna.com Hours: Monday-Friday 9:00 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/246 ### Community Connector - Seniors Outreach and Resource Centre Connects seniors 65+ in Kelowna and area with a personal wellness plan to help improve their health and well-being. Address: 155 Asher Road, Kelowna, BC V1X 3H5 Phone: 250-861-6180 Website: https://seniorsoutreach.ca/community-connector Hours: Monday-Friday 9:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/662 ### Digital Access & Form Help for Seniors Free help for seniors who need a hand with online health forms, benefits applications, or government paperwork. Drop-in assistance available at the Kelowna Seniors Centre. Address: Kelowna Seniors Centre, 700 Graham St, Kelowna, BC V1Y 4B7 Phone: 250-469-7055 Website: https://www.kelowna.ca/seniors Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/766 ### Information and Navigation Supports - Seniors Outreach and Resource Centre Helps adults 60+ and their caregivers find the right government and community services. Call for information and to get pointed in the right direction. Address: 155 Asher Road, Kelowna, BC V1X 3H5 Phone: 250-861-6180 Website: https://seniorsoutreach.ca/information-navigation-supports/ Hours: Monday-Friday 9:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/664 ### Interior Health Assisted Living & Long-Term Care – Kelowna Help finding and getting into assisted living or long-term care homes in Kelowna. Interior Health does an assessment and coordinates placement. Subsidized. Address: 505 Doyle Ave, Kelowna, BC V1Y 6V8 Phone: 1-800-707-8550 Website: https://www.interiorhealth.ca/health-and-wellness/home-and-community-care Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/735 ### Interior Health - Senior Mental Health Services Free mental health assessment, counselling, and support for seniors dealing with depression, anxiety, grief, or other concerns. Available in Kelowna and West Kelowna. Phone ext. 13459. Address: 505 Doyle Avenue, Kelowna, BC V1Y 0C5 Phone: 250-469-7070 Website: https://www.interiorhealth.ca/locations/kelowna-seniors-health-wellness-centre Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/245 ### Kelowna General Hospital - Senior Health Services Medical services and health programs for seniors at KGH, including geriatric assessment, chronic disease management, and specialized senior care. A doctor referral may be needed for some services. Address: 2268 Pandosy St, Kelowna, BC V1Y 1T2 Phone: 250-862-4000 Website: https://www.interiorhealth.ca/locations/kelowna-general-hospital Hours: 24/7 for emergencies, call for clinic hours Details: https://www.helpkelowna.com/resource/247 ### Meals on Wheels Kelowna Hot meals delivered to your home on Monday, Wednesday, and Friday for seniors and people with disabilities. Affordable rates. Call to register and set up delivery. Address: 2009A Enterprise Way, Kelowna, BC V1Y 8G6 Phone: 250-763-2424 Website: https://mow-online.com/ Hours: Delivery Mon/Wed/Fri 10:00 AM - 11:30 AM Details: https://www.helpkelowna.com/resource/45 ### Meals on Wheels - West Kelowna Hot meals delivered to your home on Monday, Wednesday, and Friday for seniors in West Kelowna. Affordable rates. Call to register and set up delivery. Address: 203-879 Anders Road, West Kelowna, BC V1Z 0C8 (office; delivery service throughout West Kelowna) Phone: 250-768-3305 Website: https://www.westsidehealthnetwork.org/listing/meals-on-wheels/ Hours: Office: Mon-Fri 9:00 AM - 12:00 PM (or by appointment). Delivery: Mon/Wed/Fri 9:30 AM - 12:00 PM. Details: https://www.helpkelowna.com/resource/259 ### More Than Meals - Seniors Outreach and Resource Centre Helps seniors who need food support through prepared meals, produce hampers, emergency food hampers, food bank delivery, and farmers market coupons. Strengthens social connections too. Address: 155 Asher Road, Kelowna, BC V1X 3H5 Phone: 250-861-6180 Website: https://seniorsoutreach.ca/more-than-meals Hours: Monday-Friday 9:00 AM - 4:00 PM (appointment required) Details: https://www.helpkelowna.com/resource/665 ### Pets & People Visiting Society Volunteers bring friendly, screened pets to visit people in care homes and hospitals. Free companionship visits for seniors and patients. Address: Box 9, 3151 Lakeshore Road, Suite 211, Kelowna, BC Phone: 250-860-6180 Website: https://www.petsandpeople.ca Hours: Call for volunteer information Details: https://www.helpkelowna.com/resource/191 ### Senior Citizen Counsellors - Westside Health Network Seniors helping other seniors with information about local services, filling out pension and benefit applications, and navigating the system. Address: 203-879 Anders Road, West Kelowna, BC V1Z 0C8 Phone: 250-768-3305 Website: https://www.westsidehealthnetwork.org Hours: Office hours: 8:00 AM - 2:00 PM Details: https://www.helpkelowna.com/resource/195 ### Senior Contact Program - Seniors Outreach and Resource Centre Brief daily phone calls to check on seniors who live alone and have no one else checking in on them regularly. Address: 155 Asher Road, Kelowna, BC V1X 3H5 Phone: 250-861-6180 Website: https://seniorsoutreach.ca/contact-us/ Hours: Monday-Friday 9:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/666 ### Senior Peer Network Support - Westside Health Network Peer support network that helps seniors stay connected through companionship, information sharing, and help accessing services. Address: 203-879 Anders Road, West Kelowna, BC V1Z 0C8 Phone: 250-768-3305 Website: https://www.westsidehealthnetwork.org Hours: Office hours: 8:00 AM - 2:00 PM Details: https://www.helpkelowna.com/resource/194 ### Seniors Activity Centre - Seniors Outreach and Resource Centre Affordable social and recreational activities for seniors in a welcoming space. Address: 1353 Richter Street, Kelowna, BC V1Y 2L5 Phone: 250-861-6180 Website: https://seniorsoutreach.ca/programs-and-services/seniors-activity-centre Hours: Call for program schedule Details: https://www.helpkelowna.com/resource/667 ### Seniors Housing Information and Navigation with Ease (SHINE) - Seniors Outreach and Resource Centre Helps seniors find stable, safe housing in the Central Okanagan. Maintains a housing directory of low-income, supportive, long-term, and assisted living options for seniors. Address: 155 Asher Road, Kelowna, BC V1X 3H5 Phone: 250-861-6180 ext. 2 Website: https://seniorsoutreach.ca/programs-and-services/shine-housing-navigator/ Hours: Monday-Friday 9:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/668 ### Seniors Outreach & Resource Centre A one-stop resource for seniors — information, referrals, support services, and help filling out forms and applications. Address: 155 Asher Road, Kelowna, BC V1X 3H5 Phone: 250-861-6180 Website: https://seniorsoutreach.ca/ Hours: Mon-Fri 9:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/44 ### Society for Learning in Retirement (SLR) Workshops and study groups in a relaxed, informal setting for seniors interested in lifelong learning. A great way to stay curious and connected. Address: 1434 Graham St, Kelowna, BC V1Y 3A8 Phone: 250-448-1203 Website: https://www.slrkelowna.ca Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/198 ### Volunteer Kelowna - Senior Volunteer Opportunities Want to stay active and give back? Volunteer Kelowna connects seniors with meaningful volunteer opportunities that match your interests and skills. Address: 620 Leon Avenue, Kelowna, BC V1Y 9T2 Phone: 250-763-8008 Website: https://kcr.ca/about-us/work-volunteer-opportunities/ Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/263 ### Westside Health Network - Digital Device Tutorial Volunteer students help seniors learn to use their computers, tablets, and smartphones. Free technology support so you can stay connected and feel confident with your devices. Address: 203-879 Anders Road, West Kelowna, BC V1Z 0C8 Phone: 250-768-3305 Website: https://www.westsidehealthnetwork.org/programs/ Hours: Office hours: 8:00 AM - 2:00 PM Details: https://www.helpkelowna.com/resource/138 ### Westside Health Network - MedWatch Helps seniors keep a written record of their current medications, medical history, and important health information all in one place. Address: 203-879 Anders Road, West Kelowna, BC V1Z 0C8 Phone: 250-768-3305 Website: https://www.westsidehealthnetwork.org/programs/ Hours: Office hours: 8:00 AM - 2:00 PM Details: https://www.helpkelowna.com/resource/141 ### Westside Health Network - Volunteer Visits Volunteers visit seniors for a walk, a coffee, or just a chat. A free way to enjoy some company and reduce isolation if you're in West Kelowna. Address: 203-879 Anders Road, West Kelowna, BC V1Z 0C8 Phone: 250-768-3305 Website: https://www.westsidehealthnetwork.org/programs/ Hours: Office hours: 8:00 AM - 2:00 PM Details: https://www.helpkelowna.com/resource/139 ### Westside Health Network - Walk n Talk Program Free fitness program with strength, balance, coordination, flexibility, and endurance exercises led by a certified instructor. Runs September to April. Great for seniors who want to stay active and social. Address: 203-879 Anders Road, West Kelowna, BC V1Z 0C8 Phone: 250-768-3305 Website: https://www.westsidehealthnetwork.org/programs/walk-n-talk/ Hours: September to April - call for schedule Details: https://www.helpkelowna.com/resource/137 ### WorkBC - Senior Employment Services If you're a senior looking for work, this free program helps with job searching, resumes, interview prep, and connecting you with employers who value older workers. Address: 107-1835 Gordon Drive, Kelowna, BC V1Y 3A4 Phone: 778-738-0225 Website: https://workbccentre-kelowna.ca/contact-us/ Hours: Monday-Thursday: 8:00 AM - 6:00 PM; Friday: 9:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/262 ### YMCA Okanagan - Senior Programs Fitness, wellness, and social programs for seniors at the YMCA — aqua fitness, gentle exercise classes, and social activities. Financial assistance is available if cost is a concern. Address: 375 Hartman Rd, Kelowna, BC V1X 2M9 Phone: 250-491-9622 Website: https://www.ymcasibc.ca Hours: Call for program schedules and facility hours Details: https://www.helpkelowna.com/resource/256 ### Adult Day Programs - Interior Health Community day programs for people who need extra support to stay independent — and a break for their caregivers. Includes a hot lunch, physical activities, health care support, social and recreational programs, and transportation (where available). Runs 1-6 days per week depending on location. There is a daily fee. Address: Phone service - Central Okanagan Phone: 1-800-707-8550 Website: https://www.interiorhealth.ca Hours: Call for program schedule Details: https://www.helpkelowna.com/resource/660 ### City of Kelowna - Senior Recreation Programs Low-cost and free recreation programs for seniors in Kelowna — fitness classes, arts and crafts, social activities, and community events. If cost is a barrier, ask about the Leisure Access Program. Address: Various locations in Kelowna Phone: 250-469-8800 Website: https://www.kelowna.ca/recreation Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/254 ### District of West Kelowna - Senior Programs Recreation programs and activities for seniors in West Kelowna — fitness, social activities, and community events. Financial assistance is available if you need it. Address: Various locations in West Kelowna Phone: 250-768-0222 Website: https://www.westkelownacity.ca Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/255 ### Driving Miss Daisy – Central Okanagan Door-through-door companion transportation for seniors and people with disabilities in Kelowna, West Kelowna, Lake Country, and Peachland. They'll help you get to medical appointments, grocery shopping, errands, and social outings. Available Mon-Fri 8am-6pm; evenings and weekends by request. This is a fee-based service. Address: Kelowna, BC — mobile service Phone: 250-860-3272 Website: https://www.drivingmissdaisy.ca/franchise/kelowna-2/ Hours: Mon-Fri 8:00 AM - 6:00 PM; evenings and weekends by request Details: https://www.helpkelowna.com/resource/867 ### Legal Aid BC - Senior Services Free legal advice and representation for seniors. Help with wills, estates, power of attorney, elder abuse, and other legal matters that come up as you age. Address: Phone service and office locations - call for nearest office Phone: 1-866-577-2525 Website: https://legalaid.bc.ca/contact/call-us Hours: Mon, Tue, Thu, Fri 9:00 AM - 3:30 PM; Wed 9:00 AM - 2:30 PM Details: https://www.helpkelowna.com/resource/249 ### Moving Forward - Seniors Support Coaching Free mental health coaching for older adults. Part of Moving Forward's free coaching programs available across BC. Address: Online/Phone service - BC-wide Phone: 877-485-5025 Website: https://movingforward.help Hours: Call for program schedules Details: https://www.helpkelowna.com/resource/244 ### Office of the Seniors Advocate - Information and Referral Call Line for Seniors The BC Seniors Advocate's office helps seniors find information about health care, housing, income supports, personal supports, and transportation. Call the toll-free line at 1-877-952-3181. Evenings and weekends, BC211 can help. They also track seniors' concerns and push government to fix system-wide problems. Address: 6th Floor, 1405 Douglas Street, PO Box 9651, STN PROV GOVT, Victoria, BC V8W 9P4 Phone: 250-952-3181 Website: https://www.seniorsadvocatebc.ca Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/670 ### Seniors' Distress Line Free, confidential 24/7 phone support for seniors, their caregivers, or anyone worried about a senior. Address: Phone service - available anywhere Phone: 604-872-1234 Website: https://www.crisiscentre.bc.ca/get-support/crisis-lines/ Hours: 24/7 Details: https://www.helpkelowna.com/resource/120 ### Seniors First BC Free help for seniors being abused, neglected, or taken advantage of. Provides information, support, and connections to legal and protective services. Helpline open Mon-Fri 8 AM - 8 PM. Address: Phone service - BC-wide Phone: 1-866-437-1940 Website: https://seniorsfirstbc.ca Hours: Monday-Friday 8:00 AM - 8:00 PM (excluding statutory holidays) Details: https://www.helpkelowna.com/resource/250 ### Service Canada - Senior Benefits Information Free help with Old Age Security, Guaranteed Income Supplement, Canada Pension Plan, and other federal benefits for seniors. Address: Phone service and office locations - call for nearest office Phone: 1-800-622-6232 Website: https://www.canada.ca/en/services/benefits/publicpensions.html Hours: Monday-Friday 8:30 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/252 ## Newcomers (9 resources) Immigration and settlement support URL: https://www.helpkelowna.com/category/newcomers ### Centre culturel francophone de l'Okanagan French-speaking and living in the Okanagan? This cultural centre offers programs, services, and a way to connect with other Francophone residents in the area. Address: 702, avenue Bernard, Kelowna, BC Phone: 250-860-4074 Website: https://www.leccfo.org Hours: Call for hours Details: https://www.helpkelowna.com/resource/631 ### Kelowna Community Resources – Immigrant Services Free settlement support if you're new to Canada — help navigating healthcare, getting enrolled in MSP, language support, and referrals to other services you might need. Address: 618 & 654 Bernard Avenue, Kelowna, BC V1Y 6P3 Phone: 250-763-8008 Website: https://kcr.ca/immigrant-services/ Hours: Monday-Friday 8:30 AM - 4:30 PM (call to confirm) Details: https://www.helpkelowna.com/resource/385 ### Kelowna Community Resources - Settlement Services Free help for newcomers to Canada — language support, job search assistance, and connections to community resources. When you call, press ext. 1. Address: 618 & 654 Bernard Ave, Kelowna, BC V1Y 6P3 Phone: 250-763-8008 Website: https://kcr.ca/immigrant-services/settlement-integration-services/ Hours: Mon-Fri 8:30 AM - 4:30 PM; Closed stat holidays; Closed Dec 25 - Jan 1 Details: https://www.helpkelowna.com/resource/51 ### Central Okanagan Refugee Committee Support for refugees and their sponsors. Provides mentorship, community integration assistance, practical help with settlement, and connections to local resources. Call to learn about programs and how to get involved. Address: 620 Leon Avenue, Kelowna, BC V1Y 9T2 Phone: 250-763-8008 Website: https://kcr.ca/immigrant-services/ Details: https://www.helpkelowna.com/resource/52 ### Immigrant Services Society (ISSofBC) – Kelowna If you're new to Canada, ISS of BC in Kelowna offers free settlement help, employment support, language services, and bridging programs to help you get established. Address: Kelowna area - contact for location Phone: 250-860-6777 Website: https://issbc.org Hours: Monday-Friday 9:00 AM - 5:00 PM (call to confirm) Details: https://www.helpkelowna.com/resource/390 ### Interim Federal Health Program (IFHP) Covers basic health care, dental, vision, and medication for refugees and protected persons in Canada. Most eligible people are covered automatically — you only need to apply if you lack documentation or your coverage expired. Apply online through your IRCC account or by mailing form IMM 5564. Address: BC-wide program Phone: 1-888-614-1880 Website: https://www.canada.ca/en/immigration-refugees-citizenship/services/refugees/help-within-canada/health-care/interim-federal-health-program.html Hours: Monday-Friday 6:00 AM - 9:00 PM ET (3:00 AM - 6:00 PM PT) Details: https://www.helpkelowna.com/resource/389 ### MOSAIC Settlement Services Language classes, job search help, immigration paperwork support, and community connections for immigrants and refugees. Call to learn about programs and office locations. Address: Phone/virtual — serves Kelowna remotely Phone: 604-254-9626 Website: https://mosaicbc.org/contact/ Hours: Mon-Fri 9:00 AM - 5:00 PM; Closed statutory holidays Details: https://www.helpkelowna.com/resource/53 ### Multicultural Mental Health Resource Centre (BC) Mental health resources in multiple languages, with referrals and culturally appropriate supports for immigrants and refugees. Address: Online service - BC-wide Website: https://www.heretohelp.bc.ca Hours: Online Details: https://www.helpkelowna.com/resource/405 ### Provincial Refugee Mental Health Line - Information & Helpline Free mental health support and information for refugees and newcomers. Culturally appropriate support, referrals, and resources in multiple languages. Address: Phone service - Province-wide Phone: 1-604-299-0949 Hours: Monday-Friday 9:00 AM - 5:00 PM (call to confirm) Details: https://www.helpkelowna.com/resource/417 ## Holiday Support (4 resources) Christmas and holiday assistance programs URL: https://www.helpkelowna.com/category/holiday-support ### Kelowna SHARE Society - Adopt a Family Hamper Program Free holiday hampers with food, gifts, and essentials for families and individuals in need. Runs October to December each year. Address: 581 Gaston Avenue, Kelowna, BC V1Y 7E6 Phone: 250-763-8117 Website: https://www.kelownasharesociety.ca Hours: October to December - call for registration Details: https://www.helpkelowna.com/resource/201 ### Salvation Army Gifts of Hope Free holiday toys for families in need. Register by appointment. West Kelowna/Westbank: (250) 258-2990, Kelowna: (778) 484-9775. Address: Kelowna & West Kelowna, BC Phone: 778-484-9775 Website: https://okanagancentralsalvationarmy.ca/christmas/ Hours: Registration opens November 3rd annually Details: https://www.helpkelowna.com/resource/94 ### Kelowna Santas Free Christmas gifts for families in need. Toys and donations for children during the holiday season. Visit the website to register or find pickup locations. Runs November to December. Address: Various locations in Kelowna - visit website for details Website: https://www.kelownasantas.com/ Hours: Seasonal - November to December Details: https://www.helpkelowna.com/resource/93 ### Toys for Joy - Sun FM / GO FM Toy Drive Annual holiday toy drive at Orchard Park Mall, run by 99.9 Sun FM, 101.5 GO FM, and AM 1150. Drop off new, unwrapped toys for children in need during December. Not a Salvation Army program. Address: Orchard Park Shopping Centre, 2271 Harvey Ave, Kelowna, BC Hours: December - check local listings Details: https://www.helpkelowna.com/resource/97 ## Education & Learning (9 resources) Adult education, literacy, and learning programs URL: https://www.helpkelowna.com/category/education ### Employment and Training Services - Westbank First Nation Employment and training help for Aboriginal people including resume writing, job counselling, and more. For Status and non-Status, on and off reserve. Address: 1900 Quail Lane, Westbank, BC V4T 2H3 Phone: 250-768-0227 Website: https://www.wfn.ca Hours: Call for hours Details: https://www.helpkelowna.com/resource/584 ### Esteem Program for Youth - Project Literacy Kelowna Society Helps people ages 16-29 build job skills and finish or upgrade their education. You can earn an income while continuing to study. Address: 107-2293 Leckie Road, Kelowna, BC V1X 6Y5 Phone: 250-762-2123 Website: https://www.projectliteracykelowna.org Hours: Call for program schedule Details: https://www.helpkelowna.com/resource/586 ### Okanagan College - Adult Upgrading & English Language Learning Free or low-cost adult upgrading including GED prep, high school completion, and English language learning. Flexible scheduling and support services to help you improve your education and job prospects. Address: 1000 KLO Road, Kelowna, BC V1Y 4X8 Phone: 250-762-5445 Website: https://www.okanagancollege.ca/adult-upgrading-program Hours: Monday-Friday 8:30 AM - 4:30 PM; Saturday-Sunday Closed Details: https://www.helpkelowna.com/resource/216 ### Okanagan College - Kelowna Campus Post-secondary education with certificate, diploma, and degree programs. Also offers adult upgrading, English language learning, trades training, and academic programs. Financial aid and support services available. Address: 1000 KLO Road, Kelowna, BC V1Y 4X8 Phone: 250-762-5445 Website: https://www.okanagancollege.ca/campuses/kelowna-campus Hours: Monday-Friday 8:30 AM - 4:30 PM; Saturday-Sunday Closed Details: https://www.helpkelowna.com/resource/215 ### Okanagan Regional Library - Computer & Technology Classes Free computer and technology classes at library branches — basic computer skills, internet, email, Microsoft Office, and digital literacy. All skill levels welcome. Check the library website for the current schedule. Address: 1380 Ellis Street, Kelowna, BC V1Y 2A2 Phone: 250-762-2800 Website: https://www.orl.bc.ca Hours: Call or check website for class schedules Details: https://www.helpkelowna.com/resource/222 ### Project Literacy Central Okanagan Society Free one-to-one tutoring in English, math, and digital literacy for adults. Newcomer-friendly and no referral needed — just reach out directly. Address: 107-2293 Leckie Road, Kelowna, BC V1X 6Y5 Phone: 250-762-2163 Website: https://projectliteracy.ca Hours: Mon/Wed 9:00 AM-7:00 PM; Tue/Thu 9:00 AM-5:00 PM; Fri 9:00 AM-12:00 PM Details: https://www.helpkelowna.com/resource/217 ### Empowerment Through Employment - Okanagan Boys and Girls Clubs Program for youth ages 14-18 focused on life skills, job skills, and making healthy choices, including avoiding gang involvement. Available at Westside Youth Centre and Jaycee's Downtown Centre. [Phone note: ext. 1] Address: Phone service - Kelowna Phone: 250-868-8541 Website: https://www.bgco.ca/ Hours: Call for program schedule Details: https://www.helpkelowna.com/resource/585 ### JobOptions BC - YMCA Okanagan Free 8-week job training program for unemployed adults 18+ who are not receiving EI and have limited work experience. Includes career assessments, computer skills, resume and cover letter help, job search training, and certifications (First Aid, WorldHost, Food Safe, WHMIS, Serving It Right). Training allowance and work placement may be available. Address: 2nd Flr, Unit 103-565 Bernard Ave, Kelowna, BC V1Y 8R4 Phone: 250-861-5627 Hours: Call for program schedule Details: https://www.helpkelowna.com/resource/587 ### School District 23 - Adult Education Free adult education and high school completion programs for Central Okanagan residents through School District 23. Contact the SD23 main office for intake. Address: 1040 Hollywood Rd S, Kelowna, BC V1X 4N2 Phone: 250-860-8888 Website: https://eschool23.sd23.bc.ca/adulteducation Details: https://www.helpkelowna.com/resource/220 ## Substance Use (47 resources) Substance use recovery support URL: https://www.helpkelowna.com/category/addiction ### Addictions Program - Ki-Low-Na Friendship Society Addiction support for Indigenous people, including one-on-one counselling, support groups, prevention education, and help for families dealing with violence, anger, and grief. Uses the Medicine Wheel and AA Twelve Step approach, with co-ed, women's, and men's Wellbriety groups. They can also connect you to treatment centres and aftercare once you finish a program. Address: 442 Leon Ave, Kelowna, BC V1Y 6J3 Phone: 250-763-4905 Website: https://kfs.bc.ca/ Hours: Call for hours Details: https://www.helpkelowna.com/resource/613 ### Al-Anon Family Groups - Kelowna If someone you love is struggling with alcohol, you don't have to deal with it alone. Al-Anon runs free support groups at the Kalano Club and other spots around Kelowna. No sign-up needed — just show up. Address: 2108 Vasile Road, Kelowna, BC V1Y 6H5 (Kalano Club) Phone: 250-762-4999 Website: https://www.al-anon.org Hours: Call Kalano Club for meeting schedules Details: https://www.helpkelowna.com/resource/301 ### ASK Wellness – Youth Substance Use Supports Harm reduction, counselling, and outreach for youth affected by substance use. Free. Address: 1810 Gordon Dr, Kelowna, BC V1Y 3H2 Phone: 250-763-4566 Website: https://askwellness.ca/ Hours: Hours vary by program Details: https://www.helpkelowna.com/resource/741 ### Celebrate Recovery - Metro Community at Evangel Church Christ-centered 12-step recovery program. Meets Fridays 6:30 PM - 7:30 PM. Check Facebook for updates: www.facebook.com/CRKELOWNA. Address: 3261 Gordon Drive, Kelowna, BC V1W 3N4 Phone: 778-478-9727 Website: https://www.facebook.com/CRKELOWNA Hours: Fridays, 6:30 PM - 7:30 PM Details: https://www.helpkelowna.com/resource/316 ### Downtown Overdose Prevention Site - Kelowna A place where you can use your drugs while being safely monitored. Located behind Outreach Urban Health Centre. Harm reduction supplies and overdose prevention on site. Open 7 days a week. Address: 1649 Pandosy Street (behind Outreach Urban Health Centre), Kelowna, BC V1Y 1P6 Phone: 250-868-2230 Website: https://www.interiorhealth.ca Hours: Mon-Sun 11:00 AM - 10:00 PM Details: https://www.helpkelowna.com/resource/310 ### Follow Care Healthy Living Programs and Essentials Programs - NOW Canada Four-month life skills program for women and girls ages 15-40 who have experienced sexual exploitation, addiction, or abuse. Covers relapse prevention, healthy boundaries, anger management, budgeting, and job readiness. Includes equine therapy, trauma therapy, and yoga. After graduating, you can access the Follow Care and Healthy Living programs. Through NOW Canada Society. Address: 2970 Tutt St, Kelowna, BC V1Y 2H5 Phone: 250-763-3876 Website: https://www.nowcanada.ca Hours: Call for program schedule Details: https://www.helpkelowna.com/resource/616 ### Foundry Kelowna - Youth Substance Use & Mental Health Free youth wellness centre for ages 12-24. Get help with substance use, mental health, primary care, and peer support. Walk-in counselling available Tuesday-Thursday 12:00 PM - 5:00 PM. Address: 100-1815 Kirschner Rd, Kelowna, BC V1Y 4N7 Phone: 236-420-2803 Website: https://foundrybc.ca/kelowna Hours: Walk-in: Monday, Tuesday, Wednesday, Friday 10:00 AM - 5:00 PM; Thursday 10:00 AM - 7:00 PM Details: https://www.helpkelowna.com/resource/23 ### Freedom's Door Kelowna - Men's Addiction Recovery Addiction recovery program for men. Safe, structured, faith-based environment with counselling and life skills training to support recovery. 90-day program with optional aftercare, built in three phases. Can take up to 99 men at a time (expanding to 117). Best suited for men who do not require detoxification. Typically 30-40 men on the waitlist — call early to apply. Address: 1279 Centennial Crescent, Kelowna, BC V1Y 6K3 Phone: 250-717-0472 Website: https://freedomsdoorkelowna.com Hours: Call for program information Details: https://www.helpkelowna.com/resource/299 ### Interior Health Early Intervention Youth Substance Use Program Early support for youth who are starting to use substances or at risk. Free. Address: 505 Doyle Ave, Kelowna, BC V1Y 6V8 Phone: 250-469-7070 Website: https://www.interiorhealth.ca/health-and-wellness/mental-health-and-substance-use/substance-use Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/739 ### Karis Support Society - Women's Addiction Recovery A range of recovery support for women dealing with addiction and mental health — including stabilization, semi-independent living, aftercare, and safe, supportive housing. Address: 550 Rowcliffe Ave, Kelowna, BC V1Y 5Y9 Phone: 250-860-9507 Website: https://karis-society.org Hours: Call for program information and availability Details: https://www.helpkelowna.com/resource/300 ### Kelowna Opioid Agonist Treatment (OAT Clinic) - Kelowna Mental Health & Substance Use - Addictions Treatment [Interior Health] Outpatient clinic for people who use heroin or other opioids. You can get assessed and started on methadone or suboxone for long-term stabilization, plus withdrawal management. Wheelchair accessible. Address: 505 Doyle Avenue, Kelowna, BC V1Y 0C5 Phone: 250-469-7070 Website: https://www.interiorhealth.ca/services/opioid-agonist-treatment/locations Hours: Monday - Friday: 8:00 AM - 4:30 PM Details: https://www.helpkelowna.com/resource/116 ### Ki-Low-Na Friendship Society - Alcoholics Anonymous Meetings AA meetings every weekday (except holidays) 9:30 AM - 10:30 AM at the Friendship Centre. Culturally relevant addiction support for urban Aboriginal community members, plus one-on-one counselling, group workshops, and connections to other services. Address: 442 Leon Ave, Kelowna, BC V1Y 6J3 Phone: 250-763-4905 Website: https://kfs.bc.ca/programs-services/health-wellness/ Hours: Weekdays 9:30 AM - 10:30 AM (except holidays) Details: https://www.helpkelowna.com/resource/271 ### Ki-Low-Na Friendship Society - Wellbriety Meetings Weekly Wellbriety meetings Wednesdays 5:00 PM - 7:00 PM. Culturally relevant addiction recovery support for Indigenous community members. Address: 442 Leon Ave, Kelowna, BC V1Y 6J3 Phone: 250-763-4905 Website: https://kfs.bc.ca/programs-services/health-wellness/ Hours: Wednesdays 5:00 PM - 7:00 PM Details: https://www.helpkelowna.com/resource/270 ### Ozanam Recovery House - Men's Transition Home 19-bed home for adult men recovering from addiction and mental health challenges. Stable environment with counselling and help building independent living skills. Address: 2629 Richter St, Kelowna, BC V1Y 2R3 Phone: 250-762-4673 Website: https://www.recoverykelowna.ca Hours: Call for availability and program information Details: https://www.helpkelowna.com/resource/298 ### Substance Use Day Treatment - Interior Health [Interior Health] Intensive daytime substance use treatment — structured counselling and support during the day, then you go home in the evenings. Address: 505 Doyle Avenue, Kelowna, BC V1Y 0C5 Phone: 250-469-7070 Website: https://www.interiorhealth.ca/health-and-wellness/mental-health-and-substance-use Hours: Monday - Friday: 8:00 AM - 4:30 PM (call for program schedule) Details: https://www.helpkelowna.com/resource/118 ### The Bridge Youth & Family Services - Youth Addiction Support Free addiction and substance use support for youth ages 13-24 and their families. Includes counselling, support groups, harm reduction, and connections to treatment programs. Address: 2604 Enterprise Way #8, Kelowna, BC V1X 7Y5 Phone: 250-763-0456 Website: https://thebridgeservices.ca Hours: Monday-Friday 9:00 AM - 5:00 PM (call for specific program hours) Details: https://www.helpkelowna.com/resource/277 ### UBCO Drug Checking Service Free on-site drug testing, Tuesdays and Thursdays 5:30-7:30 PM at UBCO, Room 336 UNC, 3272 University Way. Anonymous — check what's in your substances before using. Address: UBC Okanagan Campus — Nechako 231 (Tuesdays) and UNC 337 (Thursdays), Kelowna, BC Phone: 250-864-1431 Website: https://students.ok.ubc.ca Hours: Tuesdays 5:30 PM - 7:30 PM (Nechako 231); Thursdays 5:30 PM - 7:30 PM (UNC 337) Details: https://www.helpkelowna.com/resource/313 ### Youth Justice Substance Use Counselling – Kelowna Substance use assessment, counselling, and court-related support for justice-involved youth. Free. Address: 505 Doyle Ave, Kelowna, BC V1Y 6V8 Phone: 250-469-7070 Website: https://www2.gov.bc.ca/gov/content/justice/criminal-justice/bcs-criminal-justice-system/youth-justice Hours: Mon-Fri business hours Details: https://www.helpkelowna.com/resource/745 ### Alcohol & Drug Information and Referral Service (ADIRS) Free, confidential phone and online help for alcohol and drug questions, available 24/7 across BC. Talk to a trained specialist who can point you to the right support for yourself, a family member, or someone you work with. Address: Phone service - BC-wide Phone: 1-800-663-1441 Website: https://www.healthlinkbc.ca/find-care/find-health-services/program/alcohol-and-drug-information-and-referral-service Hours: 24/7 Details: https://www.helpkelowna.com/resource/325 ### Alcoholics Anonymous (AA) / Al-Anon - Kelowna 24-hour phone line for anyone looking for help with alcohol. AA is peer support for people who want to stop drinking; Al-Anon is support for families and friends affected by someone else's drinking. Address: Phone service - meetings at various locations throughout Kelowna Phone: 1-800-735-7520 Website: https://www.aakelowna.org/ Hours: 24/7 answering service Details: https://www.helpkelowna.com/resource/143 ### ASK Wellness – Justice-Involved Youth Outreach Outreach, counselling, and harm reduction support for youth involved in the justice system. Free. Address: Kelowna (outreach-based) Phone: 250-763-4566 Website: https://askwellness.ca/ Hours: Hours vary by program Details: https://www.helpkelowna.com/resource/747 ### BC Problem Gambling Help Line - Responsible and Problem Gambling Program Free information and help for anyone affected by gambling — whether it's your own habits or someone else's. Includes free counselling province-wide, prevention tools, and self-help resources. Address: Phone service - available anywhere in BC Phone: 1-888-795-6111 Website: https://www.gamblingsupportbc.ca Hours: 24/7 Details: https://www.helpkelowna.com/resource/131 ### Bridgeway Intensive Adult Treatment (The Bridge) Intensive 6-week live-in substance use treatment for adults. Best suited for people with long-term or complex use who haven't had success with other programs. Structured, safe environment. Free. Address: Kelowna, BC - call for location Phone: 250-763-0456 Website: https://thebridgeservices.ca/recovery-and-addictions-services Hours: 24/7 residential program - call for intake Details: https://www.helpkelowna.com/resource/342 ### Community Response Team (CRT) - Kelowna Mobile crisis team covering Kelowna, West Kelowna, Lake Country, and Peachland. If you're having a mental health or substance use crisis, they can come to you, do an assessment, and connect you to next steps. Available 7 days a week. Address: Mobile service - Kelowna & West Kelowna Phone: 250-212-8533 Website: https://www.interiorhealth.ca Hours: 7 days a week, 11:30 AM - 9:00 PM Details: https://www.helpkelowna.com/resource/308 ### Drug Checking Service - Kelowna Free, anonymous drug testing so you can check what's in your substances before using. Main location at Outreach Urban Health Centre (1649 Pandosy St), Mon-Fri 11:00 AM - 7:00 PM. Also available at other harm reduction sites. Results in minutes. No judgment, confidential. Address: 1649 Pandosy St, Kelowna, BC V1Y 1P4 Phone: 250-869-7870 Hours: Monday-Friday, 11:00 AM - 7:00 PM Details: https://www.helpkelowna.com/resource/311 ### Gambling Counselling & Support Services - Central Okanagan Counselling Services Inc. Free counselling for anyone 16+ struggling with gambling, affected by someone else's gambling, or wanting information about problem gambling. Call to apply. Address: 207-2040 Springfield Rd, Kelowna, BC V1Y 9N7 Phone: 778-821-0005 Hours: Call for appointment Details: https://www.helpkelowna.com/resource/566 ### Interior Health Harm Reduction Services – Kelowna Free harm reduction supplies including safer injection, inhalation, and sex supplies, plus naloxone, health care, and referrals to treatment. The Downtown Overdose Prevention Site at 1649 Pandosy Street is open daily 11 a.m. to 10 p.m. with supervised consumption and no appointment needed. Call 250-868-2230. Address: Multiple locations in Kelowna Phone: 250-868-2230 Website: https://www.interiorhealth.ca/health-and-wellness/mental-health-and-substance-use/toxic-drug-crisis/harm-reduction Hours: Hours vary by location Details: https://www.helpkelowna.com/resource/720 ### Interior Health Harm Reduction – Youth Access Free harm reduction for youth including naloxone, safer-use education, and health connections. Address: Multiple youth-accessible locations Phone: 250-868-2230 Website: https://www.interiorhealth.ca/health-and-wellness/mental-health-and-substance-use/toxic-drug-crisis/harm-reduction Hours: Hours vary by site Details: https://www.helpkelowna.com/resource/742 ### Interior Health - Mental Health & Substance Use (MHSU) Call 310-MHSU (6478) from anywhere in BC — no area code needed. You'll be connected to the nearest Interior Health mental health and substance use centre. Address: Phone service - Interior Health region Phone: 310-6478 Website: https://www.interiorhealth.ca/health-and-wellness/mental-health-and-substance-use Hours: 24/7 Details: https://www.helpkelowna.com/resource/111 ### Interior Health Youth Detox Referral (Justice-Involved) Pathway to medically supervised withdrawal management (detox) for justice-involved youth. Free. Address: Kelowna (referral-based) Phone: 250-469-7070 Website: https://www.interiorhealth.ca/health-and-wellness/mental-health-and-substance-use/substance-use Hours: 24/7 referral access Details: https://www.helpkelowna.com/resource/748 ### Kalano Club - Recovery Support Meetings Safe, alcohol- and drug-free space hosting AA, Al-Anon, Narcotics Anonymous, and Gamblers Anonymous meetings. Also has a library, recovery brochures, contact lists, and reflection areas. Coffee, soft drinks, and snacks available during volunteer hours. Address: 2108 Vasile Road, Kelowna, BC V1Y 6H5 Phone: 250-762-4999 Hours: Call for meeting schedules and volunteer hours Details: https://www.helpkelowna.com/resource/272 ### Kelowna Youth Detox Access (Interior Health) Medically supervised detox for youth. Free. Accessed through referral. Address: Kelowna (referral-based) Phone: 250-469-7070 Website: https://www.interiorhealth.ca/health-and-wellness/mental-health-and-substance-use/substance-use Hours: 24/7 referral access Details: https://www.helpkelowna.com/resource/740 ### Kelowna Youth Recovery Supports (Community-Based) Peer and group-based recovery support for youth in early or ongoing substance use recovery. Free. Address: Kelowna (community locations) Phone: 236-420-2803 Website: https://foundrybc.ca/centre/kelowna/ Hours: Program schedules vary Details: https://www.helpkelowna.com/resource/743 ### Kids Help Phone - Substance Use Support Free, confidential support for young people dealing with substance use or addiction — available 24/7 by phone or text. Professional counselors will listen, help, and connect you with the right resources anywhere in Canada. Address: Phone/text service - Canada-wide Phone: 1-800-668-6868 Website: https://kidshelpphone.ca Hours: 24/7 Details: https://www.helpkelowna.com/resource/274 ### School-Based Youth Substance Use Counselling (SD23) Free counselling and early support for students dealing with substance use, available through School District 23 schools. Address: Kelowna schools (SD23) Website: https://www.sd23.bc.ca Hours: School hours Details: https://www.helpkelowna.com/resource/744 ### The Bridge Youth & Family Services - Adult Withdrawal Management (Detox) Medically supervised detox for adults withdrawing from alcohol and/or drugs. Typical stay is 3-7 days with 24-hour nursing and access to a doctor. Free. You can refer yourself. Note: Call The Bridge directly to verify current availability, as some programs may have changed. Address: Kelowna, BC - call for location Phone: 250-763-0456 Website: https://thebridgeservices.ca/recovery-and-addictions-services Hours: 24/7 - call for intake and availability Details: https://www.helpkelowna.com/resource/340 ### The Bridge Youth & Family Services - Outreach Overdose Prevention Services Health information, harm reduction supplies, and social support through mobile outreach, in partnership with Interior Health. Address: Kelowna, BC - mobile outreach Phone: 250-763-0456 Website: https://thebridgeservices.ca/recovery-and-addictions-services Hours: Call for schedule and locations Details: https://www.helpkelowna.com/resource/343 ### The Bridge Youth & Family Services - Supported Recovery Transition housing in Kelowna and Penticton for adults recovering from substance use. Fully furnished, substance-free assisted living with personalized life skills training. Typical stay is six months. Free. Address: Kelowna, BC - call for location Phone: 250-763-0456 Website: https://thebridgeservices.ca/recovery-and-addictions-services/supported-recovery Hours: 24/7 residential - call for intake Details: https://www.helpkelowna.com/resource/341 ### The Bridge Youth & Family Services - Youth Recovery House Live-in program for youth ages 12-18 with problematic substance use. Includes withdrawal management, stabilization, treatment, and aftercare in a safe, substance-free environment. You can refer yourself. Free. Address: Kelowna, BC - call for location Phone: 250-763-0456 Website: https://thebridgeservices.ca/recovery-and-addictions-services/youth-recovery-house Hours: 24/7 residential program - call for intake Details: https://www.helpkelowna.com/resource/339 ### Virtual Addiction Medicine (VAM) Clinic [Interior Health] Virtual addiction medicine — get assessed and start treatment for substance use by phone or video from anywhere in the Interior Health region. Address: Phone service - Interior Health region Phone: 310-6478 Website: https://www.interiorhealth.ca/health-and-wellness/mental-health-and-substance-use Hours: Call for appointment availability Details: https://www.helpkelowna.com/resource/114 ### Bridge Outreach - Harm Reduction Delivery Text-based delivery of harm reduction supplies including naloxone kits and safer use supplies. Hours vary depending on outreach capacity. Address: Text service - Kelowna Phone: 1-250-258-4938 Hours: Hours vary depending on outreach capacity. Text for current availability. Details: https://www.helpkelowna.com/resource/649 ### Mobile Supervised Consumption Services (Interior Health) Mobile harm reduction service from Interior Health. Staff can supervise consumption, provide naloxone and wound care, and connect you to health services. Operates at various Kelowna locations — call for current schedule. Address: Mobile service – various Kelowna locations (call for schedule) Phone: 250-469-7054 Website: https://towardtheheart.com Details: https://www.helpkelowna.com/resource/857 ### Narcotics Anonymous - Kelowna Free peer-led meetings for anyone recovering from drug addiction. Meetings run throughout the week at various Kelowna locations. Call the helpline to find a time and place that works for you. Address: Various locations in Kelowna - call for meeting schedule Phone: 1-855-444-2262 Website: https://bcrna.ca/meeting/ Details: https://www.helpkelowna.com/resource/26 ### SMART Recovery - Kelowna Area Free addiction recovery support groups based on science and cognitive behavioral tools. For anyone recovering from any addictive behavior. In-person and online meetings. Address: Various locations in Kelowna Website: https://www.smartrecovery.org Hours: Call or check website for meeting schedules Details: https://www.helpkelowna.com/resource/303 ### Toward the Heart - Naloxone Distribution (Kelowna) You can pick up a free naloxone kit at pharmacies and harm reduction sites across Kelowna — no prescription needed. Naloxone reverses opioid overdoses and can save a life. They will train you on the spot. Find locations at towardtheheart.com. Address: Various pharmacies and harm reduction sites in Kelowna Website: https://towardtheheart.com/site-locator Hours: Available at participating locations during business hours Details: https://www.helpkelowna.com/resource/305 ### Toward the Heart - Overdose Prevention Sites (Kelowna) Supervised places where you can use substances while staff monitor you for overdose. Staff are trained in overdose response and naloxone. Also connects you to health and social services. Address: Various locations in Kelowna Website: https://towardtheheart.com/site-locator Hours: Check website for specific site hours Details: https://www.helpkelowna.com/resource/304 ### Youth Probation Substance Use Supports (SD23 / MCFD-linked) School- and probation-linked early support and counselling for youth with substance use concerns. Free. Address: Kelowna schools / community sites Website: https://www.sd23.bc.ca Hours: School hours / program schedules Details: https://www.helpkelowna.com/resource/746 ## Cancer Care (5 resources) Cancer support services and resources URL: https://www.helpkelowna.com/category/cancer-care ### BC Cancer - Kelowna (Sindi Ahluwalia Hawkins Centre) Regional cancer treatment centre with radiation therapy, chemotherapy, and oncology care. Toll-free: 1-888-563-7773. Also has patient and family counselling (250-712-3963), a pharmacy, radiation nurse phone line, pain clinic, and patient library. Address: 399 Royal Avenue, Kelowna, BC V1Y 5L3 Phone: 250-712-3900 Website: https://www.bccancer.bc.ca/our-services/centres-clinics/bc-cancer-kelowna Hours: Mon-Fri 7:30 AM - 6:30 PM Details: https://www.helpkelowna.com/resource/799 ### Kelowna Prostate Cancer Support & Awareness Group A peer support group for men diagnosed with prostate cancer and their partners. Monthly meetings with guest speakers, shared experiences, and honest conversation about treatment options. Address: Rutland Seniors Centre, 765 Dodd Road, Kelowna, BC Phone: 250-762-0607 Website: https://www.kelownaprostate.com/ Hours: 2nd Saturday of each month Details: https://www.helpkelowna.com/resource/840 ### Southern Interior Rotary Lodge (Canadian Cancer Society) Low-cost place to stay for out-of-town cancer patients and their caregivers while getting treatment in Kelowna. Right next to the cancer clinic and hospital. Includes meals, activity room, library, laundry, and cancer info and support. Open 24/7. Address: 330 Strathcona Avenue, Kelowna, BC V1Y 5K7 Phone: 250-712-2203 Website: https://www.cancer.ca Hours: 24/7 Details: https://www.helpkelowna.com/resource/151 ### Canadian Cancer Society - Kelowna Support and money help for people affected by cancer and their families. Call to find out what programs and financial assistance you can get. Address: Phone / Virtual service Phone: 1-888-939-3333 Website: https://cancer.ca/en/contact-us Hours: Call for hours Details: https://www.helpkelowna.com/resource/148 ### Look Good Feel Better Free workshops that help you manage the appearance-related side effects of cancer treatment — like skin changes, hair loss, and feeling unlike yourself. You will learn tips on cosmetics, wigs, and head coverings. One free workshop per person at BC Cancer Kelowna and other locations. Address: BC Cancer Kelowna, 399 Royal Avenue, Kelowna, BC V1Y 5L3 Phone: 1-800-914-5665 Website: https://lgfb.ca/ Details: https://www.helpkelowna.com/resource/839 ## Community Centres (16 resources) Community centres and local gathering spaces URL: https://www.helpkelowna.com/category/community-centers ### BC SPCA Kelowna - Adoption & Animal Services Animal shelter where you can adopt a pet, report a lost or found animal, or access low-cost spay/neuter programs. If you're in crisis and need help with emergency pet boarding or pet food, they can help with that too. Animal Helpline: 1-855-622-7722. Address: 3785 Casorso Road, Kelowna, BC V1W 4M7 Phone: 250-861-7722 Website: https://spca.bc.ca/locations/kelowna/ Hours: Daily 10am-5pm (check website for holiday hours) Details: https://www.helpkelowna.com/resource/802 ### H2O Adventure + Fitness Centre Pools, water slides, fitness centre, and programs for all ages. Affordable drop-in rates and memberships. Programs include swimming lessons, aqua fitness, and recreational swimming. Address: 4075 Gordon Dr, Kelowna, BC V1W 5J2 Phone: 250-491-9622 Website: https://www.ymcasibc.ca/Locations/H2O Hours: Monday-Friday 5:30 AM - 9:00 PM, Saturday-Sunday 8:00 AM - 8:00 PM Details: https://www.helpkelowna.com/resource/211 ### Kelowna Art Gallery - Free Admission Thursdays Free admission every Thursday from 10:00 AM to 8:00 PM. Rotating exhibitions, community programs, and cultural events. Open to everyone. Address: 1315 Water Street, Kelowna, BC V1Y 9R3 Phone: 250-762-2226 Website: https://kelownaartgallery.com/ Hours: Tuesday 10:00 AM - 5:00 PM; Wednesday 10:00 AM - 5:00 PM; Thursday 10:00 AM - 8:00 PM; Friday 10:00 AM - 5:00 PM; Saturday 10:00 AM - 5:00 PM; Sunday 10:00 AM - 5:00 PM; Monday Closed Details: https://www.helpkelowna.com/resource/235 ### Kelowna SHARE Society - Community Assistance Program (CAP) Free clothing, household goods, and other essentials for people and families going through a tough time. Works with over 30 local agencies across the Central Okanagan. Address: 581 Gaston Avenue, Kelowna, BC V1Y 7E6 Phone: 250-763-8117 Website: https://www.kelownasharesociety.ca Hours: Monday-Saturday 10:00 AM - 4:30 PM; Sunday Closed Details: https://www.helpkelowna.com/resource/200 ### Kelowna SHARE Society - Volunteer Engagement Program (VEP) Connects you with volunteer opportunities in retail, sorting, administration, and program support. Flexible scheduling to fit your situation. Address: 581 Gaston Avenue, Kelowna, BC V1Y 7E6 Phone: 250-763-8117 Website: https://www.kelownasharesociety.ca Hours: Call for volunteer opportunities Details: https://www.helpkelowna.com/resource/205 ### Metro Hub - Church Gatherings & Community Center Community center hosting church gatherings and public/private events. Church times: First Gathering (with Kids Ministry) at 9:00 AM (Livestream), Brunch at 10:15 AM, Second Gathering at 11:00 AM (Nursery open to parents). You can also rent the space for your own events. Visit Metrohub.ca for details and rental packages. Address: 1265 Ellis Street, Kelowna, BC V1Y 1Z7 Phone: 778-478-9727 Website: https://metrohub.ca Hours: Sunday: First Gathering 9:00 AM (Livestream), Brunch 10:15 AM, Second Gathering 11:00 AM. Event space available by appointment. Details: https://www.helpkelowna.com/resource/106 ### Parkinson Recreation Centre Large recreation centre with a fitness center, swimming pool, ice rink, gymnasium, and programs for all ages. Drop-in and membership options available. Programs include fitness classes, swimming lessons, sports leagues, and community events. Address: 1800 Parkinson Way, Kelowna, BC V1Y 4P9 Phone: 250-469-8800 Website: https://www.kelowna.ca/parks-recreation/recreation-facilities/parkinson-recreation-centre-0 Hours: Monday-Friday 6:00 AM - 10:00 PM, Saturday-Sunday 8:00 AM - 5:00 PM Details: https://www.helpkelowna.com/resource/210 ### Rotary Centre for the Arts Arts centre with classes, workshops, performances, and gallery space. Programs for all ages. Also hosts concerts and cultural events. Address: 421 Cawston Avenue, Kelowna, BC V1Y 6Z1 Phone: 250-717-5304 Website: https://rotarycentreforthearts.com/ Hours: Monday-Friday 9:00 AM - 9:00 PM, Saturday-Sunday 10:00 AM - 9:00 PM Details: https://www.helpkelowna.com/resource/212 ### ServiceBC Your one-stop for BC Vital Statistics (birth, marriage, death certificates), Medical Services (MSP) info, BC Services Cards (no photo), and BCeID. Address: 305-478 Bernard Ave., Kelowna, BC Phone: 1-800-663-7867 Website: https://www2.gov.bc.ca/gov/content/governments/organizational-structure/ministries-organizations/ministries/citizens-services/servicebc Hours: Monday-Friday 9:00 AM - 4:30 PM (except statutory holidays) Details: https://www.helpkelowna.com/resource/640 ### The Cathedral Church of St Michael & All Angels Community outreach programs, emergency assistance, and pastoral care. Address: 608 Sutherland Avenue, Kelowna, BC V1Y 5X1 Phone: 250-762-3321 Website: https://stmichaelscathedral.ca/ Hours: Sun 8:00 AM & 10:00 AM; Tue/Thu 5:00 PM; Wed 7:00 AM; Fri 12:15 PM - 12:45 PM Details: https://www.helpkelowna.com/resource/43 ### BC 211 Free helpline that connects you to community, social, and government services (not for emergencies). Talk to someone 9am-9pm weekdays. For emergencies, call 911. Available by phone, text 211, live chat, or email. Search resources at bc211.ca. Address: Phone, text, live chat, or email - available anywhere Phone: 211 Website: https://bc.211.ca Hours: 9:00 AM - 9:00 PM Weekdays (excluding holidays). For emergencies, call 9-1-1. Details: https://www.helpkelowna.com/resource/15 ### Kandu (Westside) Non-profit that helps vulnerable people in West Kelowna with support, resources, and connections to housing and shelter services. Address: 2438 Main St, West Kelowna, BC Phone: 778-594-1716 Hours: Call for hours Details: https://www.helpkelowna.com/resource/634 ### Metro Community Church - Hygiene Centre (Metro Café) A place to shower, do laundry, and get connected to other help. Also has light meals and storage for your belongings. Address: 100-1262 St. Paul St. Kelowna, BC Phone: 778-478-2466 Hours: Monday-Friday 9:00 AM - 4:00 PM Details: https://www.helpkelowna.com/resource/638 ### PEOPLE'S Connect - Queensway Bus Loop Walk-up information hub at Queensway Bus Loop, open 8:00 AM - 8:00 PM daily. Staff can help connect you to community resources and services. Address: Queensway Bus Loop, Kelowna, BC Website: https://peoplepeers.ca/projects/ Hours: Daily, 8:00 AM - 8:00 PM Details: https://www.helpkelowna.com/resource/314 ### Rutland Centennial Hall Community hall you can rent for meetings, events, and programs. Affordable rental rates for community groups and individuals. Address: 215 Shepherd Rd, Kelowna, BC V1X 3B2 Phone: 250-765-6516 Website: https://rutlandcentennialhall.com/ Details: https://www.helpkelowna.com/resource/214 ### Westbank Lions Community Centre Community hall and event rental space operated by the City of West Kelowna. Address: 2466 Main St, West Kelowna, BC V4T 1Z1 Phone: 778-797-1000 Website: https://www.westkelownacity.ca/en/parks-recreation-and-culture/westbank-lions-community-centre.aspx Details: https://www.helpkelowna.com/resource/213 ## Post-Secondary Students (0 resources) Campus health, counselling, and student support services URL: https://www.helpkelowna.com/category/post-secondary